Windows 7 Wsus client not reporting in.
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Wednesday, February 20, 2013 3:39 PM
The client has windows 7 pro on it and wsus shows that it last reported in 54 days ago. There are other windows 7 machines that are in the same OU in AD and work just fine. One thing I noticed in the windowsupdate log is that it shows a sendrequest to our TMG server but, the TMG server listed is an old one and is no longer in use. We have since change to a new name for our tmg server. I checked the PCs internet options and tmg firewall client, both have the correct settings and the user can access the internet. Where is wsus getting that old tmg server name from? How can I resolve this?
eploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-02-20 10:25:23:784 1032 17d0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2013-02-20 10:25:23:784 1032 17d0 Agent * Search Scope = {Machine}
2013-02-20 10:25:23:784 1032 17d0 Setup Checking for agent SelfUpdate
2013-02-20 10:25:23:784 1032 17d0 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2013-02-20 10:25:35:172 1032 17d0 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <ktcmiatmg1:8080> Bypass List used : <10*> Auth Schemes used : <>
2013-02-20 10:25:35:172 1032 17d0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://KtcMiaWSUS08/selfupdate/wuident.cab>. error 0x8024402c
2013-02-20 10:25:35:172 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-20 10:25:35:172 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-20 10:25:35:172 1032 17d0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2013-02-20 10:25:37:465 1032 17d0 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <ktcmiatmg1:8080> Bypass List used : <10*> Auth Schemes used : <>
2013-02-20 10:25:37:465 1032 17d0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://KtcMiaWSUS08/selfupdate/wuident.cab>. error 0x8024402c
2013-02-20 10:25:37:465 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-20 10:25:37:465 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-20 10:25:37:465 1032 17d0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2013-02-20 10:25:39:759 1032 17d0 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <ktcmiatmg1:8080> Bypass List used : <10*> Auth Schemes used : <>
2013-02-20 10:25:39:759 1032 17d0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://KtcMiaWSUS08/selfupdate/wuident.cab>. error 0x8024402c
2013-02-20 10:25:39:759 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-20 10:25:39:759 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-20 10:25:39:759 1032 17d0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2013-02-20 10:25:42:052 1032 17d0 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <ktcmiatmg1:8080> Bypass List used : <10*> Auth Schemes used : <>
2013-02-20 10:25:42:067 1032 17d0 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://KtcMiaWSUS08/selfupdate/wuident.cab>. error 0x8024402c
2013-02-20 10:25:42:067 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2013-02-20 10:25:42:067 1032 17d0 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2013-02-20 10:25:42:067 1032 17d0 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2013-02-20 10:25:42:067 1032 17d0 Misc WARNING: DownloadFileInternal failed for http://KtcMiaWSUS08/selfupdate/wuident.cab: error 0x8024402c
2013-02-20 10:25:42:067 1032 17d0 Setup WARNING: SelfUpdate check failed to download package information, error = 0x8024402C
2013-02-20 10:25:42:067 1032 17d0 Setup FATAL: SelfUpdate check failed, err = 0x8024402C
2013-02-20 10:25:42:067 1032 17d0 Agent * WARNING: Skipping scan, self-update check returned 0x8024402C
2013-02-20 10:25:42:067 1032 17d0 Agent * WARNING: Exit code = 0x8024402C
2013-02-20 10:25:42:067 1032 17d0 Agent *********
2013-02-20 10:25:42:067 1032 17d0 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-02-20 10:25:42:067 1032 17d0 Agent *************
2013-02-20 10:25:42:067 1032 17d0 Agent WARNING: WU client failed Searching for update with error 0x8024402c
2013-02-20 10:25:42:067 1032 1a1c AU >>## RESUMED ## AU: Search for updates [CallId = {5A844BBE-59A9-491C-A3FA-0CE8DDD3385B}]
2013-02-20 10:25:42:067 1032 1a1c AU # WARNING: Search callback failed, result = 0x8024402C
2013-02-20 10:25:42:067 1032 1a1c AU # WARNING: Failed to find updates with error code 8024402C
2013-02-20 10:25:42:067 1032 1a1c AU #########
2013-02-20 10:25:42:067 1032 1a1c AU ## END ## AU: Search for updates [CallId = {5A844BBE-59A9-491C-A3FA-0CE8DDD3385B}]
2013-02-20 10:25:42:067 1032 1a1c AU #############
2013-02-20 10:25:42:067 1032 1a1c AU Successfully wrote event for AU health state:0
2013-02-20 10:25:42:067 1032 1a1c AU AU setting next detection timeout to 2013-02-20 20:25:42
2013-02-20 10:25:42:067 1032 1a1c AU Setting AU scheduled install time to 2013-02-21 05:00:00
2013-02-20 10:25:42:067 1032 1a1c AU Successfully wrote event for AU health state:0
2013-02-20 10:25:42:067 1032 1a1c AU Successfully wrote event for AU health state:0
2013-02-20 10:25:47:075 1032 17d0 Report CWERReporter finishing event handling. (00000000)
All Replies
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Wednesday, February 20, 2013 6:09 PMModerator
netsh winhttp show proxyWhere is wsus getting that old tmg server name from? How can I resolve this?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Distribution (2005-2013)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.- Marked As Answer by CatTech2012 Wednesday, February 20, 2013 6:24 PM
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Wednesday, February 20, 2013 6:27 PMSure enough the client machine had the oldtmg server listed. I do not know why as the old WSUS admin no longer works for the company. I reset the settings to nothing and the client computer is now reporting in. Thanks for the help!

