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AnswerCan't send Live Meeting notices

  • Thursday, September 10, 2009 2:09 PMbjordan1138 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have Office 2007 with Live meeting installed. Was working fine until recently. I can still send regular meeting notices. But now, if I try to send a Live Meeting notice, it "hangs" in the Outbox and won't send. I can continue to send regular e-mail and meeting notices. Live Meeting never sends. I've reinstalled it twice with only temporary success.

    Any ideas what's happening and how to fix it?   Thanks

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  • Wednesday, September 16, 2009 1:51 AMLu Zou-MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi,

    For your problem, I suggest you contact LiveMeeting Support to submit a ticket to them. You will get response in 24 hours.
    http://support.microsoft.com/ph/925

    Lu Zou
  • Tuesday, November 03, 2009 7:00 PMkukarh Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have seen this issue before and this is how I fixed it. 

    Open your LM Client (Start - Programs...)  and ensure it opens up fine without asking for 'test connection' in the User Accounts section.  Sometimes on launching the Client itself will start its installation wizard and will complete the final steps of actual installation.  In either case Authenticate your LM credentials by click on Test Connection and then try sending out your LM invites. 

    Hope this helps.