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Deploying Dynamics GP 2010, SCE package issues with Application Error Reporting 11.0

Proposed Answer Deploying Dynamics GP 2010, SCE package issues with Application Error Reporting 11.0

  • miércoles, 21 de septiembre de 2011 20:38
     
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    I am making a package in SCE 2010 to deploy Microsoft Dynamics GP 2010 to our clients on Windows 7 machines. I have created a package using the main EXE that came with the installation media and not I am on to deploying it into a package. The issue is that the installation of the setup.exe, which should be silent, finds that prerequisites are missing and then proceeds to ask the user if it is okay to install them. I don't want that in the package so I have created a batch file to install all of the prerequisites and then go to the setup.exe.

    The issue arises when I have it install Microsoft Application Error Reporting using the dw20shared.msi. The installation fails and the batch file continues. I have logged this install and get this error:

    MSI (s) (CC:0C) [14:00:14:774]: Doing action: CADwDoSharedRefCountAdd
MSI (s) (CC:0C) [14:00:14:774]: Note: 1: 2205 2:  3: ActionText 
Action start 14:00:14: CADwDoSharedRefCountAdd.
MSI (s) (CC:0C) [14:00:14:776]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'CADwDoSharedRefCountAdd' 
MSI (s) (CC:B0) [14:00:14:779]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI72DE.tmp, Entrypoint: DwDoSharedRefCountAdd
CustomAction CADwDoSharedRefCountAdd returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:00:14: CADwDoSharedRefCountAdd. Return value 3.

    It appears that a custom action from within dw20shared.msi is being called and something doesn't like it. It doesn't appear to be anything permissions related because I have full control admin rights over everything.

    I have tried installing dw20shared.msi with the 'msiexec /i dw20sharedamd.msi AppGUID={F5459EB2-A662-4EB3-AD94-E771DC2F542A} /Qb' parameters with still no avail.

    It really confuses me when I successfully install Dynamics GP 2010 on a system regularly without silent parameters, Application Error Reporting does not show up in Add/Remove Programs. It seems to have a GUID in the registry that I should be able to use to uninstall it, but I am unable to do this. Basically once I manually install Dynamics GP 2010 on a machine it's useless for testing packages because I can't get Application Error Reporting off of it. This is an issue because once its on the system(unremovably) the silent install goes through with no problems.

    Long story short: I need to be able to manually install Microsoft Application Error Reporting 11.0 so that it works with Microsoft Dynamics GP 2010... in 2.5 days.

    Thanks for any help in advance.

     

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  • viernes, 23 de septiembre de 2011 11:25
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    Hello,

    The error code 1603 is a common message for exception and it just means "Fatal error during installation".

    Please check if the following article can help:

    Creating a GP 2010 installation package
    http://www.andynifong.com/blog/2010/6/29/creating-a-gp-2010-installation-package.html

    Silent Installation for Dynamics GP
    http://mohdaoud.blogspot.com/2008/12/silent-installation-for-dynamics-gp.html

    Thanks,

    Yog Li -- Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
     
  • viernes, 23 de septiembre de 2011 13:04
     
     
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    The first link I have already done as i described above. The second link is outdated for GP 2010 and doesnt work with a created installation package.
     
  • martes, 31 de enero de 2012 15:00
     
     
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    My biggest issue is that once you create the installation package, it still will not install silently.  Running the 'setup.exe', with any combination of silent switches always results in a 'passive' installation and at the end leaves me with a box saying 'The installation is complete' requiring me to click on 'Exit'.  (i've tried all the usual:  /s, /q, /s /v/qn, /s /v"/quiet /norestart" and nothing seems to make it completely silent)

    Is there any way to deploy this truly silently?  I don't want to have to manually install this on every computer in our Accounting department.

     
  • jueves, 21 de febrero de 2013 9:46
     
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    I think the problem will be the APPGUIDs for the Dr Watson component installs. GP 2010 uses Dexterity 11, so the GUIDs below only work for GP 2010. The Guids are different for earlier versions of Dexterity.

    Dr Watson is installed to run against the dexterity components . You do have to create the installation package from the option on the DVD splash screen, which I see you've done.

    For x64, the command will then be:

    msiexec /i Watson\dw20sharedamd64.msi AppGUID={F5459EB2-A662-4EB3-AD94-E771DC2F542A} /Qb      (or Qn for silent install)

    For x86, the command will be:

    msiexec.exe /i Watson\dw20shared.msi APPGUID={74C84D32-0BFE-4DF1-A59A-49EEECE4043B} /Qb       (or /Qn for silent install)

    Neil Rawlinson

    • Propuesto como respuesta NeilRawlinson jueves, 21 de febrero de 2013 15:44
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