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QuestionKB946648 Installation failure

  • Friday, November 06, 2009 5:24 PMB.A. Cherif Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Has Code

    Hi,

    I have the update 946648 failing to install from WSUS in an XP SP2 Computer.

    I picked up correspondant log entries in KB946468.log file:

    25.015: C:\WINDOWS\SoftwareDistribution\Download\e0c0da396303f1dd2c82cd2ccc07020d\update\update.exe (version 6.3.13.0)
    25.109: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    25.156: Hotfix started with following command line: -q -z -er /ParentInfo:a6cb91fa234fe245a9047ebc40aaf374 
    25.281: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    25.609:  C:\Program Files\Messenger\msgsc.dll is Present
    25.687: FileVersion of C:\Program Files\Messenger\msgsc.dll is Greater or Equal To 4.7.0.0
    25.703: FileVersion of C:\Program Files\Messenger\msgsc.dll is Less Than 4.8.0.0
    25.703: Condition succeeded for section MessengerPrereq.Section in Line 1 of PreRequisite 
    32.984: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    32.984: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    32.984: DoInstallation: CleanPFR failed: 0x2 
    32.984: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    33.000: SetProductTypes: InfProductBuildType=BuildType.Sel
    33.015: SetAltOsLoaderPath: No section uses DirId 65701; done.
    33.781: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\e0c0da396303f1dd2c82cd2ccc07020d\update\update_SP2GDR.inf failed
    33.859: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB946648$ 
    33.953: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    34.484: BuildCabinetManifest: update.url absent
    34.500: Starting AnalyzeComponents
    34.500: AnalyzePhaseZero used 0 ticks
    34.515: No c:\windows\INF\updtblk.inf file.
    34.515: OEM file scan used 0 ticks
    35.250: AnalyzePhaseOne: used 750 ticks
    35.250: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    35.406: AnalyzeComponents: Hotpatching is disabled.
    35.406: FindFirstFile c:\windows\$hf_mig$\*.*
    90.359: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target file c:\program files\messenger\msgsc.dll has branch sp3bta which is greater than branch for sp2gdr
    90.359: AnalyzeForBranching used 78 ticks.
    90.359: AnalyzeComponents: Branch sp2gdr is not applicable to target workstation
    90.359: AnalyzeComponents used 55859 ticks
    98.281: Inventory complete: ReturnStatus=61675, 64469 ticks
    98.297: Num Ticks for invent : 64485
    98.328: DoInstallation: Re-running Inventory.
    98.531: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    98.812: BuildCabinetManifest: update.url absent
    98.828: Starting AnalyzeComponents
    98.828: AnalyzePhaseZero used 0 ticks
    98.828: No c:\windows\INF\updtblk.inf file.
    98.828: OEM file scan used 0 ticks
    98.859: AnalyzePhaseOne: used 31 ticks
    98.859: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    98.859: AnalyzeComponents: Hotpatching is disabled.
    98.859: FindFirstFile c:\windows\$hf_mig$\*.*
    110.406: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target file c:\program files\messenger\msgsc.dll has branch sp3bta which is greater than branch for sp2qfe
    110.406: AnalyzeForBranching used 0 ticks.
    110.406: AnalyzeComponents: Branch sp2qfe is not applicable to target workstation
    110.406: AnalyzeComponents used 11578 ticks
    110.406: InventoryThread: Failed, parent branch doesn't have valid inf file
    110.406: Inventory complete: ReturnStatus=61677, 11891 ticks
    110.406: Num Ticks for invent : 11891
    110.437: KB946648 Setup encountered an error:  Required installation branch was not found in INF file.
    111.406: Required installation branch was not found in INF file.
    111.406: Update.exe extended error code = 0xf0ed
    Please note that I tried before to install XP SP3 on this machine and it failed with widespread error "Access is Denied". That error I solved it in some machines by subinacl tool and reseting registry keys database.

    I noted some missing files or wrong file versions found on the machine.

    Any help please?

    Thank you

    Cherif

All Replies

  • Saturday, November 07, 2009 7:43 AMLawrence GarvinMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Please note that I tried before to install XP SP3 on this machine and it failed with widespread error "Access is Denied".
    Then I really wouldn't expect any different behavior attempting to install any other update. Fix the security configuration first.
    I noted some missing files or wrong file versions found on the machine.
    That seems to be the issue here:
    > 110.437: KB946648 Setup encountered an error:  Required installation branch was not found in INF file.
    > 111.406: Required installation branch was not found in INF file.


    KB946648 = MS08-050: Description of the update for Windows Messenger 4.7 for Windows XP: August 12, 2008

    Does this machine actually have MESSENGER v4.7 installed?


    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
  • Monday, November 09, 2009 2:38 PMB.A. Cherif Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi,
    Yes it does.
  • Monday, November 09, 2009 11:58 PMLawrence GarvinMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Then we're pretty much at the mercy of resolving any ACL or User Right issues, first.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com