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Templates
- Can anybody provide an OLA template? I am having trouble finding anything which is consistant with the SLA template for SME internal use. I have found only a Duke Universtity template which is really aimed at service to customer rather than interaction between services.
Answers
Hi Nic,
Take a look if this can help you:
Maybe you can use this for create your own template.
Regards,
Cleber Marques
Microsoft MVP & MCT | Charter Member: SCVMM & MDOP
MOF Brazil Project: Simplifying IT Service Management
My Blog | MOF.com.br | CleberMarques.com | CanalSystemCenter.com.br- Proposed As Answer byCleber MarquesMVP, ModeratorMonday, November 02, 2009 10:55 AM
- Marked As Answer byCleber MarquesMVP, ModeratorSunday, November 08, 2009 5:00 PM
All Replies
Hi Nic,
Take a look if this can help you:
Maybe you can use this for create your own template.
Regards,
Cleber Marques
Microsoft MVP & MCT | Charter Member: SCVMM & MDOP
MOF Brazil Project: Simplifying IT Service Management
My Blog | MOF.com.br | CleberMarques.com | CanalSystemCenter.com.br- Proposed As Answer byCleber MarquesMVP, ModeratorMonday, November 02, 2009 10:55 AM
- Marked As Answer byCleber MarquesMVP, ModeratorSunday, November 08, 2009 5:00 PM
