Media Player won't work after laptop wakes up

Mon, 09 Mar 2009 17:26:04 Z

The meat of the matter is on the subject line. Basically, when I put my laptop to sleep by closing the lid and later wake it up by opening it, Media Player refuses to work afterwards. And by "refuses to work". And by "refuses to work" I mean when I launch the application, it shows me a blank screen and a busy cursor, and stays that way indefinitely. Killing the process via taskkill or task manager doesn't work -- in fact, the only way to stop the process is to restart the computer. Forcing a shutdown eventually kills the WMP process -- usually. The processor usage of WMP seems to hover around 2%. Clicking the taskbar button doesn't raise the window.

My laptop is a Lenovo Thinkpad T61p. I upgraded to Win 7 from the preinstalled Vista Ultimate. Apart from this, near as I can tell, WMP works fine.

Media Player won't work after laptop wakes up

Tue, 10 Mar 2009 16:48:18 Z

Download your chipset drivers to the desktop, and rightclick that for 'troubleshoot compatibility'. Use the Vista driver.

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Mark L. Ferguson MS-MVP

Media Player won't work after laptop wakes up

Tue, 10 Mar 2009 17:08:06 Z

Update to the situation: as I was about to reboot again, WMP suddenly came back to life -- after 12 hours of being frozen while the computer was awake, but not in use. I'm considering using a debugger (although I have zero experience with debugging unmanaged code) to see what it is doing when frozen.

Media Player won't work after laptop wakes up

Thu, 12 Mar 2009 07:04:21 Z

Hi,

Temporary disable the anti-virus and then check the result. Also I suggest that you upgrade the audio driver.

Arthur Xie - MSFT