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Service Manager - General
General discussion group for Service Manager.
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Service Manager - Setup
This forum can be used to discuss any issues related to planning a Service Manager deployment, installing or configuring prerequisite software or hardware, installing the product, or upgrade.
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Service Manager - Customization Using the SDK and Authoring Tool
This forum is for discussing how to extend or customize Service Manager using the SDK or Authoring Tool.
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Service Manager - Data Warehouse, Reporting and Dashboards
This forum covers topics related to the data warehouse, ETL, MP Sync, reporting infrastructure, reports, creating custom reports, and the dashboard.
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Service Manager - ITIL and MOF Processes - Incident, Problem, Change, Release, Service Request Management
Use this forum to discuss how to configure and use any of the ITIL/MOF solutions provided out of the box such as Incident, Problem, or Change, Relase, Service Request Management.
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Service Manager - Administration (User Roles, Notifications, Workflows, etc.)
This forum is for all things related to administering the product. This includes anything you could find in the Administration portion of the console, backups, restores, disaster recovery, and other admin topics.
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Service Manager - System Center Integration and Connectors
This forum is for System Center Operations Manager, System Center Configuration Manager, and Active Directory connectors. This forum can also be used to discuss CSV import, using the Opalis integration pack for Service Manager or how to create custom connectors.
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Service Manager - Portals
This forum can be used to discuss configuring or using any of the portals provided in Service Manager such as the end user self-service portal or the analyst portal.
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Service Manager - Documentation
This forum is to capture any feedback about the official Service Manager product documentation found on TechNet.
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