Answered PowerPoint Makes File Read-only After Saving

  • martes, 26 de abril de 2011 13:52
     
     

    Hello all,

    A couple of end users have encountered the above problem. They make changes to pptx files and after the file saves, the file becomes read only (says so on the program window). If they are not paying attention, then any other changes they make to the file need to be saved to another file, which needless to say, is very annoying.

    They have saved the file, file becomes read-only, then if they close the file and open it back up, it's fine; they can edit and save.

    It happens sporadic.  Could it be an autosave happening at the same time? Any others experiencing this?

    Any help would be appreciated!

    JB

Todas las respuestas

  • jueves, 28 de abril de 2011 5:29
     
     Respondida

    Hi

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    From your description, I understand that you want to allow changes by more than one user at the same time in PowerPoint . If there is any misunderstanding, please feel free to let me know.

     

    In Microsoft PowerPoint 2010, multiple authors can simultaneously change the same presentation stored on a server.

     

    The new co-authoring functionality in Microsoft Office 2010 makes it possible for multiple users to work productively on the same document without intruding on one another’s work or locking each other out.

     

    More detailed information you can refer to this article Work on a presentation at the same time as your colleagues

    http://office.microsoft.com/en-us/powerpoint-help/work-on-a-presentation-at-the-same-time-as-your-colleagues-HA010344967.aspx#BM2

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    Hope that helps.

     

    Sincerely

    William Zhou CHN
  • jueves, 28 de abril de 2011 14:51
     
     

    Hi William,

    Thanks for the response and info. I should have better worded my question. As far as I know, only one person is editing a presentation file at a time.  The user saves it and after it saves, the title bar says the presentation is Read Only.

    I just mentioned that several end users have experienced this issue as it was not an isolated case only experienced by one user.

    Thanks again!

    JB

  • lunes, 02 de mayo de 2011 9:02
     
     

    Hi JazzBass

     

    Please check user's permission  make sure the user has full control permission(Read/Write) on the network share folder.

     

     

    Sincerely

    William Zhou CHN

     

  • martes, 03 de mayo de 2011 16:34
     
     

    Thanks William.

    I believe the network share is accessible to all members of the Domain User group and have full control permission.

    I will verify that and see what happens.

    Thanks again!

    JB


  • jueves, 23 de junio de 2011 11:17
     
     

    Hi William

    I am expeirncing the same with 1 of my users, and am wondering if it is linked to offline files, or sync center as it is actually a windows 7 machine. If JazzBass is experiencing same issue as me the user can work perfectly ok for an hour or 2 then all of a sudden 1 click on the save button and the file goes read only.

     

    Martyn

  • jueves, 01 de septiembre de 2011 19:27
     
     

    My company has several users with the same issue. While editing a Powerpoint 2010 document it will become read-only. They have been able to change the document type to Powerpoint 2003 and save it as that. It appears that one of the annoying security provisions in Office 2010 may have run a muck. Either a collaboration feature or marking the document as FINAL is trying to take over the world.

    Note: these are single user documents stored on a network file share. They are not collaborating and they have not marked them as FINAL. Yes, they have full control on the network drive and they edit all kinds of Office documents there all day long.

  • lunes, 12 de septiembre de 2011 18:27
     
     
    I am experiencing the same difficulty as Dshanks.  I am a single user saving items within my documents and files are being converted to a read only file.
  • miércoles, 02 de noviembre de 2011 14:22
     
     

    We also have the same problems company-wide.  If you re-open a powerpoint file on the network, it often opens read-only, even if no one else has it open.  And it doesn't give you a warning that it is read-only.  The only work-around we could find is to end the Powerpoint process in the task manager's process manager.  After powerpoint closes that process is still running, often using a lot of resources.  Why does it need to keep running?

     

    I also have a lot of problems with linked charts.  sometimes the links will just mess up and get overwritten with other links in the file.  Sometimes the file opens in Protected View.  Sometimes the links just don't take you anywhere when you double click on them and there is an error message.

  • jueves, 10 de noviembre de 2011 14:27
     
     

    Has anyone at all found a solution to this yet?

    We used Office 2007 on XP clients for years with no problems. Now all our users connect to a Server 2008R2 Terminal server, again using Office 2007 and now we've started having this problem. Also I'd like to add that this affects Word and Excel, as well as Powerpoint. I have read through quite a few forums on this and no-one seems to have found the cause, only unsatisfactory workarounds. To test I tried disbaling the AV but that didn't work and neither did disabling Autorecover, although neither one would have been a workable solution really.

    I'm not quite sure where to go from here :-(


    • Editado getcarter15 jueves, 10 de noviembre de 2011 14:32
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  • jueves, 01 de diciembre de 2011 10:01
     
     

    Just a bump to this thread with a report that we're having the same problem as well.

     - Netbooks running Windows 7 and Office Professional Plus 2010

     - Users create and save Powerpoint (pptx) files.

     - Users go back into the files and do some work. Without warning, suddenly the files become read-only. They can only save the file as a new version.

    - Users have Modify  / Read & Execute / List Folder Contents / Read / Write access to the folder where the pptx file is stored. The only network right they don't have is full control. The answer from 2nd May says that the user needs Read / Write access but then calls that "full control" - it would be useful to clarify whether the "Full control" permission is what needs to be set up?

    Seems as if Powerpoint is making the files read-only at some point whilst they are in use.

  • jueves, 19 de enero de 2012 8:21
     
     
    Has anyone tried logging off the users and deleting the user profile settings then logging them on again?
  • martes, 24 de enero de 2012 6:37
     
     
    Hi Guys, has anyone managed to find a solution to this issue i am having the same problem as well, when i change the file to ppt it works fine but surely i can't change all my pptx files to ppt, please assist
  • miércoles, 15 de febrero de 2012 17:09
     
     

    Hi All, unfortunately I've not got a fix but I've been able to generate the problem pretty much at will so at least that can aid in hopefully fixing the issue. If I open the pptx file and start continously saving it and then ask a colleague to keep tryiong to open the file at the same time eventually it should break and you get the read only error. A number of users here have had the issue, but only on heavily shared documents where someone is likely to saving while someone else is opening the file. I can generate fault with ppt and pptx files so don't think that's the fix.

    It seems to be related to Windows 7 that we recently upgraded to - we use Office 2007 btw. Our Servers are Server 2008 R2 but i can also generate the fault on Windows Server 2003 and even shared a file off a Windows 7 machine and still got the fault so I think it's the client rather than the shared drive.

    I'm going to continue to google for a fix and then log a call with Microsoft if I can't get a fix. The problem happens when we're working on the most important documents so i'm not too popular at the moment. 

      

       

  • martes, 21 de febrero de 2012 7:35
     
     
    Hi Guys, Did anybody got some solution on this !!!
  • martes, 06 de marzo de 2012 19:24
     
     

    This is happening to us as well, it is sooooo annoying. Could Microsoft propose some sort of solution to this as it's been almost a year already and still no fix!!?

    The problem is really sporadic and I've got Windows 7 and PPT 10 as well.

  • viernes, 09 de marzo de 2012 19:05
     
     

    This is also happening at our company. In line with the others we have had users log in and out, the error is even happening with users with Admin rights. 

    We're using Office 2010 on Windows 7 PCs and Novell servers.


    • Editado Vince SW viernes, 09 de marzo de 2012 19:06
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  • martes, 13 de marzo de 2012 14:27
     
     Respuesta propuesta

    OK. This solution came from Novell, so perhaps it does not apply to all of you but here goes. 

    In Windows Explorer, turn off the Details pane.  To do this, use the following steps:

    1) Open Windows Explorer
    2) Select Organize | Layout and un-check the Details pane option 

    http://www.novell.com/support/php/search.do?cmd=displayKC&docType=kc&externalId=7007172&sliceId=1&docTypeID=DT_TID_1_1&dialogID=312980220&stateId=0%200%20312978335

    This worked in our environment. I have no idea why this would cause this problem but the solution worked.

    Hope this helps. 


    Vince




    • Propuesto como respuesta Vince SW martes, 13 de marzo de 2012 14:27
    • Editado Vince SW martes, 13 de marzo de 2012 14:28
    • Editado Vince SW martes, 13 de marzo de 2012 14:29 Edited supporting link
    • Editado Vince SW martes, 13 de marzo de 2012 14:32
    •  
  • viernes, 20 de abril de 2012 6:48
     
     

    I can't remember which forum I read this from, so I can't give the credit.

    This lousy solution worked for me:

    1. Delete all files from the C:\Windows\temp folder

    2. Reboot

    I don't know what the effect of clearing the temp folder was. The reboot may have been sufficient, as I rarely ever restart my computer.

    Not elegant, but at least my files are no longer read-only.

    Hope this helps;

    drW

  • martes, 01 de mayo de 2012 13:29
     
     

    Hi,

      this may or may not be the problem, but I am working with a 2007 PPTX file that has many links with in embedded charts and objects and a macro (in another file) that opens these objects and charts to update them.

    I have windows XP Pro and Office 2007, I have created the files.

    My co-workers have Win7 and Office 2010.  We they attempt to run the update macros on the PPTX files they get the Read-Only file message when trying to save, but not all of them have this problem.

    The Solution:  The ones with PowerPivot installed and turned on were having the read-only problem and once PowerPivot was either uninstalled or turned off, the read-only problem stopped.

  • miércoles, 09 de mayo de 2012 14:24
     
     

    I tried this and it worked instantly.  Selecting Organize/Layout>  and de-selecting the Details Pane allowed PPT to open files on my local drive that had previously opened as [Read Only].  If you go back to displaying the Details Pane, the files go back to opening as Read Only.

    I had had the same behavior with Word 2010, but on an intermittant basis, and closing the Word doc and then re-opening usually fixed the problem.

    Because I applied the above fix to all of my folders, I expect that this will also resolve problem with Word.

    Thanks very much for the posting.

    Todd

  • jueves, 24 de mayo de 2012 19:54
     
     

    I am trying "View SW's" work around from above to see if it works and resolves my reported issue to my company's service desk.

    We have been running Win 7 Enterprise Edition for nearly 18 months and this reported issue just began about 3-4 weeks ago. My administrative secretary opens her power point presentation several times daily, works in it a while, then saves it from time to time.           Then all of a sudden on a random basis the file will return the error it is read only? Hope this fixes the issue.

    She is the only person which ever opens this file as it is on her local drive located in her My Documents folder. She has full rights on every folder that she would save / open files to / from... hopefully this corrects the reported issue.

    Thanks View SW for the posting above.

    Doug

  • lunes, 16 de julio de 2012 8:01
     
     

    Hello People,

    Was this issue solved, since i cant find a solution online. It looks like the problem is from Office 2010 Professional. With mine which is 2010 Stardard never did it. Can anyone help?

    Thanks

    Ruben


    • Editado RubenDHili lunes, 16 de julio de 2012 8:01
    • Propuesto como respuesta GoddyGirlNZ miércoles, 05 de septiembre de 2012 0:11
    • Votado como útil GoddyGirlNZ miércoles, 05 de septiembre de 2012 0:11
    •  
  • miércoles, 05 de septiembre de 2012 0:13
     
     
    We have had the same thing with some of our users, however, saving it down to Powerpoint 97-2003 presentation has proved to be a workaround.  Seems to me that it is only happening on 'rehashed' presentations (i.e., getting an old preso, changing it and saving it as a new one).  Seems it gets too much 'rubbish' in the background.   If they start a new preso using our company template, there are no problems. 
  • martes, 18 de septiembre de 2012 15:41
     
     

    I see the same issue with ppt 2007 on Windows 7 as well. The solution proposed by 'Vince SW' worked for me:

    In Windows Explorer, turn off the Details pane.  To do this, use the following steps:

    1) Open Windows Explorer
    2) Select Organize | Layout and un-check the Details pane option 

  • jueves, 18 de octubre de 2012 20:07
     
     

    I have run into the same issue while trying to revamp old powerpoint documents. I am using Windows Vista with Office 2007.

    Solution:

    This seems to be working for now. Save the document as a 2003 or below. Then re-open it and save it again as a 2007 document. This will save over the old document with the same data and seems to clear the problem.

  • lunes, 29 de octubre de 2012 10:16
     
     

    Do we have any news about this issue?

    Do we have any response from Microsoft?

    The problem occurred to the CFO of my company when he started editing an old Powerpoint presentation in Powerpoint 2010 and Windows 7. The solution with the deactivation of Details pane didn't work. The saving of the file to a local drive didn't also work.

    The save as in ppt 2003 and then again in pptx gives a list of messages about charts with data cells outside the old excel row and column limits, also about shapes and text that cannot be edited, also grouped shapes, smartart graphics,animations etc.

    As you understand it is difficult to check a file of 70 slides that contain a huge number of various objects.

    So, is there something new?

    Thank a lot

  • jueves, 08 de noviembre de 2012 21:10
     
     

    This is becoming very frustrating for all users. You double click a PowerPoint file and it 'randomly' opens as 'read only'.

    I have tried various things from the obvious (no none of the files are actually marked as read only), to less obvious, disabling antivirus and firewall.

    The network share is on a non windows file server, but in XP we do not have the same problem, all users can double-click a file and it opens normally. The same file when double clicked in 7 opens as read only.  But this is not suitable for most users as they simply want to double click a file and start working on it. Many are frustrated at having to save a worked on file as 'another copy'. This creates multiple versions of the same files all over the network.

    The same file can be copied to a local drive and opens up fine, it's just on a network share.

    Same problem applies on a Win2003 network share as it does a non windows network share.

    Any ideas?



    • Editado Jwallndc jueves, 08 de noviembre de 2012 21:11
    • Editado Jwallndc jueves, 08 de noviembre de 2012 21:12
    •  
  • martes, 13 de noviembre de 2012 16:05
     
     

    We are having the same issue. Users work in a pptx saved to C: drive, some have linked excel files, some do not. Users works for period of time then when saving returns read only error. I have been able to save as ppt but when converting the ppt to pptx i get the same error again. I tried SW's fix but did not work for us. 


  • jueves, 10 de enero de 2013 16:39
     
     
    Vince SW solution worked for me. Thanks
    • Editado Loida jueves, 10 de enero de 2013 16:39
    •