Click to run repair error message

Answered Click to run repair error message

  • Monday, May 07, 2012 2:55 PM
     
     

    My word 2010 wont open and i received a message to repair it due to click to run. So I repaired it and it was sucessful but now when I try to open word nothing happens....help

All Replies

  • Tuesday, May 08, 2012 8:47 AM
    Moderator
     
     Answered

    Hi,

    Please try run Fix it Tool 30017: http://go.microsoft.com/?linkid=9785450

    If the problem still persists, please create a new windows account to resolve this issue:

    Windows 7 http://windows.microsoft.com/en-us/windows7/Create-a-user-account

    1. Create a new User Account on the computer.
    2. Restart the computer and Login to the new user account.
    3. Open the Microsoft Office Starter from "All Programs"
    4. Click on Word or Excel
    5. The program should start loading all files needed from the Microsoft server.
    6. Once all files are loaded, you should be able to access your Microsoft Office Starter Programs. (Open and confirm.)
    7. "Switch User" to your ORIGINAL ACCOUNT
    8. Click one of the Microsoft Office programs and hopefully it will start working.

    Best regards.


    William Zhou

    TechNet Community Support

  • Thursday, May 10, 2012 11:17 AM
     
     

    check this link this may help you

    http://www.troublefixers.com/repair-corrupt-word-document/