Windows Update restarted the PC during a PowerPoint presentation
Hi!
Yesterday, I was doing a presentation with Microsoft PowerPoint 2007 and suddenly Windows Update initiated a system restart.
I don't know if this already happened in Vista or XP, but this situation was a little bit ridiculous, since me and the audience were completely surprised.
During the presentation, I couldn't see the warning saying that the system would restart in 15 minutes and then, suddenly...
I don't know what you think about this situation, but I consider it a little unfriendly, since Windows 7 failed me during a crucial task such as a presentation for an important audience.
Thanks,
Miguel
Answers
- Hi,
As I know, some updates need a restart of the computer. If you configure Windows Update to install the update automatically, and it will install the update since it is downloaded. The above situation may also appear if you configured a specific update to be installed at a designated time. To avoid this kind of situation, you can configure Window Updates to "Download updates but let me choose whether to install". BTW, you can check in Windows Update log file to see what happens during the presentation. Windows Update log file is located:
%windir%\Windowsupdate.log
If you don't know how to read Windowsupdate.log, please either copy the latest logs to the thread or refer to How to read the Windowsupdate.log file.
Best Regards
Dale- Marked As Answer byDale QiaoMSFT, ModeratorTuesday, November 10, 2009 12:51 AM
Hi Dale,
Thank you for your answer. I already knew that. The issue, as I see it, is not the fact that some updates need a restart or I can disable them. The issue, for me, is the fact that during a presentation I'm near the computer but I cannot see the warning that the restart is going to occur and therefore I cannot postpone it.
Of course, it’s only a usability concern from an academic point of view. But, continues to be my opinion: restarts should only occur when restart warning is visible to the user even if the user is near by the computer or not.Again, thank you for your answer.
Best regards.
Miguel- Marked As Answer byDale QiaoMSFT, ModeratorTuesday, November 10, 2009 9:22 AM
All Replies
- Hi,
As I know, some updates need a restart of the computer. If you configure Windows Update to install the update automatically, and it will install the update since it is downloaded. The above situation may also appear if you configured a specific update to be installed at a designated time. To avoid this kind of situation, you can configure Window Updates to "Download updates but let me choose whether to install". BTW, you can check in Windows Update log file to see what happens during the presentation. Windows Update log file is located:
%windir%\Windowsupdate.log
If you don't know how to read Windowsupdate.log, please either copy the latest logs to the thread or refer to How to read the Windowsupdate.log file.
Best Regards
Dale- Marked As Answer byDale QiaoMSFT, ModeratorTuesday, November 10, 2009 12:51 AM
Hi Dale,
Thank you for your answer. I already knew that. The issue, as I see it, is not the fact that some updates need a restart or I can disable them. The issue, for me, is the fact that during a presentation I'm near the computer but I cannot see the warning that the restart is going to occur and therefore I cannot postpone it.
Of course, it’s only a usability concern from an academic point of view. But, continues to be my opinion: restarts should only occur when restart warning is visible to the user even if the user is near by the computer or not.Again, thank you for your answer.
Best regards.
Miguel- Marked As Answer byDale QiaoMSFT, ModeratorTuesday, November 10, 2009 9:22 AM
I've had it happen too many times with Vista. I hate coming back to my computer to discover it rebooted. It's one thing to auto-install. Totally another to auto-reboot.
I think the default nag should be "postpone" to begin with.
Gosh I'm getting deleted alot here today, and I've hardly gotten started.
