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Permisos exchange para e-mail router crm online

    Pregunta

  • Buenos días,

    Estoy configurando E-Mail Router para CRM 2011 Online y cuando ejecuto el test acces me presenta estos errores

    Name: xxxx, xxx

    Incoming Status: Failure - The remote Microsoft Exchange e-mail server returned the error "(401) Unauthorized". Verify that you have permission to connect to the mailbox. Error de la solicitud con el c

    ódigo de estado HTTP 401: Unauthorized.

    Server: https://autodiscover-red001.mail.microsoftonline.com/ews/exchange.asmx (xxxx@xxxxx.com.co)

    Outgoing Status: Failure - An error occurred while checking the connection to the Microsoft Dynamics CRM server https://dev.crm.dynamics.com/xxxxxxxxxxxx. The selected Microsoft Dynamics CRM account has insufficient permissions. Please select an account with the Microsoft Dynamics CRM Administrator role, or permission to impersonate other users. Server was unable to process request.

     

    tengo entendido que faltan permisos en el Exchange ¿como solicito estos permisos?

    Gracias

    sábado, 07 de enero de 2012 16:33