Respondida Blue Screen 3 times today please help

  • sábado, 18 de febrero de 2012 1:46
     
     
    I've been getting the blue screen quite often lately. Please, sombody help me fix this. I would post the minidump file, but for some reason, when I try to open it, it responds with "acess is denied". I'm on the admin account so I don't understand this. Please help

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  • sábado, 18 de febrero de 2012 2:44
     
     

    upload c:\windows\minidump\*.* to skydrive and make its open to the public and post the link here


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  • lunes, 20 de febrero de 2012 9:25
     
     

    Hi,
     
    Please run "sfc /scannow"(without quotes) command first, then perform a clean boot and check it again.
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
    Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.


    Here is the tool for you to view your *.dmp files.

    Debugging Tools for Windows 32-bit Version:
    http://msdn.microsoft.com/en-us/windows/hardware/gg463016

     
    If the issue persists, please try to run your OS with one RAM.
     
    In addition, could you provide more information and upload your *.dmp files? I am very glad to help you.


  • lunes, 20 de febrero de 2012 13:34
     
     

    To upload the minidump file, first copy it to your Desktop and upload it from there.

  • lunes, 20 de febrero de 2012 21:54
     
     Respondida

    Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    If you want to debug dump files by yourself, refer to that: http://support.microsoft.com/kb/315263

    You can also contact Microsoft CSS for assistance.



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  • lunes, 27 de febrero de 2012 18:57
     
     
    Hi,

    Please provide more information on the bug codes that you are receiving. If you want to analyze the errors yourself, please consult the second link below.