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KB2607712 does not download to clients

Answered KB2607712 does not download to clients

  • Friday, September 16, 2011 2:15 PM
     
     
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    KB2607712 is downloaded to the WSUS server and approved for installation, however it does not download to any clients.

    All other updates this week have downloaded and installed fine.

    Checking the WindowsUpdate.log, I cannot see any errors, it just says 0 updates detected.

    I have downloaded the standalone package and tried to install it on a 2008 x64, and a 2008 R2 Ent; both returned 'This update is not applicable to your computer'.

    How do I fix this please. Can I manually purge the update from WSUS and then re-download it perhaps?

    Thanks

     

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  • Friday, September 16, 2011 2:59 PM
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    KB2607712 is downloaded to the WSUS server and approved for installation, however it does not download to any clients.

    KB2607712 was erroneously marked as superseded by KB2616676. If the later update is approved, or installed, this will block the download/installation of KB2607712.

    BOTH updates are required. KB2616676 will need to be uninstalled/unapproved until you have achieved full deployment of KB2607712.

    A revision to KB2616676 is in the works that will include the content of KB2607712, and at that time, the update will truly be a superseding update and KB2607712 will not be needed. There is no published delivery date for the revision, though, so you should proceed with deploying both updates for now.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com
    • Proposed As Answer by Rich Prescott Friday, September 16, 2011 3:01 PM
    • Marked As Answer by TerrierJim Monday, September 19, 2011 12:59 PM
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  • Friday, September 16, 2011 3:21 PM
     
     
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    Hi Lawrence,

    Removal of KB2616676 on XP and 2003 machines is not supported according to WSUS; I only have a small number of 2003 machines so that's not a problem, however I have many XP machines.

    Do I need to manually uninstall this update on the XP and 2003 machines, or is there another method?

    Thanks for your advice.

     
  • Saturday, September 17, 2011 1:42 PM
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    or is there another method?

    On XP/2003 you can configure a one-time logon script to run the uninstaller from the command line:

    %windir%\$NtUninstallKB2616676$\spuninst\spuninst.exe

    add a forced detection to the end of that script to expedite the updating and rescanning of the WSUS server:

    wuauclt /detectnow

    You could also run the script 'on-demand' by building a list of machine names and feeding that into PSEXEC to run the uninstallations remotely from your own workstation.

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2011)
    My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
    My Blog: http://onsitechsolutions.spaces.live.com