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RespondidaCan't access a machine on LAN when it is in sleep mode

  • miércoles, 25 de noviembre de 2009 16:06SBoat Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    I have a Win7 desktop, one Win7 laptop and one XP laptop.  All are on one workgroup and have file sharing between them.  When the desktop goes to sleep, I cannot access it from the laptops - I can't even see it.  From the Win 7 laptop I go to Network Sharing and access the LAN.  I can see my printer and network share drive but not the desktop.  I used to be able to see and access it when it was Vista.  Now I have to go wake it up and then I can access it.

    I have wake on LAN set on in BIOS.  Any help on settings would be appreciated.

Respuestas

  • viernes, 27 de noviembre de 2009 4:49Ajay Berry Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respondida
    Yeah! I have tested the setting on HP Laptop and Dell Desktop. It seems that windows 7 despite having the settings configured, shuts down the LAN adapter. The result is the same on both the laptop and desktop, that is it does not wake when trying to browse network shares etc. In my test, laptop is using Realtek adapter and the desktop is using Intel adapter.

    Clearly, it seems for now a windows 7 issue rather than a network adapter issue.



    Ok! I take my above comment back. I now have both my laptop and desktop waking up from sleep mode when accessed over the network. It seems the settings that I had mentioned earlier are the only ones you need, provided you have your Remote Wake Up or Wake on LAN Access set in the BIOS (which you have).

    The only thing that I did was to uncheck the seeting, Only allow a magic packet to wake the computer. Left the other two checked, that is, Allow the computer to turn off this device and Allow this device to wake this computer.

    works for me on Dell and HP.W

    • Marcado como respuestaSBoat viernes, 27 de noviembre de 2009 20:59
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  • jueves, 26 de noviembre de 2009 23:35Ajay Berry Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respuesta propuesta

    i think that by default in windows 7 the power management options are such where the LAN adapter is turned off when the machine goes to sleep mode. to change these setting you can go to the device manger on your desktop and double cllick on the network adapter in question OR you can right click on it and select properties. Then on the properties screen go to Power Management tab and unselect Allow the computer to turn off this device and allow this device to wake computer.

    • Propuesto como respuestacdobbs sábado, 28 de noviembre de 2009 20:08
    •  
  • viernes, 27 de noviembre de 2009 0:55SBoat Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Thanks but these were already set.
  • viernes, 27 de noviembre de 2009 2:15Ajay Berry Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Yeah! I have tested the setting on HP Laptop and Dell Desktop. It seems that windows 7 despite having the settings configured, shuts down the LAN adapter. The result is the same on both the laptop and desktop, that is it does not wake when trying to browse network shares etc. In my test, laptop is using Realtek adapter and the desktop is using Intel adapter.

    Clearly, it seems for now a windows 7 issue rather than a network adapter issue.


  • viernes, 27 de noviembre de 2009 4:49Ajay Berry Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respondida
    Yeah! I have tested the setting on HP Laptop and Dell Desktop. It seems that windows 7 despite having the settings configured, shuts down the LAN adapter. The result is the same on both the laptop and desktop, that is it does not wake when trying to browse network shares etc. In my test, laptop is using Realtek adapter and the desktop is using Intel adapter.

    Clearly, it seems for now a windows 7 issue rather than a network adapter issue.



    Ok! I take my above comment back. I now have both my laptop and desktop waking up from sleep mode when accessed over the network. It seems the settings that I had mentioned earlier are the only ones you need, provided you have your Remote Wake Up or Wake on LAN Access set in the BIOS (which you have).

    The only thing that I did was to uncheck the seeting, Only allow a magic packet to wake the computer. Left the other two checked, that is, Allow the computer to turn off this device and Allow this device to wake this computer.

    works for me on Dell and HP.W

    • Marcado como respuestaSBoat viernes, 27 de noviembre de 2009 20:59
    •  
  • viernes, 27 de noviembre de 2009 9:02Arthur XieMSFT, ModeradorMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    You need to verify the configuration in BIOS. For your reference:

    Network Connectivity - Remote wake-up basics 

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    You may refer your motherboard instruction for detail steps.

    Additionally please check the option “Allow this device to wake the computer” in Device Manager. It is also in the “Power Management” tab.


    Arthur Xie - MSFT
  • viernes, 27 de noviembre de 2009 19:36SBoat Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Thanks AJay and Arther.  It now works after I did Ajay's tip and unchecked the "Only allow a magic packet to wake the computer" setting.  I appreciate the help.  I guess I'll research to find out what a magic packet is.

    Thanks again.
  • sábado, 28 de noviembre de 2009 0:54Jack,MVPMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Hi

    WOL using Magic Packet is a special way to start a computer that is Totally Off from Remote.

    Computer that is a sleep, electronic wise it is still On, so the Magic Packet is not doing any thing.

    More here, http://www.ezlan.net/WOL.html

    And this, http://www.ezlan.net/standby.html
  • viernes, 15 de enero de 2010 17:04Popper231 Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Ok! I take my above comment back. I now have both my laptop and desktop waking up from sleep mode when accessed over the network. It seems the settings that I had mentioned earlier are the only ones you need, provided you have your Remote Wake Up or Wake on LAN Access set in the BIOS (which you have).

    The only thing that I did was to uncheck the seeting, Only allow a magic packet to wake the computer. Left the other two checked, that is, Allow the computer to turn off this device and Allow this device to wake this computer.

    works for me on Dell and HP.W


    Ajay, I set all these settings, but still unable to wake up a sleeping computer.  I'm on enterprise domain, using remote desktop connection and the destination computer's IP address.  I'm unable to RDC to the sleeping computer. 

    is there something else I'm missing?  the sleeping computer is a Dell E4300 with intel 82567LM gigabit, and the computer i'm using to RDC in is a Dell GX620