KB946648 Installation failure
Hi,
I have the update 946648 failing to install from WSUS in an XP SP2 Computer.
I picked up correspondant log entries in KB946468.log file:
25.015: C:\WINDOWS\SoftwareDistribution\Download\e0c0da396303f1dd2c82cd2ccc07020d\update\update.exe (version 6.3.13.0) 25.109: Failed To Enable SE_SHUTDOWN_PRIVILEGE 25.156: Hotfix started with following command line: -q -z -er /ParentInfo:a6cb91fa234fe245a9047ebc40aaf374 25.281: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 25.609: C:\Program Files\Messenger\msgsc.dll is Present 25.687: FileVersion of C:\Program Files\Messenger\msgsc.dll is Greater or Equal To 4.7.0.0 25.703: FileVersion of C:\Program Files\Messenger\msgsc.dll is Less Than 4.8.0.0 25.703: Condition succeeded for section MessengerPrereq.Section in Line 1 of PreRequisite 32.984: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2 32.984: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2 32.984: DoInstallation: CleanPFR failed: 0x2 32.984: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2 33.000: SetProductTypes: InfProductBuildType=BuildType.Sel 33.015: SetAltOsLoaderPath: No section uses DirId 65701; done. 33.781: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\e0c0da396303f1dd2c82cd2ccc07020d\update\update_SP2GDR.inf failed 33.859: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB946648$ 33.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 34.484: BuildCabinetManifest: update.url absent 34.500: Starting AnalyzeComponents 34.500: AnalyzePhaseZero used 0 ticks 34.515: No c:\windows\INF\updtblk.inf file. 34.515: OEM file scan used 0 ticks 35.250: AnalyzePhaseOne: used 750 ticks 35.250: AnalyzeComponents: Hotpatch analysis disabled; skipping. 35.406: AnalyzeComponents: Hotpatching is disabled. 35.406: FindFirstFile c:\windows\$hf_mig$\*.* 90.359: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target file c:\program files\messenger\msgsc.dll has branch sp3bta which is greater than branch for sp2gdr 90.359: AnalyzeForBranching used 78 ticks. 90.359: AnalyzeComponents: Branch sp2gdr is not applicable to target workstation 90.359: AnalyzeComponents used 55859 ticks 98.281: Inventory complete: ReturnStatus=61675, 64469 ticks 98.297: Num Ticks for invent : 64485 98.328: DoInstallation: Re-running Inventory. 98.531: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102 98.812: BuildCabinetManifest: update.url absent 98.828: Starting AnalyzeComponents 98.828: AnalyzePhaseZero used 0 ticks 98.828: No c:\windows\INF\updtblk.inf file. 98.828: OEM file scan used 0 ticks 98.859: AnalyzePhaseOne: used 31 ticks 98.859: AnalyzeComponents: Hotpatch analysis disabled; skipping. 98.859: AnalyzeComponents: Hotpatching is disabled. 98.859: FindFirstFile c:\windows\$hf_mig$\*.* 110.406: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target file c:\program files\messenger\msgsc.dll has branch sp3bta which is greater than branch for sp2qfe 110.406: AnalyzeForBranching used 0 ticks. 110.406: AnalyzeComponents: Branch sp2qfe is not applicable to target workstation 110.406: AnalyzeComponents used 11578 ticks 110.406: InventoryThread: Failed, parent branch doesn't have valid inf file 110.406: Inventory complete: ReturnStatus=61677, 11891 ticks 110.406: Num Ticks for invent : 11891 110.437: KB946648 Setup encountered an error: Required installation branch was not found in INF file. 111.406: Required installation branch was not found in INF file. 111.406: Update.exe extended error code = 0xf0ed
Please note that I tried before to install XP SP3 on this machine and it failed with widespread error "Access is Denied". That error I solved it in some machines by subinacl tool and reseting registry keys database.
I noted some missing files or wrong file versions found on the machine.
Any help please?
Thank you
Cherif
All Replies
Please note that I tried before to install XP SP3 on this machine and it failed with widespread error "Access is Denied".
Then I really wouldn't expect any different behavior attempting to install any other update. Fix the security configuration first.I noted some missing files or wrong file versions found on the machine.
That seems to be the issue here:
> 110.437: KB946648 Setup encountered an error: Required installation branch was not found in INF file.
> 111.406: Required installation branch was not found in INF file.
KB946648 = MS08-050: Description of the update for Windows Messenger 4.7 for Windows XP: August 12, 2008
Does this machine actually have MESSENGER v4.7 installed?
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com- Hi,
Yes it does. - Then we're pretty much at the mercy of resolving any ACL or User Right issues, first.
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com

