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AnswerWindows 7 -- Not able to stream video or load web pages with intensive flash.

  • Friday, October 30, 2009 8:24 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have searched this forum for an answer.  I upgraded from Vista Ultimate to Win 7 Ultimate. Previous to  this point I could stream video and access websites with intensive flash (essentially any site with some sort of streaming video). I have a system with a ASUS motherboard, amd athelon 64 dual core and nVidia drivers for the onboard Nic specifically. nVidia also for the Video card itself. System is connected to a Netgear router along with 3 other PC's. Other PC's have no connection problem. Their OS's are pre-Win 7.

    I tried some suggestions mentioned on this site. Upgraded Netgear router to lasted version of software. Connected directly to broadband modem. No change. Looking for other suggestion/solutions.

Answers

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  • Friday, October 30, 2009 1:24 PMTayfun DEGER Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    hello.

    Is the ethernet card light working on the computer which doesnt connect? I had the same problem too. some systems which work with windosws 7 can sometimes connect and sometimes fail to connet to the internet. I have tried everything but it didnt solve my problem. The last thing I did was to change my power supply and that solved my  problem. PS: I used a asus mainboard too.

    Regars.
  • Saturday, October 31, 2009 3:34 AMArthur_LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

    Hi,

     

    I think we need to determine if this is a Internet connection or a IE & Flash Player issue.

     

    To make sure the Internet connection is fine, you may check if you can access the Internet normally. If so, I suggest you disable antivirus program to test the issue.

     

    To confirm if this is a IE & Flash Player issue, you may reset IE settings first.

     

    Reset Internet Explorer 8

    =============================

    Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting.

     

    1. Click "Start", type "inetcpl.cpl" (without quotation marks) into “Search” bar and press "Enter" to open the “Internet Options” window.

    2. Switch to the "Advanced" tab.

    3. Click "Reset…" to reset Internet Explorer settings.

    4. Check "Delete personal settings" box and click "Reset" to confirm the operation.

    5. Click "Close" when the resetting process is complete.

    6. Click “Restore advanced settings” button and click “OK”.

    7. Close the Internet Explorer window and restart IE to check the issue.

     

    After that, I suggest you uninstall and reinstall Adobe Flash Player.

     

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    If the issue persists, I also suggest you test the issue in Clean Boot.

     

    Good luck!


    Arthur Li - MSFT
    • Proposed As Answer byThiHan 6 hours 31 minutes ago
    •  
  • Monday, November 02, 2009 7:30 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello,

      I don't use the ie8 browser. None of your suggestions would apply.
  • Tuesday, November 03, 2009 3:25 AMArthur_LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Then, what program do you use to watch stream video? Please clarify it.

     


    Arthur Li - MSFT
  • Tuesday, November 03, 2009 7:39 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sorry, spending 12 hours a day over the last 5 days moving computers has made me a bit slow. I left out a detail. Yes, when streaming video like with youtube, I have this issue. However, when I want to download large files, 10 megs or higher this happens. The network connection dies. My browser of choice is Firefox version 3.0.14.
  • Wednesday, November 04, 2009 3:31 AMArthur_LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi,

     

    Does it work normally with Internet Explorer 8?

     

    You may also try to uninstall, reinstall Adobe Flash Player for Firefox, and test the issue in Clean Boot to check the issue.


    Arthur Li - MSFT
  • Saturday, November 07, 2009 6:58 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi,

     

    Does it work normally with Internet Explorer 8?+

     

        No.

     

    You may also try to uninstall, reinstall Adobe Flash Player for Firefox, and test the issue in Clean Boot to check the issue.

     

        Did this with Clean Boot. No change. Again I said I have the current nVidia nForce drivers from MS. What else do you recomend

  • Saturday, November 07, 2009 9:02 AMRyan Capp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
  • Monday, November 09, 2009 2:51 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Um, NVIDIA nForce network controller is not the same as a graphics controller
  • Monday, November 09, 2009 4:43 AMRyan Capp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    I'm suggesting newer drivers for your video card; if you can get any type of connection to the Internet I doubt it's the NIC choking on small vector animations.

    However, just go for the complete package I guess (NIC drivers included):

    http://www.nvidia.com/object/nforce_vista_win7_32bit_15.49.html
    http://www.nvidia.com/object/nforce_vista_win7_64bit_15.49.html

  • Tuesday, November 10, 2009 2:54 AMArthur_LiMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    You may also refer to the following link to search for the NVIDIA network controller driver for Windows 7 manually.

     

    http://www.nvidia.com/Download/index.aspx?lang=en-us

     

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    Good luck!


    Arthur Li - MSFT
  • Friday, November 13, 2009 8:56 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Your link does not address my issue. You refuse to give any honest suggestions. I did try your suggestions and all failed. I would suggest you treat me with courtesy instead of disdain.
  • Tuesday, November 17, 2009 3:44 PMRyan Capp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Did you resolve the issue, wildweasels?
  • Sunday, November 22, 2009 4:11 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    No,

      no browser, I can download, ie8 destroys my download almost immediately it doesnt like graphics,
  • Sunday, November 22, 2009 2:19 PMRyan Capp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    So no go in IE8 or your other browser?

    However, it sounds weird that IE8 would "destroy" graphics. Try running sfc /scannow from an elevated command prompt to see if there's any file-level corruption in Windows.

  • Friday, November 27, 2009 9:57 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello, what!!  i tried to go to the microsoft.com website with ie8 to find out what you are talking about and I am blocked. What the ____ IS AN ELEVATED COMMAND PROMPT. I have knowledge of dos up to 6.5 and NT to 6.0 Speak english on how I would do your suggestion.
  • Friday, November 27, 2009 10:06 AMkarelVosMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    wildweasels schreef op 27-11-2009 10:57:

    > What the ____ IS AN ELEVATED COMMAND PROMPT.

    That started with vista:
    http://www.kombitz.com/2007/02/14/vista-elevated-command-prompt/

    --
    Karel Vos [MVP - Windows Desktop Experience]
  • Sunday, November 29, 2009 9:19 AMwildweasels Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Oh, run as administrator. Anyway, follow the thread. I want to know why I had no issues with Vista but now I have with Win7. I have updated firmware with my netgear router. I know for a fact that both netgear and linksys routers are used at microsoft, although I don't know specifically with my router. With Nvidia, I have the microsoft driver. This particular type of PC is used at microsoft, not that I can swear to this. It's built by one of the HW providers. I could call them again to pump them for help.
  • 7 hours 33 minutes agoRyan Capp Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    wildweasels,

    Did sfc show any file corruption? Additionally, try pinging a site, i.e., www.bing.com and see if you experience any packet loss.
  • 6 hours 42 minutes agoDaniel HoMVP, AnswererUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Fyi i've too have a site of my own running flash banner and when i used IE 32bit under win 7, the flash could be seen, except for IE 64bit