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AnswerUnidentified Network appears every Windows 7 reboot and stops NW access

  • Saturday, November 07, 2009 11:05 AMStukalee Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have an HP Pavillion PC which had Windows Vista Home Premium with all patches up to date. I upgraded to Windows 7 last weekend and ever since every time I reboot NW access fails. In Network Sharing there are 2 networks "Network 2" and "Unidentified Network". I have to disable the NW Adapter and enable each time to get rid of the "Unidentified Network" and recover NW access.
    How can I fix this?

Answers

  • Monday, November 09, 2009 2:55 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    You can also try the following steps to troubleshoot the issue.

     

    1. Bypass the router and connect to cable modem directly for a test. Do you need disable Local Area Connection now? If so, please let me know. Otherwise, please upgrade the router firmware and then connect to router again.

     

    2. Temporarily turn off firewall on the machine and router (If it has).

     

    3. Upgrade the NIC driver.

     

    4. Restart the computer to Safe Mode with Networking to check the result.

     

    5. Configure the connection to obtain an IP address automatically

    =======================================

    a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".

    b. Right-click the network connection and click "Properties".

     

    If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

     

    c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".

    d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

    e. Click "OK".

    f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".

    g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

    h. Click "OK".

    i. Reboot the computer.

     

    What's the result now?

     

    Thanks,

    Novak

     

  • Monday, November 09, 2009 7:03 PMSteve Hathaway Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    I have the same problem with Vista and 2008 Server.

    The issue is that the ROUTE table contains a phantom persistent default route 0.0.0.0 to one of the network interface cards.  This activates the "Unidentified Network" (Public) every time the network connection becomes active.  Sharing permissions are turned off.

    My solution is to use the Windows Command Screen as Administrator and remove all default routes.

       ROUTE DELETE 0.0.0.0

    This removes the default routes from all network interfaces.  You must then reapply the necessary default routes to your interfaces (Do not use address of the network adapter as the default).  If you have an isolated network (without any router, firewall, or gateway) with more than one computer -- I do this in a development laboratory -- is to choose for default address for Vista, 2008, Win-7, to be the IPv4 address of any other attached network interface.

    I don't know why Microsoft deciced to make the default routes 0.0.0.0 persist in the routing table instead of just being bound to the network adapter.  The network stack used by XP, 2000, 2003 systems do not have this problem. 


    I hope this helps!

    Good systems are supportable

All Replies

  • Saturday, November 07, 2009 2:36 PMGordon228 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Same here i have the evga 780 mb. Windows 7 ultimate. i had no problems with W7rc!
  • Saturday, November 07, 2009 7:19 PMmalcp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi
    when you reboot and the unkown network is present go into open network and sharing centre (right click on network taskbar icon) then select change adapter settings. THer should be 2 adapters as you have said unidentified and network 2. highlight the one which is incorrect and choose disable this network device at the top of the screen. Now if you reboot is all correct. You may need to do a power up sequence on your modem/router first.
    malc
  • Monday, November 09, 2009 2:55 AMNovak WuMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    You can also try the following steps to troubleshoot the issue.

     

    1. Bypass the router and connect to cable modem directly for a test. Do you need disable Local Area Connection now? If so, please let me know. Otherwise, please upgrade the router firmware and then connect to router again.

     

    2. Temporarily turn off firewall on the machine and router (If it has).

     

    3. Upgrade the NIC driver.

     

    4. Restart the computer to Safe Mode with Networking to check the result.

     

    5. Configure the connection to obtain an IP address automatically

    =======================================

    a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".

    b. Right-click the network connection and click "Properties".

     

    If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

     

    c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".

    d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

    e. Click "OK".

    f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".

    g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

    h. Click "OK".

    i. Reboot the computer.

     

    What's the result now?

     

    Thanks,

    Novak

     

  • Monday, November 09, 2009 6:14 PMJBoell Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Same problem!!!... none with Windows 7 RC (using it now on a notebook) but after installing windows 7 get the unidentified network error.  I called the ISP comcast, strong signal to modem, wife connects with hardwire okay on her PC, I'm connected on notebook via wireless connection, swapped out cables... reset everything... NOTHING!!!... Help
  • Monday, November 09, 2009 6:16 PMJBoell Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    i did exactly what you said Novak... NOTHING!!!... Windows 7 is turning out to be a PIECE of... er.. uh... Work (to put it politely)
  • Monday, November 09, 2009 7:03 PMSteve Hathaway Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    I have the same problem with Vista and 2008 Server.

    The issue is that the ROUTE table contains a phantom persistent default route 0.0.0.0 to one of the network interface cards.  This activates the "Unidentified Network" (Public) every time the network connection becomes active.  Sharing permissions are turned off.

    My solution is to use the Windows Command Screen as Administrator and remove all default routes.

       ROUTE DELETE 0.0.0.0

    This removes the default routes from all network interfaces.  You must then reapply the necessary default routes to your interfaces (Do not use address of the network adapter as the default).  If you have an isolated network (without any router, firewall, or gateway) with more than one computer -- I do this in a development laboratory -- is to choose for default address for Vista, 2008, Win-7, to be the IPv4 address of any other attached network interface.

    I don't know why Microsoft deciced to make the default routes 0.0.0.0 persist in the routing table instead of just being bound to the network adapter.  The network stack used by XP, 2000, 2003 systems do not have this problem. 


    I hope this helps!

    Good systems are supportable
  • Monday, November 09, 2009 9:01 PMStukalee Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi there
    Really sorry I haven't got back yet. I am on business but as soon as I get a chance probably Friday I shall try your advice. I really appreciate the responses.
    Thanks very much.
    Stuart
  • Tuesday, November 10, 2009 6:45 PMyet2009 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem with Vista and 2008 Server.

    The issue is that the ROUTE table contains a phantom persistent default route 0.0.0.0 to one of the network interface cards.  This activates the "Unidentified Network" (Public) every time the network connection becomes active.  Sharing permissions are turned off.

    My solution is to use the Windows Command Screen as Administrator and remove all default routes.

       ROUTE DELETE 0.0.0.0

    This removes the default routes from all network interfaces.  You must then reapply the necessary default routes to your interfaces (Do not use address of the network adapter as the default).  If you have an isolated network (without any router, firewall, or gateway) with more than one computer -- I do this in a development laboratory -- is to choose for default address for Vista, 2008, Win-7, to be the IPv4 address of any other attached network interface.

    I don't know why Microsoft deciced to make the default routes 0.0.0.0 persist in the routing table instead of just being bound to the network adapter.  The network stack used by XP, 2000, 2003 systems do not have this problem. 


    I hope this helps!

    Good systems are supportable
    this was the solution for me.  very nice. thanks
  • Wednesday, November 18, 2009 3:30 AMpvraj123 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Steve Hathaway, You are a GENIUS!! Thank you for the spot-on resolution!!
  • Sunday, November 22, 2009 12:35 PMStukalee Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Steve

    Finally got around to looking at this. Thanks for your response. Can you just help me a bit though? I don't know how to "reapply the necessary default routes " to my router. Do you have any simple instructions for this?
    Thanks

    Stukalee