Answered Disable or uninstall Lync Web App

  • viernes, 11 de mayo de 2012 10:10
     
     

    Hi there,

    one of my users is having some problems. He is using Google Chrome as the default browser on a Windows 7 machine, with the Lync Client installed.

    When the user tries to join an online meeting from his Outlook Calendar, the meeting is launched in Google Chrome, but the Lync Web App launches instead of the Lync Client. I suspect the user might have installed the Lync Web App by him self at one point (by running meeting readiness or something).

    If i copy the online meeting link from the calendar and paste it in Internet Explorer, the Lync client is launched and everything is working fine. 

    My question: Is there a way do disable the Lync Web App in Chrome, or completely uninstall it? Or maybe there is a way to force the Lync Client to be launched in Chrome, instead of the Web App?

    Thanks.

Todas las respuestas

  • sábado, 12 de mayo de 2012 13:19
     
     Respondida
    Lync Chrome is not supported, so you have to change the default browser to IE if you will use the automatically configuration for a meeting invite.

    regards Holger Technical Specialist UC

    • Marcado como respuesta Steffen OMN lunes, 14 de mayo de 2012 8:25
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  • lunes, 14 de mayo de 2012 3:10
    Moderador
     
     Respondida
    Holger is right. The Lync add-on is not support Google Chrome. So the Google Chrome can not find lync client and launch it.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marcado como respuesta Steffen OMN lunes, 14 de mayo de 2012 8:26
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  • lunes, 14 de mayo de 2012 8:26
     
     

    Thanks guys!

  • sábado, 14 de julio de 2012 17:15
     
     Respuesta propuesta
    I use Chrome with Lync at work and use online meetings all the time successfully.  The trick is a wonderful add-on to Chrome called IETab.  You just need to add the Lync meeting URL to the favorites to always launch in an IETab.  It then operates correctly and launches the full Lync Meeting inside of Lync.  http://www.ietab.net/  I also use this for all of the Sharepoint sites we use that don't display correctly in Chrome.  Now if I could only find a solution on my Mac...
    • Propuesto como respuesta Alex J. Philips sábado, 14 de julio de 2012 17:22
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