Reporter failed to upload events with hr = 8024402c

Wed, 01 Jul 2009 20:34:20 Z

I have two servers that are not receiving theirs downloads from the wsus 3.0 SP1 server. The Windowsupdatelog file displays the following error in the log.
"Reporter failed to upload events with hr = 8024402c".

Also, the WSUS server is reporting that these two servers haven't communicated with it in some time.

WARNING: GetAuthorizationCookie failure, error = 0x8024402C, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-07-01 21:10:54:038 1144 1284 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024402c
2009-07-01 21:10:54:038 1144 1284 PT WARNING: PopulateAuthCookies failed: 0x8024402c
2009-07-01 21:10:54:038 1144 1284 PT WARNING: RefreshCookie failed: 0x8024402c
2009-07-01 21:10:54:038 1144 1284 PT WARNING: RefreshPTState failed: 0x8024402c
2009-07-01 21:10:54:038 1144 1284 PT WARNING: PTError: 0x8024402c
2009-07-01 21:10:54:038 1144 1284 Report WARNING: Reporter failed to upload events with hr = 8024402c.
2009-07-01 21:21:44:797 1144 1404 AU AU found 0 updates for install at shutdown
2009-07-01 21:21:44:812 1564 17fc Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0100) ===========
2009-07-01 21:21:44:812 1564 17fc Misc   = Process: C:\WINDOWS\Explorer.EXE
2009-07-01 21:21:44:812 1564 17fc Misc   = Module: C:\WINDOWS\system32\wuaueng.dll
2009-07-01 21:21:44:812 1564 17fc Shutdwn Install at shutdown: no updates to install
2009-07-01 21:23:18:501 496 580 Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0100) ===========
2009-07-01 21:23:18:501 496 580 Misc   = Process: \??\C:\WINDOWS\system32\winlogon.exe
2009-07-01 21:23:18:501 496 580 Misc   = Module: C:\WINDOWS\system32\wuaueng.dll
2009-07-01 21:23:18:501 496 580 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=8024A000
2009-07-01 21:23:19:642 1144 ed8 AU ########### AU: Uninitializing Automatic Updates ###########
2009-07-01 21:23:20:610 1144 ed8 Service *********
2009-07-01 21:23:20:610 1144 ed8 Service ** END ** Service: Service exit [Exit code = 0x240001]

Reporter failed to upload events with hr = 8024402c

Wed, 01 Jul 2009 21:52:45 Z

This would be the first place to start for 0x8024402c error codes - KB900936

Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 04:04:05 Z

Hi,

If two porblematic servers are X64 version of Windows Server 2003.In this case the proxy settings were configured on the 32 bit browser settings, but not the 64 bit.

Once the proxy settings were entered in the 64 bit browser settings, Windows Update connections will be successful.

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 14:59:48 Z

Hello Lawrence,

I did attempt the procedures on this article for the Win2k3 server and it didn't resolve my problem.

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 15:01:07 Z

Hello Eric,

I checked the IE proxy settings on the server and they're cleared. Can you provide more details of the procedure your referring?

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 19:10:17 Z

Hello Lawrence,

I did attempt the procedures on this article for the Win2k3 server and it didn't resolve my problem.

Okay, then I'm going to need for you to provide a complete service restart/detection log sequence. Please do the following:

1. Note the system time.
2. Restart the Automatic Updates service (net stop/start wuauserv).
3. Run the command wuauclt /resetauthorization /detectnow
4. Wait 30 minutes.
5. Post the contents of the WindowsUpdate.log starting at the time recorded in Step #1 to the end of the logfile.

Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 21:10:50 Z

2009-07-02 14:10:27:009 1212 1d50 AU #############
2009-07-02 14:10:27:009 1212 1d50 AU ## START ## AU: Search for updates
2009-07-02 14:10:27:009 1212 1d50 AU #########
2009-07-02 14:10:27:009 1212 1d50 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C5ABF738-9662-444A-AFF8-E612641FA08B}]
2009-07-02 14:10:27:009 1212 1c80 Agent *************
2009-07-02 14:10:27:009 1212 1c80 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-02 14:10:27:009 1212 1c80 Agent *********
2009-07-02 14:10:27:009 1212 1c80 Agent   * Online = Yes; Ignore download priority = No
2009-07-02 14:10:27:009 1212 1c80 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-07-02 14:10:27:009 1212 1c80 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-07-02 14:10:27:009 1212 1c80 Agent   * Search Scope = {Machine}
2009-07-02 14:10:27:009 1212 1c80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-07-02 14:10:27:025 1212 1c80 Misc Microsoft signed: Yes
2009-07-02 14:10:29:290 1212 1c80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-07-02 14:10:29:290 1212 1c80 Misc Microsoft signed: Yes
2009-07-02 14:10:29:306 1212 1c80 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-07-02 14:10:29:306 1212 1c80 Misc Microsoft signed: Yes
2009-07-02 14:10:29:306 1212 1c80 Setup *********** Setup: Checking whether self-update is required ***********
2009-07-02 14:10:29:306 1212 1c80 Setup   * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.1.6001.65
2009-07-02 14:10:29:306 1212 1c80 Setup   * IsUpdateRequired = No
2009-07-02 14:10:30:775 1212 1c80 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-07-02 14:10:30:775 1212 1c80 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ttsds07081.timpo.osd.mil:80/ClientWebService/client.asmx
2009-07-02 14:10:30:853 1212 1c80 PT WARNING: Cached cookie has expired or new PID is available
2009-07-02 14:10:30:853 1212 1c80 PT Initializing simple targeting cookie, clientId = bffcc6d2-5152-4042-8ce0-cbcf3d031b42, target group = MHSR Member Servers, DNS name = ttsis06167.mhsr.timpo.osd.mil
2009-07-02 14:10:30:853 1212 1c80 PT   Server URL = http://ttsds07081.timpo.osd.mil:80/SimpleAuthWebService/SimpleAuth.asmx
2009-07-02 14:10:30:869 1212 1c80 Agent WARNING: Failed to evaluate Installed rule, updateId = {A901C1BD-989C-45C6-8DA0-8DDE8DBB69E0}.103, hr = 8024E001
2009-07-02 14:10:31:415 1212 1c80 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2009-07-02 14:10:31:415 1212 1c80 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ttsds07081.timpo.osd.mil:80/ClientWebService/client.asmx
2009-07-02 14:10:31:822 1212 1c80 Agent   * Found 0 updates and 49 categories in search; evaluated appl. rules of 300 out of 562 deployed entities
2009-07-02 14:10:31:822 1212 1c80 Agent *********
2009-07-02 14:10:31:822 1212 1c80 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-02 14:10:31:822 1212 1c80 Agent *************
2009-07-02 14:10:31:822 1212 1c84 AU >>## RESUMED ## AU: Search for updates [CallId = {C5ABF738-9662-444A-AFF8-E612641FA08B}]
2009-07-02 14:10:31:822 1212 1c84 AU   # 0 updates detected
2009-07-02 14:10:31:822 1212 1c84 AU #########
2009-07-02 14:10:31:822 1212 1c84 AU ## END ## AU: Search for updates [CallId = {C5ABF738-9662-444A-AFF8-E612641FA08B}]
2009-07-02 14:10:31:822 1212 1c84 AU #############
2009-07-02 14:10:31:822 1212 1c84 AU AU setting next detection timeout to 2009-07-02 22:39:13
2009-07-02 14:10:36:822 1212 1c80 Report REPORT EVENT: {790D0DF3-AFF3-4A48-995B-E7E344058D39} 2009-07-02 14:10:31:822-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
2009-07-02 14:10:36:822 1212 1c80 Report REPORT EVENT: {157B1838-7B57-4D85-8778-5A25D7F1115A} 2009-07-02 14:10:31:822-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-07-02 14:15:26:921 1212 1c80 Report Uploading 2 events using cached cookie, reporting URL = http://ttsds07081.timpo.osd.mil:80/ReportingWebService/ReportingWebService.asmx
2009-07-02 14:15:26:921 1212 1c80 Report Reporter successfully uploaded 2 events.

Reporter failed to upload events with hr = 8024402c

Thu, 02 Jul 2009 23:18:13 Z

2009-07-02 14:10:27:009 1212 1d50 AU #############
2009-07-02 14:10:27:009 1212 1d50 AU ## START ## AU: Search for updates
2009-07-02 14:10:27:009 1212 1d50 AU #########

The log does not start at the time recorded in step 1 which should have been *before* you restarted the service,
in which case the posted log segment would actually contain the log entries for the "Service Start" section.

1. Note the system time.
2. Restart the Automatic Updates service (net stop/start wuauserv).
3. Run the command wuauclt /resetauthorization /detectnow
4. Wait 30 minutes.
5. Post the contents of the WindowsUpdate.log starting at the time recorded in Step #1 to the end of the logfile.

2009-07-02 14:10:30:853 1212 1c80 PT Initializing simple targeting cookie, clientId = bffcc6d2-5152-4042-8ce0-cbcf3d031b42,
target group = MHSR Member Servers, DNS name = ttsis06167.mhsr.timpo.osd.mil

The WUAgent scanned the WSUS Server for updates approved for the MHSR Member Servers target group

2009-07-02 14:10:31:822 1212 1c80 Agent * Found 0 updates and 49 categories in search; evaluated appl. rules of 300 out of 562 deployed entities

and it found zero updates approved for installation that are needed by this machine.

I also note that the errors reported in your original post were not reproduced during this detection scan.

2009-07-02 14:15:26:921 1212 1c80 Report Uploading 2 events using cached cookie, reporting URL = http://ttsds07081.timpo.osd.mil:80/ReportingWebService/ReportingWebService.asmx
2009-07-02 14:15:26:921 1212 1c80 Report Reporter successfully uploaded 2 events.

And this detection scan successfully reported.

In all likelihood, performing Step #3 resolved your issue: WARNING: GetAuthorizationCookie failure, error = 0x8024402C

Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Reporter failed to upload events with hr = 8024402c

Fri, 03 Jul 2009 10:26:05 Z

Hi,

Please try the following steps:

1. Open IE.

2. In the Tools menu, click Internet Options.

3. Click the Connections tab, click LAN Settings, and then click Advance.

4. Delete any entry in the Exceptions section.

5. Open a command prompt

6. run following command
proxycfg -d
net stop wuauserv
net start wuauserv

Reporter failed to upload events with hr = 8024402c

Tue, 07 Jul 2009 14:25:40 Z

Hello Eric,

I attempted this procedure and it didn't resolve my issue.

Reporter failed to upload events with hr = 8024402c

Tue, 07 Jul 2009 17:51:13 Z

As noted in my post on July 2nd.. it appears to me that this issue has resolved itself. The detection you posted from 7/2 at 2pm completed successfully.

Are you still experiencing errors? Do you have any log entries for a time after 2pm on the 2nd that shows this error continuing to exist?

Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Reporter failed to upload events with hr = 8024402c

Tue, 07 Jul 2009 18:05:52 Z

2009-07-07 14:10:59:545 1120 1620 AU #############
2009-07-07 14:10:59:545 1120 1620 AU ## START ## AU: Search for updates
2009-07-07 14:10:59:545 1120 1620 AU #########
2009-07-07 14:10:59:545 1120 1620 AU <<## SUBMITTED ## AU: Search for updates [CallId = {E048FA05-355D-498B-9A20-5C3B8779284F}]
2009-07-07 14:10:59:545 1120 1438 Agent *************
2009-07-07 14:10:59:545 1120 1438 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-07 14:10:59:545 1120 1438 Agent *********
2009-07-07 14:10:59:545 1120 1438 Agent   * Online = Yes; Ignore download priority = No
2009-07-07 14:10:59:545 1120 1438 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-07-07 14:10:59:545 1120 1438 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-07-07 14:10:59:545 1120 1438 Agent   * Search Scope = {Machine}
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 14:11:08:546 1120 1438 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 14:11:13:046 1120 1438 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Misc WARNING: DownloadFileInternal failed for http://ttsds07081:80/selfupdate/wuident.cab: error 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Setup FATAL: IsUpdateRequired failed with error 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x8024402c
2009-07-07 14:11:17:546 1120 1438 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x8024402C
2009-07-07 14:11:17:546 1120 1438 Agent   * WARNING: Skipping scan, self-update check returned 0x8024402C
2009-07-07 14:11:17:999 1120 1438 Agent   * WARNING: Exit code = 0x8024402C
2009-07-07 14:11:17:999 1120 1438 Agent *********
2009-07-07 14:11:17:999 1120 1438 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-07 14:11:17:999 1120 1438 Agent *************
2009-07-07 14:11:17:999 1120 1438 Agent WARNING: WU client failed Searching for update with error 0x8024402c
2009-07-07 14:11:17:999 1120 e94 AU >>## RESUMED ## AU: Search for updates [CallId = {E048FA05-355D-498B-9A20-5C3B8779284F}]
2009-07-07 14:11:17:999 1120 e94 AU   # WARNING: Search callback failed, result = 0x8024402C
2009-07-07 14:11:17:999 1120 e94 AU   # WARNING: Failed to find updates with error code 8024402C
2009-07-07 14:11:17:999 1120 e94 AU #########
2009-07-07 14:11:17:999 1120 e94 AU ## END ## AU: Search for updates [CallId = {E048FA05-355D-498B-9A20-5C3B8779284F}]
2009-07-07 14:11:17:999 1120 e94 AU #############
2009-07-07 14:11:17:999 1120 e94 AU AU setting next detection timeout to 2009-07-07 16:39:57
2009-07-07 17:39:58:069 1120 1620 AU #############
2009-07-07 17:39:58:069 1120 1620 AU ## START ## AU: Search for updates
2009-07-07 17:39:58:069 1120 1620 AU #########
2009-07-07 17:39:58:069 1120 1620 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F8A2F352-E562-499D-B818-17BB41461CB7}]
2009-07-07 17:39:58:069 1120 1264 Agent *************
2009-07-07 17:39:58:069 1120 1264 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-07 17:39:58:069 1120 1264 Agent *********
2009-07-07 17:39:58:069 1120 1264 Agent   * Online = Yes; Ignore download priority = No
2009-07-07 17:39:58:069 1120 1264 Agent   * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-07-07 17:39:58:069 1120 1264 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-07-07 17:39:58:069 1120 1264 Agent   * Search Scope = {Machine}
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 17:40:02:570 1120 1264 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 17:40:07:070 1120 1264 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 17:40:11:570 1120 1264 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://ttsds07081:80/selfupdate/wuident.cab>. error 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Misc WARNING: DownloadFileInternal failed for http://ttsds07081:80/selfupdate/wuident.cab: error 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Setup FATAL: IsUpdateRequired failed with error 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x8024402c
2009-07-07 17:40:16:070 1120 1264 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x8024402C
2009-07-07 17:40:16:070 1120 1264 Agent   * WARNING: Skipping scan, self-update check returned 0x8024402C
2009-07-07 17:40:16:414 1120 1264 Agent   * WARNING: Exit code = 0x8024402C
2009-07-07 17:40:16:414 1120 1264 Agent *********
2009-07-07 17:40:16:414 1120 1264 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-07-07 17:40:16:414 1120 1264 Agent *************
2009-07-07 17:40:16:414 1120 1264 Agent WARNING: WU client failed Searching for update with error 0x8024402c
2009-07-07 17:40:16:414 1120 82c AU >>## RESUMED ## AU: Search for updates [CallId = {F8A2F352-E562-499D-B818-17BB41461CB7}]
2009-07-07 17:40:16:414 1120 82c AU   # WARNING: Search callback failed, result = 0x8024402C
2009-07-07 17:40:16:414 1120 82c AU   # WARNING: Failed to find updates with error code 8024402C
2009-07-07 17:40:16:414 1120 82c AU #########
2009-07-07 17:40:16:414 1120 82c AU ## END ## AU: Search for updates [CallId = {F8A2F352-E562-499D-B818-17BB41461CB7}]
2009-07-07 17:40:16:414 1120 82c AU #############
2009-07-07 17:40:16:414 1120 82c AU AU setting next detection timeout to 2009-07-07 19:56:27

Reporter failed to upload events with hr = 8024402c

Tue, 07 Jul 2009 19:49:08 Z

2009-07-07 14:11:04:046 1120 1438 Misc WARNING: Send failed with hr = 80072ee7.
2009-07-07 14:11:04:046 1120 1438 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

0x80072EE7

-2147012889

ERROR_INTERNET_NAME_NOT_RESOLVED

The server name could not be resolved.

My first suggestion, granted it shouldn't matter.. but in some cases it has -- is to remove the port specifier :80 from the intranet services URL.

i.e. use only this string -- http://tssds07081

Second suggestion... what is the result from issuing the command nslookup tssds07081 at a command prompt of the machine providing these logs?

I see that this log segment reference is using the SHORT name for the WSUS Server,
whereas the log segment from July 2nd that was successful was using the FQDN of the WSUS Server:

2009-07-02 14:10:30:775 1212 1c80 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7},
Server URL = http://ttsds07081.timpo.osd.mil:80/ClientWebService/client.asmx

That suggests to me that the current client system does not have the DNS Suffix properly configured to append the subdomain timpo.osd.mil onto the SHORT hostname provided in the intranet server URL, and the SHORT name tssds07081 is simply failing the necessary hostname resolution -- as evidenced by the error code 0x80072ee7.

Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

Reporter failed to upload events with hr = 8024402c

Wed, 08 Jul 2009 16:02:03 Z

Hello Lawrence,

I confirmed that I was able to perform a nslookup from the server to the wsus server hostname, successfully. What I don't understand is that this is the only server in the domain that's having these issues and all the other servers are receiving the same gpo pointing to the same wsus server with no problems. I checked the registery enteries on this server and a sussessful download server and the they seemed to be the same. Is there anywhere I can place the FQDN on the server? I'm just fishing for anything about now.