Hot issue - Skype Click to Call cause Copy & Paste function behave abnormally
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Tuesday, April 24, 2012 7:37 AMModerator
Hi all,
Recently, we noticed many people get affected with Copy & Paste issue after installed an update for Skype.
Symptom:
- Cannot copy & paste with correct formatting, the formatting will lose during copy & paste.
- When check the Paste Special option, the "keep source formatting" option is not available.
Cause:
The ClipBoard has been interfered with by the recently released Skype Click to Call (Version 5.10.0.9560).
Solution:
Skype has released a new version of Click to Run (http://www.skype.com/intl/en-us/get-skype/on-your-computer/click-to-call/windows/). Skype will do a silent upgrade to existing customers to fix the problem. The build that will fix this issue is 5.11.0.9874.
Microsoft has also released a KB article that addresses the situation (http://support.microsoft.com/kb/2697462)Max Meng
TechNet Community Support
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