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AnswerWin7-RC: No internet connection after reboot

  • Sunday, August 02, 2009 2:34 PMDaveX86 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hello All,

    Every time I reboot Windows 7 RC, I lose my internet connection.  I'm on a home network plugged into a wired Linksys router bridged to a DSL modem.  I can see the other computers on the local network no problem but just no internet connectivity.  To fix it, I go into Device Manager, disable my NIC then re-enable it and then I get internet connectivity.  I've tried deleting and re-installing the driver, looking for updates etc.

    The same computer works fine under Windows XP Service Pack 2

    The computer is
     - ASUS P4P800SE Motherboard
        - Onboard NIC, Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
     - Intel P4 Prescott 2.4 Ghz, 2 Gigs ram

    C:\>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : XXXXXXXX - masked out for safety
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
       Physical Address. . . . . . . . . : 00-11-2F-D5-85-BD
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::1515:e79b:9b2b:2758%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, August 01, 2009 6:29:04 PM
       Lease Expires . . . . . . . . . . : Monday, August 03, 2009 6:29:08 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 234885423
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-B7-04-49-00-11-2F-D5-85-BD

       DNS Servers . . . . . . . . . . . : XXXXXXXX - masked out for safety
                                                   XXXXXXXX - masked out for safety

       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{B61281F0-94F5-4156-8C8C-4D9C806188F2}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:4f7:3794:ba3b:7aa5(Preferred)
       Link-local IPv6 Address . . . . . : fe80::4f7:3794:ba3b:7aa5%13(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\>

Answers

  • Tuesday, August 04, 2009 6:44 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Thank you for posting.

     

    Based on my experience, I suspect the issue is related to the NIC. At this time, please try the following to check the issue:

     

    1. Assign a static IP Address to the problematic computer:

     

    1)     Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.

    2)     Right click on the connection that you use for the local connection, and then click "Properties".

    3)     Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".

    4)     Please manually assign the IP address, subnet mask, default gateway and the DNS settings referring to the settings of the router or the good computer.

     

    2. Update the router’s firmware.

     

    3. Please bypass the router and connect the problematic to the network directly to see how it works.

     

    If the issue persists, please also let us know the brand and model of the NIC for our further researches.

     

    Thanks.


    Nicholas Li - MSFT

All Replies

  • Tuesday, August 04, 2009 6:44 AMNicholas LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Thank you for posting.

     

    Based on my experience, I suspect the issue is related to the NIC. At this time, please try the following to check the issue:

     

    1. Assign a static IP Address to the problematic computer:

     

    1)     Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter.

    2)     Right click on the connection that you use for the local connection, and then click "Properties".

    3)     Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties".

    4)     Please manually assign the IP address, subnet mask, default gateway and the DNS settings referring to the settings of the router or the good computer.

     

    2. Update the router’s firmware.

     

    3. Please bypass the router and connect the problematic to the network directly to see how it works.

     

    If the issue persists, please also let us know the brand and model of the NIC for our further researches.

     

    Thanks.


    Nicholas Li - MSFT
  • Friday, October 16, 2009 10:00 PMJimerb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Same issue here.  It works fine with a static IP address but I don't want to leave it that way.

    I never have this problem on my XP partition.

    If I disable the network connection and then enable it, it works fine but fails after each reboot.

    If you search this issue on this site you can see there are a bunch of people with this issue but I'm not finding any resolutions.   Search for "windows 7 no internet connection" in these forums.


  • Sunday, October 18, 2009 10:45 AMtechnops Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello Davex86,
    If problem persists, try updating your BIOS.

    bye
  • Tuesday, November 03, 2009 11:49 PMGoobered Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have this same problem, except I'm not using the RC, i'm using the final RTM version. Win7 Ultimate, 64-bit. Updated with all updates sent over automatic update as of the day of writing this. I see this problem after I reboot or power on the computer. The workaround is simple: after startup, disable, then re-enable the ethernet adapter in the "Network Connections" panel. And no, it's not the NIC because I never had this problem in vista 32 nor vista 64, nor xp 32 nor xp 64 (yes, I've tried all of these os'es on this computer). And I've already installed the latest drivers for the NIC. I'm using an nForce chipset.... the mobo is EVGA 680i SLI. It's a possibility that the problem lies with the drivers. But seeing as how win7 isn't supposed to be a huge deviation from vista, driver-wise, I don't see why the drivers would need to change much. If they don't need to change much, that lessens the chance that the problem is the drivers. I think this is a problem with win7.
  • Tuesday, November 03, 2009 11:53 PMGoobered Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    http://windows7forums.com/windows-7-networking/4958-no-network-access-after-restart.html
  • Saturday, November 07, 2009 3:18 PMJibz31 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is a recurrent problem with microsoft, that ISATAP thing keep removing networks cards and you can't access to the internet...

    Why Microsoft support CAN'T find a good solution to their shitty drivers??? OMG we PAIED for WINDOWS, so we are waiting for a decent support!

    To have your connection back (its not a final solution, but can help), start CMD.EXE as ADMINISTRATOR (in Windows\System32 folder) and type:

    netsh winsock reset

    good luck mates..


    By the way, the better solution for this problem is to switch on LINUX :) try Ubuntu, its a good one for beginners with linux :)
  • Saturday, November 07, 2009 6:05 PMJimerb Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I hardcoded an IP address for myself and the problem went away.   Not a good solution but it was time to move on.

    It's clear this is a bug.