Microsoft Online Backup Service - I could not install
-
lunes, 16 de abril de 2012 14:18
Hi,
I have installed Windows Server 8 beta in my VirtualMachine... The server is working fine...but when i want to install "Microsoft Online Backup Service" i cant get through the prereq check...
The problem with "windows live id client authentication"...I could not install this service...It tells, "Microsoft Online Services Sign-in Assistant (msoidsvc) failed to start"...
Navarajan
Todas las respuestas
-
martes, 17 de abril de 2012 11:20Moderador
Hi Navarajan,
Thanks for posting here.
So could we try to manually start it up form service.MSC console ?And did we pass the prerequisites checking during the wizard ?
Troubleshoot Microsoft Online Backup Service
http://technet.microsoft.com/en-us/library/hh831407.aspxThanks.
Tiger Li
Tiger Li
TechNet Community Support
-
martes, 17 de abril de 2012 16:05
Greetings,
I was able to install the online backup service. It connected to the service, however, the backup ran continiously and I had to manually shut it down.
Rufus Roper
Rufus Roper
-
miércoles, 18 de abril de 2012 10:21
Tiger Li,
I could not pass the third step in PreReq check... i got the error msg lik "the current use doesnt hav permission like tat"...but i run it using domain administrator acc only...Then i skipped the preReq check and installed the OBS...now i couldn't configure the server... i am getting "OBS encountered an internal error...please wait for some minutes and try the operation again"....
Navarajan
-
jueves, 19 de abril de 2012 10:31
Hi Navarajan,
What operation were you running when you actually saw the "..internal error.." message? We will need errorlogs to troubleshoot the issue. Can you please errorlogs from following location: <Product Install Dir>\Microsoft Online Backup Service Agent\Temp\CBEngineCurr.errlog?
Regarding failure of msoidsvc service to start, can you please look up the event viewer and share details of failure? Installation errorlogs can bbe found at: <systemvolume>\Windows\Temp\CBP*.errorlog.
thanks,
hitesh
Thanks, Hitesh “This posting is provided "AS IS" with no warranties, and confers no rights.”
-
jueves, 19 de abril de 2012 10:33
Hi Rufus,
How long did the backup run before you cancelled the job? How large is the dataset that you protected? Initial replication could take some depending on data size, bandwidth available etc. But future backups should be much faster since only changed data will be replicated.
thanks,
hitesh
Thanks, Hitesh “This posting is provided "AS IS" with no warranties, and confers no rights.”
- Propuesto como respuesta Rufus Roper sábado, 21 de abril de 2012 4:33
-
jueves, 19 de abril de 2012 12:11
Hi Hitesh,
When i am trying to register the Server i got the internal error message!!!...
check out the log files here:
https://skydrive.live.com/redir.aspx?cid=731e7c09906436ea&resid=731E7C09906436EA!134&parid=root
Navarajan
-
jueves, 19 de abril de 2012 14:35
hi Navaranjan,
OBS has dependency on the "Windows Live ID Sign-in Assistant ". From logs we see that the OBS installer was not able to install Live Id assistant. You mentioned you 'skipped' the preReq check and installed the OBS agent. How were you able to achieve that?
For now, you can try the following:
1)Check if you have the "Windows Live ID Sign-in Assistant" or "Windows Live ID client Runtime"installed on your machine. If so please start the service "msoidsvc".
2)Else, Please install "msoidcli_64bit.msi" from http://www.microsoft.com/download/en/details.aspx?id=28177 and start the msoidsvc service.
Once the service starts, try registering with your org live Id.
- Marcado como respuesta Navarajan A martes, 24 de abril de 2012 12:26
-
sábado, 21 de abril de 2012 4:33
It ran for appox 14 hours (overnight) before I cancelled it. SInce then, I have reinstalled Windows Server 8. Reinstall online backup. I ran the backup again backingup only 15GB of data. Once the backup ran for appoximately 4 hours, with the progress meter showing over 750gb of data being processed. I knew that something was wron and I cancelled it again.
Rufus
Rufus Roper
-
sábado, 21 de abril de 2012 4:35
I replied to you post however, it showed up in another section of the thread.
Rufus
Rufus Roper
-
martes, 24 de abril de 2012 11:09
Hi Rufus,
In the Beta version, users of Online Backup have an upper cap of 10GB data that they can protect. Can you please try backing up folders/files with size < 10GB?
In case backups continue to fail, please share the errorlogs from following location: <Product Install Dir>\Microsoft Online Backup Service Agent\Temp\CBEngineCurr.errlog.
Thanks, Hitesh “This posting is provided "AS IS" with no warranties, and confers no rights.”
-
martes, 24 de abril de 2012 12:26
Hi AnuGeetha,
After installing the msoidcli_64bit.msi it works fine...Thank You!!!
Navarajan
-
sábado, 28 de abril de 2012 5:24
Hi Hitesh / Rufus,
I have a similar problem. I configured a tiny backup, approx. 15 MB. (just my Downloads folder)
I kicked off the backup and it had reached 100MB transferred with no sign of stopping. I wasn't keen to leave it running all night.
Can anyone explain a reason for this behaviour?
Thanks...
-
miércoles, 02 de mayo de 2012 2:07We need to have a closer look at the issue that you are facing. Inorder to analyze further, can you please rerun the backup and share the error logs with us from: <Product Install Dir>\Microsoft Online Backup Service Agent\Temp\CBEngineCurr.errlog?
Thanks, Hitesh “This posting is provided "AS IS" with no warranties, and confers no rights.”
.png)
