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RespondidaHyper V Mouse Cursor is Dot

  • lunes, 14 de abril de 2008 22:46young Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Hyper-V RC0 installed on host AND guest.

     

    x64 2008 Host

    x64 2008 Guest

     

    The mouse cursor is always the dot that usually represents an uncaptured mouse.  The mouse is properly captured and integrated, though.  That is, I have all of the features of integrated mouse, except the cursor is not right.

     

    Ideas?

     

     

Respuestas

Todas las respuestas

  • lunes, 14 de abril de 2008 23:15Christopher Eck [MSFT] Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    I'm guessing you don't have the ICs properly installed in your VM.  For 2k8 VMs running against Hyper-V RC0, you need to install the RC0 QFE in the VM.

     

    Verify you've done that and see a "VMBus HID Miniport" device in your device tree.

     

    Thanks,
    Chris

  • lunes, 14 de abril de 2008 23:29young Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

     

    Double checked that and "Microsoft VMBus HID Miniport" is installed under "Human Interface Devices" and is reported as working properly.  The RC0 hotfix was installed. All aspects of mouse integration work properly, just the cursor is incorrect.

     

    One thing I failed to mention:  This is something that happened a few days after the VM guest OS was installed.  It worked correctly for some time.

     

  • martes, 15 de abril de 2008 0:06Mike Sterling [MSFT]MSFT, PropietarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    In that time between the time that you installed the guest and when the cursor disappeared, did any security updates get pushed to the system via WU?

  • martes, 15 de abril de 2008 3:30young Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Yes, all availible updates for windows 2008 x64 have been installed.  If you need a complete list of those let me know.

  • jueves, 17 de abril de 2008 2:02Mike Sterling [MSFT]MSFT, PropietarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respondida

    Were some of the updates applied between the time that you applied KB949219 to the VM and the time that the mouse cursor disappeared?

  • sábado, 03 de mayo de 2008 5:42Jeroen Landheer Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Hello Mike.

     

    I've got the same issue here, and I found out that one (or a combination) of these updates is to blame:

    KB941693, KB949189, KB890830, KB948590, KB946609, KB948881, KB947864

     

    Hope this helps,

     

     

    Jeroen.

  • martes, 03 de junio de 2008 11:45Jeroen Landheer Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respuesta propuesta
    Apparently this problem is solved in Hyper-V RC1.
  • lunes, 09 de junio de 2008 12:55Ed Siri Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Not in our case.  We are running RC1 and our cursors in all guest OSes are currently a dot/square.

    We have multiple guest OSes running on our host.  The cursor problem occurred at different times.  At first the cursor was stuck to what was currently active.  Rebooting the guest OS changed the cursor to a dot.  Rebooting the server seems to resolve the issue but only temporarily.
  • jueves, 10 de julio de 2008 9:21djburny Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Hi altogether,

    I' got the same problem, too: After re-booting the host machine (W2K8E x64), the mouse cursor of the guest machine (WXPProSP3 x32) gets back from a dot to a normal arrow... and... after a while - i don't know the real circumstances - it falls back to a dot.
    And the dot cursor is sometimes really hard to find on the guest desktop!!!
    Thaught this issue would disappear with KB95050... but... nothing happened...

    Any new ideas ???

    DJB


  • jueves, 24 de julio de 2008 19:09Jinyue Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    I'm having exactly the same mouse cursor problem of the guest machine (Win2K3SP2). Initially the mouse cursor was a dot but then later it turned to hourglass.
    I'm running the latest hyper-v (Windows6.0-KB950050) on Win2K8E. A reboot of the host machine will fix the cursor problem but it will come back sooner or later.

    JL
  • sábado, 02 de agosto de 2008 15:43RJMiller123 Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Likewise...

        RJ
  • viernes, 12 de septiembre de 2008 14:48Brian Bilbro Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    I have the same problem.

    And it just appears the cursor gets "stuck" in some state.   Sometimes, it the dot.   Other times, it's a circle shape.

    Anybody solve this?
  • miércoles, 08 de octubre de 2008 14:54DeChrist Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Ditto:
    - After a restart of the Guest OS, all is fine
    - After a "period of time" (usually under 2 hours) of active interactive usage of the guest, the bug occurs
    => cursor turns into "whatever" cursor is active at the time: a frozen animated cursor, a "up down arrows" cursor, a "dot" cursor, ...

    My configuration:
    - Running HyperV "Release" version with Host OS "fully patched".
    - Guest OS in my case is XP-SP2 (not fully patched...).

    HINTs:
     1) I *have* switched (via Control Panel, Mouse, Pointers) the cursor scheme to a different from the default (in the Guest).
     2) Changing the scheme *after* the bug occurs has no effect whatsoever...



    Christian De.
  • miércoles, 08 de octubre de 2008 15:22Stephen Edgar Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    How many CPU's do you have assigned to the XP SP2 VM?

    I had this issue with RC1 of Hyper-V using Multiple CPU's on an XP SP2 VM and I have not seen it since as long as I follow the "Supported OS" list & CPU configurations as I could never quite 'nail down' the exact cause, I have not seen it for months now.

    Cheers, Stephen Edgar
  • miércoles, 08 de octubre de 2008 16:19Brian Bilbro Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Stephen Edgar said:

    How many CPU's do you have assigned to the XP SP2 VM?

    I had this issue with RC1 of Hyper-V using Multiple CPU's on an XP SP2 VM and I have not seen it since as long as I follow the "Supported OS" list & CPU configurations as I could never quite 'nail down' the exact cause, I have not seen it for months now.


    Cheers, Stephen Edgar



    I'm running a supported guest os (Windows Vista Ultimate x64 Edition with Service Pack 1) and get the mouse cursor stuck issue.
  • jueves, 09 de octubre de 2008 5:15Stephen Edgar Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Brian Bilbro said:

    I'm running a supported guest os (Windows Vista Ultimate x64 Edition with Service Pack 1) and get the mouse cursor stuck issue.

    Have you tried re-installing the "Integration Components" to see if something has gone weird with the mouse driver?


    Cheers, Stephen Edgar
  • jueves, 16 de octubre de 2008 9:01zjhkim Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Still no solution?



    I have Windows Server 2008 std 64bit as a host, then 2 X Windows Server 2008 std 64bit, both as guests.

    Having the same issue in both of the guest machines.

    All updates have been applied, 1CPU each, 2GB memory each, one of the guest machines has desktop experience feature installed. Two other machines do not.

    Oh... I am having the same issue with the new machine that I've just created 5 mins ago. Windows Server is being installed on that machine and the mouse pointer is "dot"

    I'm using the release version and all fully patched.

    This is really an annoying issue. Please help.







    • Editadozjhkim jueves, 16 de octubre de 2008 9:03
    •  
  • viernes, 05 de diciembre de 2008 15:18Kfoutts Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
     I have the same issue.   Any solution?
  • domingo, 28 de diciembre de 2008 5:22iicroyal Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Same here.  I wasn't really doing anything, no updates have been applied since earlier today, and all of a sudden the mouse cursor appears as a dot.  Rebooting doesn't help.
  • viernes, 20 de febrero de 2009 14:43jacnoc Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Has there been any new information on this problem?   I am also seeing this and it is very frustrating.   The issue seems to come and go, with no clear-cut delineation for when it happens.

    I am running a Win2008 32-bit Standard guest on a 2008 64-bit Core host.
  • viernes, 27 de febrero de 2009 13:41AgentZer0 Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    We've got the same thing...sometimes it's a small square (no rendering, just the marker) and sometimes it's a random cursor- vertical resize, etc.

    2008 Standard x64 Core RTM

    Any updates??

  • miércoles, 04 de marzo de 2009 16:23Russ M Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    We are experiencing the same problem here.  It is happening with guests with all different OSs.  Win XP x86, Server 2003 R2 x86, and Server 2008 x86.
  • viernes, 06 de marzo de 2009 0:32Ttwister Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Same here.  Two of the VMs the curser is a dot (Server 08 and Server 03) and one is an hourglass (WinXP).   

    I've reinstall the integration components and rebooted, makes no difference?

  • viernes, 06 de marzo de 2009 9:38Kent Nordström Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     Respuesta propuesta
    I uninstalled the "Microsoft Virtual Machine Bus Input Device Miniport", restarted and ... the dot was back to an arrow :-)
    KONAB
  • viernes, 06 de marzo de 2009 22:01François L. Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Oh Kent !
    Please let us know if it lasted and if you had other problem after uninstaling MVMBIDM
  • sábado, 07 de marzo de 2009 9:47Kent Nordström Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    I got the same error on one of my virtual Vista machines.
    Did the same uninstall and "restart" :-( No luck.

    Did a new uninstall.. but this time Shut Down on machine... StartUp :-) Arrow was back.

    The W2k8 i did this on is still showing a nice arrow pointer.

    I see this as a workaround but someone at MS should really tell us WHY this is happening and present a working long term solution.


    KONAB
  • sábado, 07 de marzo de 2009 15:11François L. Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Ok then i'll try it soon and let people know if it's working for me too...
    THX, i've been looking for a fix since a long time.
  • viernes, 02 de octubre de 2009 11:25Gadoffe Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     
    Hi all,

    try the following. In the VM go to the mouse-options, activate "mouse trace" and make the trace as short as possible.
    Not nice, but it works ;-)

    Gadoffe
  • viernes, 09 de octubre de 2009 11:08Sods Medallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuarioMedallas del usuario
     

    Here’s another workaround:

    I'm having the same problem using Windows 2008 Server and Windows XP Pro. My workaround is to forget about connecting from Hyper-V Manager and use remote desktop instead. I have been working like this for two days now and so far remote desktop doesn't have this problem.