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E2010-O2010 Sync error when emptying deleted items folder

    Dotaz

  • We are running a new server with E2010 (2008R2) on Hyper-V. We are migrating from E2007 in a single server Exchange environment. Everything went perfectly over the weekend, but we are now seeing some nagging minor issues. All user mailboxes moved fine and the mail moves in and out as it should.

    When a user deletes mail in Outlook 2010, they end up in the deleted folder. When the user empties the deleted folder, seconds later Outlook throws a sync error in the "Sync Issues" folder..... "synchronization of some deleted items failed (0-130). Usually happens when there are multiple e-mails in the deleted folder. The mail does get deleted and so far doesn't seem to create any other problems. Happens to all users.

    O2010 ran perfectly with E2007 . . no such issues. We have done clean installs, deleted profiles, etc., etc. The issue seems to go away if we don't use the cached mode in Outlook. Mailboxes are between 1GIG and 1.25GIG in size.

    Anybody have an idea where to start looking?

    Thanks.

    Charlie


    charlie0
    26. dubna 2010 20:31

Všechny reakce

  • I've seen this problem before....had a client in New Jersey who had this problem.  Still haven't found a resolution to it yet....
    27. dubna 2010 19:03
  • This guy in Jersey, I think i have spoken with him once or twice. I can't believe he would have a problem though..... If it's the same person, he has this resource who pretty much knows more about Microsft than Bill Gates. This dudes nickname is "Yoda"......

    I'll let you know if I find anyting good.....


    charlie0
    • Navržen jako odpověď Joseph__Moody 15. srpna 2013 13:15
    • Zrušeno navržení jako odpověď Joseph__Moody 15. srpna 2013 13:15
    27. dubna 2010 19:10
  • We're currently testing Outlook 2010 / Exchange 2010 and have been seeing this problem too, in exactly the same way you describe. It only seems to occur with that specific combination - deleted items do seem to be processed correctly, but the message is a persistent nuisance and if it's a bug (it certainly appears to be) it deserves to be fixed as soon as possible.

    If anyone has any further information or a fix, I'd be very grateful for details!

    There's also another Sync Issues problem we've been seeing with Outlook 2010 / Exchange 2010, but frustratingly I don't have the details or error code with me. It seems to occur on wirelessly-connected machines when Outlook 2010 is running and they resume from sleep, and describes the Exchange server as not being available, even though it is. I presume it has something to do with Outlook trying to sync with the server before the computer's wireless network connection is fully re-established.

    28. dubna 2010 22:54
  • Wow... we are also seeing a similar issue when a machine resumes from sleep (with Outlook running before sleep) it doesn't pick up mail correctly and sometimes not all (Exchange and POP). Sleep was never an issue with E2007. These machines are on the LAN. Resarting O2010 brings everything back to normal.
    charlie0
    1. května 2010 1:38
  • Hi Charlie -

    I don't think we've had mail not being picked up, thankfully! Here's the Sync Issues message that appears for our sleep problem:

    19:51:04 Synchronizer Version 14.0.4760
    19:51:04 Synchronizing Mailbox '<mailbox> '
    19:51:04 Synchronizing local changes in folder 'Deleted Items'
    19:51:04 Uploading to server '<server> '
    19:51:04 Synchronization of some deletions failed.
    19:51:04          [80040115-514-80040115-130]
    19:51:04          Network problems are preventing connection to Microsoft Exchange.
    19:51:04          Microsoft Exchange Information Store
    19:51:04          For more information on this failure, click the URL below:
    19:51:04          http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040115-514-80040115-130
    19:51:04        3 item(s) deleted in online folder
    19:51:04 Done

    We've now found another new problem! Recovered deleted items sometimes seem to vanish without actually being recovered - can't see a pattern behind when it happens either.

    1. května 2010 8:49
  • Thanks!

    I think we are mixing problems. The first problem is with the error which is thrown when the deleted folder in O2010 is emptied and the OST is then sync'd to the E2010 server. I get the same error as you. I have been unable to resolve. It also seems to be intermittent.

    The second issue is with O2010 and client computers going to sleep with Outlook open. When the computer awakes some of the accounts don't seem to have all the mail they should right away. Very easy just to restart Outlook. This may be a normal byproduct of a sleeping computer and always having Outlook open. It may also just be the POP accounts that are confused. I haven't spent a bunch of time on it.

    I wonder if anyone else is seeing the first problem.

    Charlie


    charlie0
    2. května 2010 16:37
  • I've only seen this with a single user so far, but the symptom is the same:

     

    12:56:22 Synchronizer Version 14.0.4760
    12:56:22 Synchronizing Mailbox 'Joe Bloggs'

    12:56:22 Synchronizing local changes in folder 'Sent Items'
    12:56:22 Uploading to server 'exchange.mycompany.internal'

    12:56:22 Synchronization of some deletions failed.

    12:56:22                                  [0-130]

    12:56:22                    1 item(s) deleted in online folder
    12:56:22 Downloading from server
    'exchange.mycompany.internal'
    12:56:22 Done

     

    So far it's tended to go away on it's own at the next sync, but due to my brutal training regime, my users are very diligent in reporting error messages, so I may have simply caught the problem early at this point.

    My server install was brand new with Exchange 2010, not upgraded from any previous version, and I started rolling out Outlook 2010 the week before last.

    10. května 2010 14:28
  • I am seeing this problem EVERY time I empty the deleted items folder. Brand new mailbox on Exchange 2010 (hosted by IT Solutions Now) connected to Outlook 2010 running on a clean install of Win7 64bit over WiFi. I have five entries in my Sync Issues folder from today alone that all look similar to this one:

    9:37:36 Synchronizer Version 14.0.4760

    9:37:36 Synchronizing Mailbox 'John Murphy'

    9:37:36 Synchronizing local changes in folder 'Deleted Items'

    9:37:36 Uploading to server 'exchange.myhostedservice.com'

    9:37:37 Synchronization of some deletions failed.

    9:37:37                   [0-130]

    9:37:37    11 item(s) deleted in online folder

    9:37:37 Done

     

    18. května 2010 2:53
  • We are seeing the same issue with each of our users that have started using OL 2010.

    ----------

    11:21:49 Synchronizer Version 14.0.4760

    11:21:49 Synchronizing Mailbox 'user name'

    11:21:49 Synchronizing local changes in folder 'Deleted Items'

    11:21:49 Uploading to server '<server name>'

    11:21:49 Synchronization of some deletions failed.

    11:21:49                                 [0-130]

    11:21:49                   1 item(s) added to online folder

    11:21:49                   1 item(s) changed read-state in online folder

    11:21:49                   1 item(s) deleted in online folder

    11:21:49 Done

    20. května 2010 18:30
  • Getting them also so are users that are now using outlook 2010

    11:28:15 Synchronizer Version 14.0.4760

    11:28:15 Synchronizing Mailbox <username>'

    11:28:15 Synchronizing local changes in folder 'Deleted Items'

    11:28:15 Uploading to server <servername>

    11:28:15 Synchronization of some deletions failed.

    11:28:15                                 [0-130]

    11:28:15                   23 item(s) deleted in online folder

    11:28:15 Done

     

    25. května 2010 19:54
  • Anyone from Microsoft reading this:

    Now that the dust is starting to settle on the release of Office 2010 RTM, can you confirm whether you've reproduced this problem, and (roughly, at least) when a fix can be expected? If you have any suggestions, need more information, or want anyone to test potential fixes, I for one would be happy to help.

    26. května 2010 0:06
  • 12:56:22 Synchronization of some deletions failed.
    12:56:22                                  [0-130]

     

    Same issues here, Outlook 2010 on Exchange 2010.

    No problems running Outlook 2007.  Hopefully we'll see a patch soon...


    26. května 2010 19:08
  • Same issue y=gere

     

     

    16:20:16 Synchronizer Version 14.0.4760

    16:20:16 Synchronization of some deletions failed.

    16:20:16                                 [80004005-501-4B9-130]

    16:20:16                                 The client operation failed.

    16:20:16                                 Microsoft Exchange Information Store

    16:20:16                                 For more information on this failure, click the URL below:

    16:20:16                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-130

    16:20:16                   1 item(s) deleted in online folder

    16:20:16 Done

     

    Outlook 2010 / Exchange 2010

     

    Any new information on this?

    26. května 2010 21:40
  • I see it as well- brand new 2010 server / 2010 clients.  I also use active sync to push to phones, but since nobody else reported that I assume it is not a cause.

     

    6:47:26 Synchronizer Version 14.0.4760

     

    6:47:26 Synchronizing Mailbox 'MyName'

    6:47:26 Synchronizing local changes in folder 'Deleted Items'

    6:47:26 Uploading to server 'MyServer'

    6:47:27 Synchronization of some deletions failed.

    6:47:27                    [0-130]

    6:47:27       32 item(s) deleted in online folder

    6:47:27 Done

     

    • Upravený jacobsjg 2. června 2010 10:56 formatting
    2. června 2010 10:56
  • This issue was resolved after the issues with BES on my network were fixed. I don't know if anyone has BES on their environment while facing this problem.

    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20157

     

     

     

    4. června 2010 18:33
  • the same.. please advise...

    thanks

    m

     

    9. června 2010 20:26
  • Same exact message here...

    21:24:07 Synchronizer Version 14.0.4760

    21:24:07 Synchronizing Mailbox '(my name here)'

    21:24:07 Synchronizing local changes in folder 'Deleted Items'

    21:24:07 Uploading to server '(my server name here)'

    21:24:07 Synchronization of some deletions failed.

    21:24:07                                 [0-130]

    21:24:07                   15 item(s) deleted in online folder

    21:24:07 Done

     It started happening after I installed Outlook 2010.  I'm using Exchange 2010.   It doesn't happen with Outlook 2007.

    10. června 2010 4:33
  • We're having the same problems with Outlook 2010 and Exchange 2010.  Still can't find a solution.

     

    14:03:52 Synchronizer Version 14.0.4760

    14:03:52 Synchronizing Mailbox 'xxxxxx'

    14:03:52 Synchronizing local changes in folder 'Deleted Items'

    14:03:52 Uploading to server 'xxxxxxxxxxxxx'

    14:03:52 Synchronization of some deletions failed.

    14:03:52                                 [80004005-501-4B9-130]

    14:03:52                                 The client operation failed.

    14:03:52                                 Microsoft Exchange Information Store

    14:03:52                                 For more information on this failure, click the URL below:

    14:03:52                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-130

    14:03:52                   2 item(s) deleted in online folder

    14:03:52 Done

     

    23. června 2010 19:46
  • Same here, Exchange 2010 and Outlook 2010.

    Is Microsoft looking at this?

    7. července 2010 13:14
  • Getting the same error a few times a day. Outlook 2010 with Exchange 2010. Any resolution to this?
    20. července 2010 19:06
  • hey folks,

    the same situation. If i delete items in the "deleted items" folder, i get the sync error. This happens after migration to Exchange 2010 and Outlook 2010. No Blackberry Enterprise Server present in the message infrastructure. This error does not occur on Outlook 2007.

    best regards

    mr.bitter

    21. července 2010 7:01
  • Hey guys,

    I was just as annoyed as every one of you with this problem. It really annoyed me a lot but I think I've found a workaround (with a bit of testing). What seems to happen is that when you delete an item from your inbox then empty the deleted items straight away, this issue occurs. Outlook seems to get confused because you've done things too quick.

    When you tell outlook to empty the deleted items, it gets confused when it tries to sync it up with the server because it expects the server to have the files in Deleted Items to remove. In fact, because of what has happened, Outlook hasn't quite synced up to the server just yet and put the emails in there (server still thinks they're in the Inbox). So when Outlook tries to tell Deleted Items on Server to remove the emails, it gets complaints from the server saying it can't delete them (as they aren't there!) The items are gone from Outlook but if you look on the server, they may still be there in your inbox!

    I use the OWA at times as well as ActiveSync on my phone so I notice when I've deleted something on Outlook and the deletion isn't showing up so I tested with Outlook and OWA open at the same time to confirm my suspicions. So, solution to this is, delete whatever you want. Make sure Outlook syncs itself a few times eg Send/Receive (or leave a couple of minutes) THEN empty the Deleted Items folder. I haven't had any sync issues doing it this way so far so it looks promising.

    Hopefully Microsoft will tweak the synchronizer to operate faster to stop this occuring (or perhaps it's performing the sync operations out of order which is causing the problem eg most recent action first).

    My first post on the forums so go easy on me :)

     

    22. července 2010 21:47
  • Well, I wish that was the case, but I think the issue is a bit more complicated. I have waited several days to delete and I still get the errors.

    I just don't understand why MS hasn't taken a look at this issue and at the very least issue a bulletin. I suspect there is some finger pointing between the Office and Exchange folks.....


    charlie0
    25. července 2010 15:10
  • Hi

    I have been migrating us over to 2010 the last few weeks, and have been testing everything....

    This is something i came across before, and it is happening to other clients also.

     

    Office 2010 Professional

    Exchange 2010 Enterprise

    DAG setup

    Using client access array

     

    I will have a word with some folks at microsoft and let you guys know what is happening with this "bug" :)

     

    29. července 2010 11:02
  • Hi

    I have been migrating us over to 2010 the last few weeks, and have been testing everything....

    This is something i came across before, and it is happening to other clients also.

     

    Office 2010 Professional

    Exchange 2010 Enterprise

    DAG setup

    Using client access array

     

    I will have a word with some folks at microsoft and let you guys know what is happening with this "bug" :)

     


    i have logged a case with msft. expecting a refund once they find the bug!!! :D
    29. července 2010 11:31
  • One thing to check guys is your clock sync. I noticed my time was not in sync with Exchange and DC controller in my domain (by 2-3 min), and as soon as sync time, error was gone (at least it's been gone for a whole day today). 
    30. července 2010 23:18
  • One thing to check guys is your clock sync. I noticed my time was not in sync with Exchange and DC controller in my domain (by 2-3 min), and as soon as sync time, error was gone (at least it's been gone for a whole day today). 

    The time on all our machines is properly set up - in sync with the server which runs Exchange 2010 and which is itself synchronised with a reliable government NTP source, and the problem is still there.

    It's strange, though, because I've frequently found that the messages that appear in the Sync Issues folder are timed about a minute ahead of actual time.

    Edit: Interesting. I just issued w32tm /resync, then manually emptied Deleted Items, and the problem didn't occur.

    31. července 2010 1:00
  • Any update?  Got a user here with the same issue.
    12. srpna 2010 15:18
  • Yes, the update is that there is NO update. Amazing as that sounds I have yet to see M/S acknowledge the issue or anyone offer a reasonable and accurate work around. I guess because the issue does no real damage to the server or the client, they just don't care. To me, it looks just plain sloppy and I do get too many user questions.

    Ok, I am done now.

     

    Charlie


    charlie0
    17. srpna 2010 8:26
  • Any Update on this Case?

    We also have Customers with this problem,

    Maybe a workaround?

    Is it possible to change the sync time in Outlook to bypass the problem?

    17. srpna 2010 9:53
  • I don't believe this has anything to do with the clock time on the server(s) or client and or their correct synchronization (especially if you are attached to a domain and have a DC in the mix). These folks are merely seeing a coincidental delay with the issue.

    I'd like to hear from folks who are NOT seeing this issue and are using E2010 and Outlook2010. Maybe that will shed some light on the root source of the error.


    charlie0
    17. srpna 2010 10:00
  • I don't believe this has anything to do with the clock time on the server(s) or client and or their correct synchronization (especially if you are attached to a domain and have a DC in the mix). These folks are merely seeing a coincidental delay with the issue.

    No, we're not 'merely seeing a coincidental delay with the issue'. I can't speak for anyone else, but I've found that synchronising time with the Exchange server works - reliably, every single time. Try it: Synchronise time with the Exchange server in question, and then empty Deleted Items. On my setup at least, no "Synchronization of some deletions failed" Sync Issues message will appear for that deletion, ever.

    Which is not to say that it's an actual fix or an acceptable workaround. The Sync Issues messages start to appear again shortly afterwards.

    There's clearly a bug here that Microsoft need to acknowledge and fix. Why a representative hasn't at least contributed to thread to say, "OK, I'll pass this on and we'll look into it" is beyond me.

    17. srpna 2010 21:49
  • The act of synchronization by itself may be either delaying the error or in fact precluding the error, but I still don't believe a clock difference between the server and client, has or will have anything to do with Outlook's interaction with Exchange. I have seen users who have had clients that were off by days, let alone hours, who didn't exhibit errors (except for meeting dates/times perhaps, but you would expect that).

    We have opened tickets with Exchange support and been told that the issue could not be replicated. It is unclear to me at this point whether this is an Exchange 2010 issue or an Office 2010 problem. . .  or both. In all cases, it is a real issue that someone needs to fix! If I had to guess, it will wait for Office 2010 SP1.


    charlie0
    18. srpna 2010 1:33
  • Hello.

    Just wanted micro$oft to know it is happening to me as well.

    thanks

    30. srpna 2010 12:45
  • It is happening to everyone as far as I can tell. . . . .

    BTW, Exchange 2010 SP1 does NOT resolve the issue.....

    Charlie


    charlie0
    30. srpna 2010 12:47
  • Don't know if somone already mentioned it:

    The problem came with the RTM of Office 2010.

    With the Beta Version of Office 2010 there was no error even with the same Exchange Version (Exchange 2010 RTM).

    Regards

    2. září 2010 8:56
  • So can I assume this is just an Exchange/Outlook bug? Am I safe to roll out 2010?
    15. září 2010 16:38
  • We're having the same issue: Exchange 2010 (SP1) and Outlook (Office) 2010.

    80040115-514-80040115-130

    20. září 2010 16:00
  • Friendly reminder to the Exchange team; it's still occuring. Exchange 2010 SP1. In our case it's WinMobile 6.1.

    Found this topic searching for: 80040115-514-80040115-130

    20. září 2010 20:21
  • I've got environments that have either/or of the problems in this thread, and environments that don't. To date, it seems to be very intermittent. I have no conclusions, but these are my observations:

    Customers that ARE receiving this error message:

    12:56:22 Synchronization of some deletions failed.
    12:56:22                                  [0-130]


    Both customers receiving this error upgraded from Exchange Server 2007, and in both cases used Outlook 2010 without error messages.

    In the environments I've encountered where Exchange was freshly installed in a new AD, or upgraded from Exchange 2003, this has not been a factor. All customers involved are using both ActiveSync and Outlook Anywhere (RPC over HTTPS.) Both afflicted customers have valid certificates from a well-know, widely-trusted 3rd party CA.

    Anybody from Microsoft got any hints? Is there a hotfix coming/on-the-way/in-planning/in-dreams?

    11. října 2010 19:22
  • Since upgrading our Exchange 2010 RTM to SP1, I have not seen this error once - hopefully it means the problem is fixed in SP1... Before, I would get 20-25 errors per day.
    11. října 2010 19:32
  • Same error here, only one user who has office 2010 gets this error after a migration to exchange 2010. will be installing roll up 1 tonight to see if this any effect.

     

    22. října 2010 15:59
  • Looks like Outlook SP1 should resolve this bug.
    MCSE:M 2003, MCITP:EA, SA, EMA, EMA:2010
    10. listopadu 2010 6:45
  • Looks like Outlook SP1 should resolve this bug.
    MCSE:M 2003, MCITP:EA, SA, EMA, EMA:2010

    Care to share a link with the rest of the class?
    10. listopadu 2010 20:04
  • Have you tried removing the Outlook client from cache mode, then delete the OST file? Close Outlok and then  put the user back in cache mode. This will force the OST file to sync with 2010.

    Just a thought.

    10. listopadu 2010 20:17
  • I am having the same problem. In troubleshooting I have found that the problem seems to be in syncing to smart phones or other devices. If you receive an email and quickly permanently delete it from Outlook the smart phone doesn't react fast enough and then Outlook gets the error. If I delete the file from Outlook then wait for it to delete from the smart phone then permanently empty the deleted folder there is no sync error. Obviously not a fix but at least I know how it is happening.

    12. listopadu 2010 13:33
  • Have you tried removing the Outlook client from cache mode, then delete the OST file? Close Outlok and then  put the user back in cache mode. This will force the OST file to sync with 2010.

    Just a thought. 

    I can't speak for everyone else, but that didn't work for me; I tried it earlier. 

    I am having the same issue, but for me, it only seems to be happeing when I am sending messages.  I actually found this thread after I submitted mine:
    http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/e853856e-3e4c-4066-95cd-2eb8da5cf736 

    The only other tidbit I can share, aside from it (knock-wood) only happening when I send messages, is that my mailbox was migrated from 2003.  I am the first mailbox to have been migrated, however, as this is preventing me from migrating the rest of my users. 

    18. listopadu 2010 21:04
  • Hello.

    Just wanted micro$oft to know it is happening to me as well.

    thanks


    Giuseppe Porcelli
    19. listopadu 2010 11:58
  • I skimmed through this thread again, but I didn't notice if anyone said... 

    Is this happening for everyone with migrated and new mailboxes?  So far I've been the only one to test a migrated mailbox with Outlook 2010 (others are still using 2003 for another week or two), but I haven't tested a newly-created ("native") Exchange 2010 mailbox. 

    Lastly, no one from Microsoft has chimed in on this thread - remaining mum on the situation is not exactly instilling confidence on this being resolved.  Any further insight? 

    1. prosince 2010 16:07
  • Come on Microsoft!!!

    Someone answer or someone give us some insight in what’s going on here

    Brand new Exchange Server 2010 with Office 2010 and having this issue. Every time someone deletes an email and then straight away deletes it from their deleted bin it produces the Sync Error

    If they wait for 20 seconds and then delete it from their deleted bin there is no Sync Error produced

    We also have a BES Server on our network but if we disable the Exchange ActiveSync for that user and remove the BesAdmin account from the users full permissions settings it still produces the Sync Error

    We have just paid a lot of money for this platform and I feel very frustrated as much as everyone else on this forum that we have not received any feedback.

    So COME ON Microsoft someone read this and FIX this bug

    N0sher

    2. prosince 2010 10:22
  • I'm also having the same issue. It would be good someone at Microsoft would address this thread and provide confirmation of the issue and provide a solution to the problem!
    6. ledna 2011 3:57
  • Try this link. Hope it works....

    http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-130


    Bralbeer88
    19. ledna 2011 10:44
  • We run Exchange 2010 with Outlook 2010 and are having the same issue.

     

    22:09:05 Synchronizing local changes in folder 'Deleted Items'

    22:09:05 Uploading to server 'casarray01.domain.local'

    22:09:06 Synchronization of some deletions failed.

    22:09:06                                 [0-130]

     

    22:09:06 Done

     

    Our users are connecting via RPC over HTTP with cache mode enabled and my observations are the same as some of the other posters.

     

    If a user deletes an item then immediately or shortly thereafter purges his deleted items folder a sync log is generated.  If they wait a min or so, haven't timed it down, then no sync log is generated.

     

    Does anyone know where the logs are generated, is it local (Outlook) or from the Exchange server?

     

    Seems to me that the sync logs are erroneous and at worst showing a lag in offline cache vs. server data, if so is there any way to prevent them from the source?

    22:09:06                   2 item(s) deleted in online folder
    22. ledna 2011 3:29
  • I too have a lot of users that get these type of errors.

    8:52:36 Synchronizer Version 14.0.4760

    8:52:36 Synchronizing Mailbox 'User01'

    8:52:36 Synchronizing local changes in folder 'Deleted Items'

    8:52:36 Uploading to server 'casarray.domain.com'

    8:52:36 Synchronization of some deletions failed.

    8:52:36                    [0-130]

    8:52:36     12 item(s) deleted in online folder

    8:52:36 Done

    ======================================================================



    d
    27. ledna 2011 18:44
  • disable exchange cached mode, this will hide the problem but won't fix it. so the question is why is that hapining and how to fix it?
    Sanju Kottayan
    30. ledna 2011 13:09
  • Add me to the list..  I've been seeing this error since going to Exchange 2010 (even after applying SP1).  Using Outlook 2010 in cached mode.

    Incredibly annoying.

    31. ledna 2011 18:05
  • Same problem here, Exhcange 2010 SP1 with DAG and CAS array and Outlook 2010.
    3. února 2011 12:59
  • Same problem in our environment...

    3. února 2011 14:09
  • Same problem Exchnage 2010 SP1 Rollup 2 and Outlook 2010. Is anyone out there???
    10. února 2011 11:50
  • I have no idea what happened, or what changed, but they are not happening to me as much anymore.  I still get them occasionally, but not with every message I send, like it was doing previously. 
    Other people in my organization, however, are still getting them everytime. 

    This one is just really, really odd... 

    10. února 2011 14:10
  • Same issue here.  Problem started when moved mailbox from 2003 to 2010.

    16:46:06 Synchronizer Version 14.0.4760

    16:46:06 Synchronizing Mailbox 'XXXX XXXXXXX'

    16:46:06 Synchronizing local changes in folder 'Drafts'

    16:46:06 Uploading to server 'XXXX.XXXXX.XXXX.com'

    16:46:06 Synchronization of some deletions failed.

    16:46:06                                 [8004011D-512-6B9-130]

    16:46:06                                 The attempt to log on to Microsoft Exchange has failed.

    16:46:06                                 Microsoft Exchange Information Store

    16:46:06                                 For more information on this failure, click the URL below:

    16:46:06                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004011d-512-6b9-130

    16:46:06                   1 item(s) deleted in online folder

    16:46:06 Done

     

    23. února 2011 21:56
  • Same issue here.

    New Exchange 2010 install on 2008 R2 using Outlook 2010.

    15:47:52 Synchronizer Version 14.0.4760

    15:47:52 Synchronizing Mailbox 'XXXXXXXXXXXXXX'

    15:47:52 Synchronizing local changes in folder 'Junk E-Mail'

    15:47:52 Uploading to server 'XXXXXXXXXXXXXXXXXXXXXXXXXX'

    15:47:52 Synchronization of some deletions failed.

    15:47:52                                 [0-130]

    15:47:52                   2 item(s) deleted in online folder

    15:47:52 Done

     

    18. března 2011 20:01
  • Count me in as another user whose getting this on a number of workstations. 

    Same exact 0-130 deletions sync error, getting 10-30 a day.  For me, it's NOT particularly related to emptying the Deleted Items folder (though I've also seen it happen when emptying).  I only empty my deleted items perhaps every 2-3 days, yet I'm getting the sync errors at random intervals throughout the day.

    This is happening with a number of users (we have 8 users in our organization and I'm aware of it happening with at least 4 of them).  This occurs on my directly-connected system (GigE straight to the server, on premises) and with other users that are using RPC/HTTP connections.

    We saw this error previously, when using Outlook 2007 and 2010 on SBS 2K3, but it appears to have gotten worse since wiping everything installing SBS 2011 (Exchange 2010 SP1) and importing PSTs we created form the original mailboxes.

     


    -Dan
    19. března 2011 15:11
  • Yes, I also have this issue. I have spend many hours on trying to fix it already. I am very surprized this is not fixed by now. Running Outlook 2010 with Exchange SP1 Rollup 2.
    TEK
    23. března 2011 16:14
  • I have the same issue with deleted items and synchronizer errors.  Exchange 2010/Outlook 2010
    Shon
    24. března 2011 15:47
  • I have the same issue. Exchange Ent. 2010 SP1 running on Windows 2008 R2 SP1, everything is updated. Hope there's a fix soon, I hate telling my boss or clients " oh it's a known bug...yes I know you've spend thousands of dollars for something we told you would be better then Exchange 2003"

    27. března 2011 11:57
  • I have the same issue at some cutomers. Exchange 2010 Ent. SP1 RU2 W2k8 R2 Outlook 2010.  I hope there's a fix soon. When it is a well known BUG why MS does not fix it?
    29. března 2011 6:21
  • Having the same problem here. Waiting for Microsoft to get this fixed.


    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    31. března 2011 17:51
  • I removed and re-added my Exchange account to my phone and the problem hasn't returned since. Hope this helps!

     - Liam

    31. března 2011 19:06
  • Will give that a try. Thanks a lot Liam.

    PS. What kind of phone do you use?


    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    31. března 2011 19:08
  • In my case the user doesn´t have any Mobile device.

    1. dubna 2011 6:27
  • hello,

    Reporting the same issue with a customer on Hosted Exchange 2010 running outlook 2010 sp1 client

    Thanks

    12. dubna 2011 14:14
  • Tried what Liam sugested but the problem still remains. Hopefully MS will come out with a fix soon.
    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    12. dubna 2011 15:02
  • Same exact error here..  E2010 SP1 RU2 with Outlook 2010 Pro clients.  Incredibly annoying.
    18. dubna 2011 13:44
  • Jumping on the bandwagon; same problem here, with Outlook 2010 and Exchange 2010.

     

     

    10:55:59 Synchronizer Version 14.0.4734

    10:55:59 Synchronizing Mailbox 'Michele Magnardini'

    10:55:59 Synchronizing local changes in folder 'Drafts'

    10:55:59 Uploading to server 'mail.xxxxxxxxxxx.local'

    10:55:59 Synchronization of some deletions failed. 

    10:55:59                                [0-130] 

    10:56:00                  2 item(s) deleted in online folder

    10:56:00 Done

     


    22. dubna 2011 8:57
  • Happy anniversary.  It's been 1 full year since the original post and still no resolution to this issue?

    Pretty sad.

    Oh, yes, it's still happening.  No cleanup or service pack has yet addressed this problem that I know of.

    26. dubna 2011 21:14
  • Happy anniversary.  It's been 1 full year since the original post and still no resolution to this issue?

    ... and not a word from Microsoft either. I'm going to be extremely annoyed if this isn't fixed in Office 2010 SP1!
    26. dubna 2011 21:30
  • Heh, a full year. 

    The most frustrating part is Microsoft remaining mum on the matter.  Some sort of acknowledgement on the matter would be better than remaining quiet.  Heck, they don't even need to cop to it being a bug or a problem; just a "We know about it and are researching the issue" would suffice.  :( 

    26. dubna 2011 21:43
  • So so true! :(
    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    27. dubna 2011 5:24
  • I think I might have worked out what is happening here. It seems to be due to a lag in the snyc routine. If the client PC moves one or more items to the deleted bin and empties it immediately, the move operation isn't synced before the bin is emptied. After a few moments, the sync routine then sends the command to empty x number of items from ths bin, and the server side says 'hang on, I don't have x items in the bin, which = a sync error.

     

    I tested this by moving some items in the bin, forcing a sync update, then deleting them and forcing another one - that way, no sync error.

     

    HTH

     

     

    9. května 2011 14:06
  • I'm still having this problem - I'll try FazerWiz's solution and let everyone know.

     - Liam

    9. května 2011 14:26
  • I have confirmed that Updating the Folder after each action does not generate a sync log.
    11. května 2011 14:45
  • Same issue on a brand new SBS2011 server.

     

    15:10:51 Synchronizing local changes in folder 'Drafts'

    15:10:51 Uploading to server 'servername.domain.local'

    15:10:51 Synchronization of some deletions failed. 

    15:10:51                                 [80040115-514-80040115-130] 

    15:10:51                                 Network problems are preventing connection to Microsoft Exchange. 

    15:10:51                                 Microsoft Exchange Information Store

    15:10:51                                 For more information on this failure, click the URL below:

    15:10:51                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040115-514-80040115-130

    15:10:51                   1 item(s) deleted in online folder

    15:10:51 Done

     


    20. května 2011 20:35
  • Same here... Exchange 2010 SP1 + Outlook 2010

    And as far as this announcement goes...

    http://blogs.technet.com/b/office_sustained_engineering/archive/2011/05/11/announcing-service-pack-1-for-office-2010-and-sharepoint-2010.aspx

    I can't find anything about addressing this particular problem.

    27. května 2011 6:23
  • But it seams that Microsoft is still silent on the issue...
    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    27. května 2011 10:28
  • Had same problem, here is what it was for us, maybe others have similar setup.  We are using Kaspersky for our anti-virus, default install also creates two add-ins in Outlook 2010.  Kaspersky Outlook Anti-Spam Addin and Kaspersky Outlook Anti-Virus Addin.  I know in previous versions of Outlook we had issues with McAfee add-ins, and disabling them made a big difference.  Well, same here.  On a test machine, I disabled the add-ins, no more sync issues, re-enable the add-ins and the sync issues returned with every sent email.  In some cases, the add-ins prevented emails from even being saved into sent items folder.

     

    So for those having issues, check your add-ins for any anti-virus add-ins.

    • Navržen jako odpověď crac 27. května 2011 18:02
    • Zrušeno navržení jako odpověď crac 27. května 2011 21:19
    27. května 2011 17:15
  • we have kaspersky and that was our problem.
    • Upravený crac 27. května 2011 21:19
    27. května 2011 18:03
  • We use Sunbelt/GFI VIPRE at my company, but disable the addin (by completely unregistering the DLL) but we still have the sync problems. 
    27. května 2011 19:39
  • We use Sunbelt/GFI VIPRE at my company, but disable the addin (by completely unregistering the DLL) but we still have the sync problems. 

    We have no third party or non-standard Add-ins whatsoever but still have the sync problems.

    crac, the message you've proposed as the answer isn't - it's either a coincidence or fixes a separate problem.

    27. května 2011 19:57
  • Odds are with this many occurrences, they will not be exactly the same, some ppl claim its BES, others have claimed it to be Trend, in our case it was Kaspersky. If it was a single cause MS probably would of came out with a solution by now.

    Our environment for other to compare:

    Exchange 2010SP1

    2x server 2008R2 (CAS, HUB)

    2x Server 2008R2 (2 DB DAG)

    1x Server 2008R2 Blackberry Enterprise sp3

    Kaspersky A/V outlook add-in

    Our Exchange environment was a clean install, converted from Lotus Notes. Chose not be backward compatible with outlook03. Pretty straight forward and simple install.

    27. května 2011 21:33
  • we have kaspersky and that was our problem.
    We have Kaspersky as well..  care to elaborate on what exactly you did with your kas to alleviate the messages?
    9. června 2011 14:22
  • We turned off the scanning of sent emails. Incoming scans fine. We found it difficult to get a test virus on the users machines to even send it from email so we feel this setting being off is not a huge sacrifice.

    9. června 2011 14:29
  • ...If it was a single cause MS probably would of came out with a solution by now...

    Service Pack 1 is my hope.  Like a few others who have already mentioned, I've tested without any add-ins (well, except the actual "Microsoft Exchange Add-In"), there is no client-side e-mail scanning, no BES, and it happens to accounts that don't have a mobile device connected.  The only time it works properly all the time is when I'm not using cached mode. 

    Hell, I can live with the "deleting too fast" thing; it's the "Everytime I send a message I get a sync issue" that aggravates me.


    9. června 2011 14:55
  • sorry for my VERY LATE reply.

     

    i did log a call with them, and they did indeed refund me.

    it was meant to be fixed with SP1, but guess what. it isnt fixed.

     

    Is it me, or has msft got worse since their moved all the developers from the states to india???

    9. června 2011 15:42
  • ...it was meant to be fixed with SP1, but guess what. it isnt fixed...

    Service Pack 1 for Exchange or Outlook? 
    9. června 2011 17:25
  • Exchange 2010 SP1    :)

     

    If you have a DAG, be careful when upgrading the nodes, i had a few issues with the SP rolling back after a reboot.

    If you use virtualisation, take a backup beforehand.

    10. června 2011 8:11
  • I have the same problem.

    If I leave synchronize with the server, it works
    20. června 2011 7:18
  • Well, it's still not fixed in Office 2010 SP1.

    Completely pathetic.

    Edit: I note that SP1 reports the synchroniser version as 14.0.6025.
    28. června 2011 18:54
  • It is almost sad! :(
    Alexandru Zamfir Probitas International Bucharest, ROMANIA.
    28. června 2011 21:02
  • Office/Outlook 2010 SP1 installed. Exchange 2010 SP1 RU4  .... NO CHANGE. Same problem.


    charlie0
    29. června 2011 10:48
  • Add me to the mix, Exchange 2010 SP1 rollup3, new install, imported old PST's, outlook 2010 (32 bit) with SP1 - something Ive not seen anyone mention is I have CRM 2011 plugin installed (latest rollup on server and client) - and I seem to get and error on every single tracked email. This works out to about 100 errors a day (I get both sync error logs AND conflicting emails - have to empty log files about 5 time a day, each time then generates its own errors, grrr)

    It seems that if something changes too quickly (i.e. outlook recieving an email, then CRM plugin tagging it right away, outlook throws an error).

    I also get the deleted items issue, but thoguht the added info might be usefull.

    Ive tried offline/delete ost/online - no joy.

    I access this mailbox via a machine in the office (direct GigE connection) - Outlook anywhere (my laptop), OWA, and active sync (windows phone 7).

    I get the errors on laptop and office PC.

     

    I was really hoping SP1 (office) would resolve this issue but its not.  

    1. července 2011 6:53
  • Add me to the list.

    PDC: 2008 R2 Ent. Sp1

    Exch: 2008 R2 Ent. Sp1 with Exchange 2010 SP1 RU 2

    Exchange Server 2010

    Microsoft Corporation

    Version: 14.01.0270.001

    BESx: 2003 Besx version 5.0.3

     

    Client: Windows XP with Office 2010 (not SP1)

     

    This was a migration from 2003 domain/exchange and everything went well.

     

    The sync logs on the client are as follows and the symptons are similar to everyone else.  This user is NOT a member of BES.

    11:41:54 Synchronizer Version 14.0.4760

    11:41:54 Synchronizing Mailbox 'Test Tester'

    11:41:54 Synchronizing local changes in folder 'Deleted Items'

    11:41:54 Uploading to server EXCH-SVR.Internaldomain.local'

    11:41:54 Synchronization of some deletions failed.

    11:41:54                                 [0-130]

    11:41:55                   1 item(s) deleted in online folder

    11:41:55 Done



    11. července 2011 16:56
  • Add us to the list also....

    2X 2008R2 sp1 (CAS/HUB)

    2x 2008R2 sp1 (mailbox)

    Servers are running Exchange SP1 14.01.0289.001

    Client computers are running Windows 7 , Outlook 2010 SP1

    1x 2008R2 BESx 5.0.3

     

    These we're all fresh installs(including BES). We we're still a Novell house a month ago and we made the switch to full AD/Exchange this past weekend.

     

    As of right now, only a limited number of people seem to have the problem. Some with Blackberry's, others without. I personnaly try to replicate the issue on my own work PC but can't seem to make my Outlook do it.

    Same message as everyone :

    12:22:02 Synchronisateur Version 14.0.4760
    12:22:02 Synchronisation de la boîte à lettres 'Bill' en cours
    12:22:02 Synchronisation des modifications locales dans le dossier « Drafts » en cours
    12:22:02 Téléchargement en cours vers le serveur xchgserver.mydomain.org
    12:22:02 Échec de la synchronisation de certaines suppressions.
    12:22:02                 [0-130]
    12:22:02           1 élément(s) supprimé(s) dans le dossier en ligne
    12:22:02 Terminé

    Yes it's in french, but basically the same message. If we find something, we will for sure post here to let everyone know the good news!

     

     

    11. července 2011 19:50
  • If you are reading this and you have the same issue as everyone please be aware that in some situations you can alleviate the symptoms temporarily by running outlook in NON-CACHED mode.

     

    This should be considered a temporary fix though as i believe cached mode has huge benefit over non cached mode and should not be abandoned due to a bug in the program.

    13. července 2011 12:55
  • I suppose add me to the list also...

    14:20:36 Synchronizer Version 14.0.4760

    14:20:36 Synchronizing Mailbox ''

    14:20:36 Synchronizing local changes in folder 'Inbox'

    14:20:36 Uploading to server ''

    14:20:36 Synchronization of some deletions failed.

    14:20:36                                 [0-130]

    14:20:36                   1 item(s) deleted in online folder

    14:20:36                   1 view(s)/form(s) updated in online folder

    14:20:36 Done

    20. července 2011 20:18
  • We are considering opening a case.

    Please do! It would be good for as many people to do this as possible.
    21. července 2011 10:13
  • Hi,

     

    I opened a case myself, and they said that it would be fixed in SP1.

    seems to me that they are completely ignoring this as an issue.

    Like i said, i think its down to the devs being all moved to india.

    21. července 2011 10:24
  • Well, obviously, its not fixed in SP1. I built a clean build of Windows 7 SP1 and Office 2010 SP1, nothing else, and its still happening.

    I'm working with my partner to get a call logged.


    Update: Call logged, will post in this thread when I know more


    I think that gazm4 means that they told him/her it would be fixed in Exchange 2010 SP1, but I honestly don't think the engineer s/he worked with quite understood the issue, as it seems more related to Outlook 2010 than Exchange 2010.  Reason I think it's more related to Outlook 2010 because the problem doesn't occur if you're not running "Cached Mode" (do we call it "Online mode"?), nor does it happen (for me, anyway) with Outlook 2007. 

    Good job putting in the call.  Yes, please share with us whatever they tell you, as with this thread being upwards of 100 posts now, there are many of us itching for an explanation, at the very least. 

    21. července 2011 13:06
  • Hi Paul,

    your making a lot of sense, however, i have to stress that we had outlook 2010 clients working fine with exchange 2007.

    This issue only started happening when we moved to Exchange 2010.

    It seems to me, that the reason why this hasnt been resolved, is because the Office team and the Exchange team are both pointing fingers at each other respectively, rather than fixing the issue.

     

    21. července 2011 13:10
  • It seems to me, that the reason why this hasnt been resolved, is because the Office team and the Exchange team are both pointing fingers at each other respectively, rather than fixing the issue.


    Heh...a little synergy isn't a bad thing, huh?  ;) 

    It's kinda frightening that a previous-generation of Exchange works better with the newest verison of Outlook, and vice-versa. 
    It wouldn't be such a big deal with Microsoft wasn't so mum on the issue.  It seems that anything that is a known, published issue, or may be an error in user-side configuration is answered by MS forum moderators and/or engineers, but things that are "Unknown" are left twisting in the wind until they acknowledge the issue and have a solution or work-around available.  That is quite frustrating.  I don't know if this is a "Policy" to not acknowledge issues, but I'd much prefer they at least popped-in and said "Wow...not sure what the deal is.  We'll work on it." 

    I say that because not only with this thread, I have a few unanswered Exchange questions in the forums that I can't get figured out. 

    21. července 2011 13:22
  • Well,

    I am in danger here, but I will be honest anyway.

    It seems to me that the microsoft mods are more interested in ratings, and the textbook answers rather than actually investigating and troubleshooting the real issues that administrators experience.

    I have to say, exchange 2003 and office 2003 were rock solid, brilliant products.

    I think that 2010 is better than 2007, but yeah, 2003 was the bees knees.

    21. července 2011 13:25
  • To my knowledge, I do not; however, my company is a "Microsoft Partner".  I am the network admin for my company, but I'll check with the client service guys to see if they have any clients with this issue, and if they have opened any tickets with MS for them. 
    21. července 2011 13:29
  • Our environment is also having the same issue. Exchange 2010 SP1 U3 with Office 2010 SP1 and we always get [0-130] after every "Empty Deleted Items" action. 
    25. července 2011 20:55
  • Have you tried Troubleshooting: Error synchronizing folder Synchronizing Forms 80004005-501-4B9-560 from http://www.itcommunity.ru/blogs/_asrtechnet/archive/2010/08/04/116978.aspx

    Good luck.

     

    26. července 2011 0:39
  • I've same problem.

    Subscribing...

     

    Jean-Jacques


    Jean-Jacques
    26. července 2011 3:52
  • Same issues, receiveing several docens of mails everyday with this Sync Errors.

    I am the only user who has this problem. I think it must be related to the fact that I am the only user with an Exchange account configured on my office notebook and on my house desktop computer too.

    As my house computer is not on the domain it seems to have some Sync issue. I will try to sync my house time with my notebook and check if this continues.

    26. července 2011 13:31
  • Same issues, receiveing several docens of mails everyday with this Sync Errors.

    I am the only user who has this problem. I think it must be related to the fact that I am the only user with an Exchange account configured on my office notebook and on my house desktop computer too.

    As my house computer is not on the domain it seems to have some Sync issue. I will try to sync my house time with my notebook and check if this continues.


    Nope, checked and time is synced but the issue remains.
    26. července 2011 13:41
  • I´ve did some research and I found a suggestion: renaming OST and let it create again. Also trying to find a patern of this problems. My mailbox is more than 5 GB big. Does anyone mailbox has this size too or noted that this problem didnt occured on low size mailboxes?

    Hope you can share comments and results after trying this.

    26. července 2011 13:54
  • I´ve did some research and I found a suggestion: renaming OST and let it create again. Also trying to find a patern of this problems. My mailbox is more than 5 GB big. Does anyone mailbox has this size too or noted that this problem didnt occured on low size mailboxes?

    Hope you can share comments and results after trying this.


    Sorry, but I (and a few others here) have tried to delete/recreate the .OST, but that never seemed to help.  I'd expect that renaming the .OST would produce the same result as deleting it. 
    26. července 2011 18:08
  • Same problem here exchange 2010 & Outlook 2010 when I empty deleted items folder quickly causes error.

    Microsoft surely have to fix this, I'm reading things like rename the OST and switch to non-cache mode is about as clever as saying just switch to groupwise or lotus....


    28. července 2011 4:50
  • Hi Team, I also have the dreaded Outlook 2010 / Exchange 2010 syns issue:

    15:01:37 Synchronization of some deletions failed.

    15:01:37                                 [80040115-514-0-130]

    A question though. I moved a contacts folder from one mailbox to another, and it has disappeared from outlook and appeared in the new mailbox ok.

    However, I noticed it has not disappeared from my Outlook Web App view (that is my Outlook and the exchange server are now out of sync).

    I have waited some days and many syncs latter - still out of sync.

     

    Has anybody else who is having the 'deletions failed' message actually noticed things which have not been deleted on the exchange server?

     

    Thanks,

    Ed 


    Ed Hall MCSA, MCDST, MCTS, MCITP
    29. července 2011 2:28
  • Hello Everyone,

    Here is some additional detail from the Office group on this type of issue.

    Outlook will log these errors when we get a Partial Completion from the server in response to a Delete request.  The server will return this partial completion in the following cases:
    1. when an item has already been deleted or when an item doesn’t exist.
    2. When the server actually fails to delete the requested item

    Currently Outlook does not have a way of distinguishing a false positive (#1 above) from a deletion request that actually fails (#2 above).  At this time, there is no work being done on changing this behavior, but it is being looked into for future releases of Outlook.

    Thanks,


    RKeith - [MSFT]
    3. srpna 2011 16:21
  • Thank you for the insight, RKeith; that certainly makes some sense. 

    When you say "Future releases of Outlook", do you mean potentially for Outlook 2010 (via patch or SP), or a whole new version (e.g. Outlook 15)? 

    3. srpna 2011 21:08
  • Outlook will log these errors when we get a Partial Completion from the server in response to a Delete request.  The server will return this partial completion in the following cases:
    1. when an item has already been deleted or when an item doesn’t exist.
    2. When the server actually fails to delete the requested item

    Currently Outlook does not have a way of distinguishing a false positive (#1 above) from a deletion request that actually fails (#2 above).  At this time, there is no work being done on changing this behavior, but it is being looked into for future releases of Outlook.

    Thanks,


    RKeith - [MSFT]

    Hi RKeith -

    It's great to see a Microsoft employee on this thread. Thanks.

    The issue we're discussing doesn't appear in Outlook 2007 clients - only Outlook 2010. Are you saying that the 'synchronization of some deletions failed' messages - which appear during normal use - are actually by design and were specifically built into Outlook 2010 but not 2007 or 2003? That would be crazy. I can't believe it's not a bug.

    I'm sure the Office group must be aware of the problem - surely it must drive a lot of people in Microsoft mad, just as much as some of your customers. If it's somehow passed them by, however, is there anything that can be done? Would you like a video of the issue in action? A pair of VMs that show the problem?

    3. srpna 2011 21:54
  • ...The issue we're discussing doesn't appear in Outlook 2007 clients - only Outlook 2010...


    But the odd thing is that Outlook 2010 connecting to Exchange 2007 doesn't produce the same errors, according to gazm4, in his experiences.  It looks like it is some sort of incompatibility with the way Outlook 2010's syncronizer works with Exchange 2010 mailboxes. 

    Either way these are both the flagship versions for both products and they should be fixed...like, yesterday!  No one is going to want to hop on to both versions (maybe one or the other) if they know that this issue exists. 

    3. srpna 2011 22:49
  • But the odd thing is that Outlook 2010 connecting to Exchange 2007 doesn't produce the same errors, according to gazm4, in his experiences.

    I can confirm this too. The problem appears to occur exclusively on Outlook 2010 + Exchange 2010. Sorry, I should have mentioned this in my post of a few hours ago.

    Either way these are both the flagship versions for both products and they should be fixed...like, yesterday!

    Agreed x1000. Come on Microsoft!

    3. srpna 2011 23:17
  • x 1001²
    Jean-Jacques
    3. srpna 2011 23:23
  • This behavior is exclusive to the combination of OL2010 & Ex2010.  Obviously this was not done on purpose, and as I said it is being looked at for a future release.  I really don't have any additional details beyond that.  Only time will tell what options are made available for working around this issue, or updating the product to include some type of "error handling" to accomodate this scenario.

    Thanks,


    RKeith - [MSFT]
    4. srpna 2011 16:14
  • Same error with Outlook 2010 SP1 and an Exchange 2010 mailbox hosted on Office 365. Mostly deletion errors in the Outbox when sending emails, like this one.

    21:27:24 Synchronizer Version 14.0.6025
    21:27:24 Synchronizing Mailbox 'Olli Krollmann'
    21:27:24 Synchronizing local changes in folder 'Outbox'
    21:27:25 Uploading to server 'HKNPRD0302.mailbox.outlook.com'
    21:27:25 Synchronization of some deletions failed.
    21:27:25    [0-130]
    21:27:25     1 item(s) deleted in online folder
    21:27:25 Done

    Also getting spurious 'network problems' errors.

    0:43:04 Synchronizer Version 14.0.6025
    0:43:04 Synchronizing Mailbox 'Olli Krollmann'
    0:43:04 Synchronizing local changes in folder 'Outbox'
    0:43:05 Uploading to server 'HKNPRD0302.mailbox.outlook.com'
    0:43:05 Synchronization of some deletions failed.
    0:43:05    [80040115-514-80040115-130]
    0:43:05    Network problems are preventing connection to Microsoft Exchange.
    0:43:05    Microsoft Exchange Information Store
    0:43:05    For more information on this failure, click the URL below:
    0:43:05    http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040115-514-80040115-130
    0:43:05     1 item(s) deleted in online folder
    0:43:05 Done

    Disheartening.

     

     


    15. srpna 2011 11:31
  • 00:37:58 Synchronizer Version 14.0.6025

    00:37:58 Synchronizing Mailbox 'User'

    00:37:58 Synchronizing local changes in folder 'Deleted Items'

    00:37:58 Uploading to server 'exch01.myserver.com'

    00:37:58 Synchronization of some deletions failed.

    00:37:58                                 [8004010F-10090101-0-130]

    00:37:58                                 Outlook Data File

    00:37:58                                 For more information on this failure, click the URL below:

    00:37:58                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004010f-10090101-0-130

    00:37:58                   1 item(s) deleted in online folder

    00:37:58 Done

     

    New install of Exchange 2010 SP1 update 4 and we are using Outlook 2010 SP1.

     

    this issue was first reported on the forum a year again??? are you serious

    17. srpna 2011 22:41
  • Same problem, but with Office 365 and Outlook 2010.
    23. srpna 2011 18:04
  • Same problem, but with Office 365 and Outlook 2010.

    Yes, Office365 is based upon Exchange 2010, so it will be subject to the same limitation in Outlook 2010 that I mentioned above.
    RKeith - [MSFT]
    23. srpna 2011 18:46
  • same problem
    26. srpna 2011 19:14
  • same problem
    Question should be open in outlook forum. not in exchange server. please close this thread and open in outlook
    --------Abhi----------------- Exchange Specialist------------- ------------------ Please remember to click “Mark as Answer” on the post that helps you. This can be beneficial to other community members reading the thread.
    27. srpna 2011 3:12
  • same problem
    Question should be open in outlook forum. not in exchange server. please close this thread and open in outlook
    --------Abhi----------------- Exchange Specialist------------- ------------------ Please remember to click “Mark as Answer” on the post that helps you. This can be beneficial to other community members reading the thread.


    Nope. This is not an "Outlook" issue. This is in the right spot and should remain open until this is solved.

     

    27. srpna 2011 3:25
  • same problem
    Question should be open in outlook forum. not in exchange server. please close this thread and open in outlook
    --------Abhi----------------- Exchange Specialist------------- ------------------ Please remember to click “Mark as Answer” on the post that helps you. This can be beneficial to other community members reading the thread.


    Nope. This is not an "Outlook" issue. This is in the right spot and should remain open until this is solved.

     

    ok andy :)

     

    thought its outlook issue :)


    --------Abhi----------------- Exchange Specialist------------- ------------------ Please remember to click “Mark as Answer” on the post that helps you. This can be beneficial to other community members reading the thread.
    27. srpna 2011 3:34
  • Can you let me know what SP and RU installed on the server ?

    After applying latest updates for eX2010 check with the issue, i would suggest.

    Thanks


    Mihir Nayak
    27. srpna 2011 11:39
  • I have to laugh.

    1. Can some mods / microsoft people please get on to this and find a solution.

    2. stop trying to claim this is an outlook 2010 issue, personally i dont care if its outlook , or exchange, i just want the msft messaging team and office team to talk and sort this out

    3. this is meant to be an enterprise product, and it costs a fortune, so it should be fixed!

    30. srpna 2011 10:46
  • Microsoft have already answered in this thread....

    This behavior is exclusive to the combination of OL2010 & Ex2010.  Obviously this was not done on purpose, and as I said it is being looked at for a future release.  I really don't have any additional details beyond that.  Only time will tell what options are made available for working around this issue, or updating the product to include some type of "error handling" to accomodate this scenario.

    Thanks,


    RKeith - [MSFT]


    While someone from Microsoft did finally chime in, waiting for a "Future Release" to their flagship corporate messaging and e-mail products isn't an acceptible solution.  These are the two most-current versions that are still supported with service packs and are actively being sold. 
    If this were happening with Exchange 2010 and Outlook 2007, I suppose it wouldn't be as big a deal to say "This has been fixed with Outlook 2010" (but it hasn't).  Would I be upset?  Sure, but at least it wasn't the most up-to-date version of both products. 

    :(

    I'm still hopeful this will be resolved in a future update to Outlook and/or Exchange. 

    30. srpna 2011 12:41
  • RKeith / Microsoft this situation is unacceptable.  These are the fully patched, latest releases of both Exchange 2010 and Outlook 2010 - you can’t just claim these products don’t work together and leave it at that.  Further, due to the nature of the errors, they are completely visible to users.  It is beggars believe that this issue has been raised via this forum more than a year ago, since which multiple service packs and patches have been released and there is still no resolution.  If you can’t fix it, then at least suppress the message so it doesn’t impact the user.  This issue is also occurring on the Office365 platform – from a customer’s prospective, this just looks like the infrastructure hasn’t been configured correctly and is a bad look for both Microsoft and its partners pushing the platform.

    Please advise what steps are being taken by Microsoft to resolve this issue.

    2. září 2011 8:59
  • Its a shame that they dont have any techies on the forums anymore..
    2. září 2011 9:03
  • Same issue here - just migrated from EX2007 to EX2010 and users are getting sync issues in Outlook 2010 all the time :(
    5. září 2011 13:14
  • Just adding my voice to the choir in hopes of receiving a solution.

     

    8:51:28 Synchronization of some deletions failed.

    8:51:28           [0-130]

    6. září 2011 16:40
  • Its a shame that they dont have any techies on the forums anymore..


    They do, but since this is a problem Microsoft has decided "doesn't matter enough to fix right away" it's going to be addressed in a "future release" of Outlook. Since they didn't say "in a service pack" we'll presumably be asked to PAY for this fix... Which is fine, it is their product and they can choose to leave it buggy and broken for as long as they'd like.

    However, I'd appreciate them publishing a KB article to cite when customers use these false-positive sync errors (sometimes THOUSANDS of them) as an excuse for not paying their consulting bill. "We're losing data!!!" they shriek in horror. They're not, but it's a convenient excuse to keep a consultant waiting and waiting and waiting to get paid. If Microsoft would just lift a finger and write a KB that says "this is a known problem, you're not losing any data, and this behavior, while annoying, is expected and will be changed in Outlook 2014" it would be a major boon to Exchange consultants who are ending up holding the bag for this shoddy programming work.

    • Navržen jako odpověď dgjlee 7. září 2011 9:47
    6. září 2011 18:38
  • Hi,

     Same here with E2010 SP1 and OL2010 SP1 ...

    HTH,

    Phil


    Pensia Ltd - R&D - CTO :: www.pensia.com
    20. září 2011 10:27
  • Hi,
    I used to have this problem at a Customer too, but not anymore after I deleted the "Organizational Forms" in the Public Folders|EFORMS REGISTRY\*
    They were not used anyway... (old legacy from EX2000 that has just been replicated thru all transitions this customer had made)

    There is a KB, describing the problem thou.

    "80004005-501-4B9-560" synchronization error logs are generated
    http://support.microsoft.com/kb/2614647


    Martina Miskovic - http://www.nic2012.com/
    20. září 2011 11:14
  • KB found http://support.microsoft.com/kb/2606009

    Regards,

    Jukka

    Thanks for sharing!  And to think, it only took Microsoft one year and five months to recognize the problem. 
    21. září 2011 12:41
  • Hello Everyone,

    You only need to deactivate in Microsoft Outlook 2007/2010 the "Show Addin-User Interface Errors".

    Try: Outlook / File / Options / Advanced.

    Then Unmark "Show Addin-User Interface Errors"

    Hope this helps!

    24. října 2011 2:05
  • Hi,

    Sorry I'm wrong! They appear again!

    I'm stuck!

    24. října 2011 2:16
  • Microsoft.

     

    I am sick and tired of this issue being repeatedly ignored.

    I want this fixed. I have opened a support case, and tried to fix the issue myself over the last 18 MONTHS, with registry edits, setting changes, Service Packs, and rebuilds, and it still happens.

    this is blatently a bug, and you need to fix it.

    Exchange is the flagship product, and its frankly embarassing that you continue to ignore such errors.

     

    Exchange 2010 SP1
    Windows Server 2008 R2 SP1

    Windows 7 Enterprise SP1
    Office 2010 Enterprise SP1



    09:22:58 Synchronizer Version 14.0.4760

    09:22:58 Synchronizing Mailbox 'FirstName Surname (Company Name'

    09:22:58 Synchronizing local changes in folder 'Outbox'

    09:22:58 Uploading to server 'servername.domain.com'

    09:22:59 Synchronization of some deletions failed.

    09:22:59                                 [8004010F-501-8004010F-130]

    09:22:59                                 The client operation failed.

    09:22:59                                 Microsoft Exchange Information Store

    09:22:59                                 For more information on this failure, click the URL below:

    09:22:59                                 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004010f-501-8004010f-130

    09:23:00                   1 item(s) deleted in online folder

    09:23:00 Done

    Can we please get some real techies from MSFT Enterprise Support on here!

    25. října 2011 9:45
  • Same problem with Office 365: http://community.office365.com/en-us/f/160/t/8230.aspx
    28. října 2011 8:17
  • We have had the same issue come up in the last week with one user. The user recently upgraded to a new laptop and the timezone was not set to be the same timezone that our exchange server was using. Exchange server was using Atlantic time (AST) while the users new laptop was mistakenly setup as being in the Eastern timezone (EST). The problem was simply fixed when we adjusted the timezone on the laptop to be the same as the exchange servers timezone. It may not be the solution for all, however it fixed our issue.

    14:08:39 Synchronizer Version 14.0.4760 14:08:39

    Synchronizing Mailbox 'xxxxxxxxx' 14:08:39

    Synchronizing local changes in folder 'Deleted Items' 14:08:39

     Uploading to server 'xxx-EXCHANGE-xx.xxxxx.com' 14:08:39

    Synchronization of some deletions failed. 14:08:39

     [0-130] 14:08:39

     1 item(s) deleted in online folder 14:08:39

     Done Best regards

    7. listopadu 2011 20:05
  • Well, Outlook's synchroniser is now reporting version 14.0.6109 following KB2553323 (http://support.microsoft.com/kb/2553323) and this still hasn't been fixed!
    8. listopadu 2011 22:09
  • Has anyone called in and opened a case on this issue?
    21. listopadu 2011 7:44
  • Yes and it is a known issue. No fix scheduled. MS have already put an answer in this thread.

    21. listopadu 2011 8:42
  • Sync Issues folder for Outlook 2010 contains warnings such as "Synchronization of some deletions failed":
    http://support.microsoft.com/kb/2606009/en-us?sd=rss&spid=14864

    Not a good solution, however.

    23. listopadu 2011 5:50
  • If you want a hotfix you will need to open a support case, unfortunately. Without reproductions of the issue internally, they cannot build any fixes. I know that's a lame response but it is the reality of working with support.
    23. listopadu 2011 5:52
  • Well folks... I started this post a looooong time ago. I can confirm that there is no change with Exchange 2010 SP2 using the latest patched Outlook 2010 Sp1. Maybe next year...... Charlie
    charlie0
    7. prosince 2011 15:02
  • Well folks... I started this post a looooong time ago. I can confirm that there is no change with Exchange 2010 SP2 using the latest patched Outlook 2010 Sp1. Maybe next year...... Charlie
    charlie0
    7. prosince 2011 15:02
  • Well folks... I started this post a looooong time ago. I can confirm that there is no change with Exchange 2010 SP2 using the latest patched Outlook 2010 Sp1. Maybe next year...... Charlie
    charlie0
    7. prosince 2011 15:02
  • It's nearing the end of January 2012 and I have a few clients who still have this problem regularly
    25. ledna 2012 16:59
  • ...and in four short months this thread will be two years old! Will it remain relevant until then? I'd like to say "No" and that a fix will be out by then, but then again, I didn't envision this problem lasting as long as it has.
    25. ledna 2012 17:39
  • Also keenly waiting a fix here too
    9. února 2012 6:00
  • you can count me in... still having the same issue
    10. února 2012 11:23
  • also have same problem.   Exchange 2010 with SP2 now, clean instaled half yaer ago.

    16. února 2012 12:33
  • Having same issue. Oddly enough, it started happening after i connected my iphone to the exchange server to get my outlook emails on my phone. Before that it was working just fine with no synch errors. Wonder if there is any correlation there?
    16. února 2012 16:22
  • Having same issue. Oddly enough, it started happening after i connected my iphone to the exchange server to get my outlook emails on my phone. Before that it was working just fine with no synch errors. Wonder if there is any correlation there?
    I can only speak on my experiences, but no, it was happening at my previous employer with all users, even ones who didn't have a mobile device (iOS or otherwise).
    16. února 2012 16:25
  • Mine started when we switched from Server 2003 to 2011. Worked fine, with Blackberry, Outlook 2010, prior to the server upgrade.
    16. února 2012 16:38
  • Same issue here. New installation of SBS 2011 with Exchange 2010 SP2 using Outlook 2010 with all service packs and updates. No mobile phones.

    Paul

    16. února 2012 16:44
  • I am also getting this issue but mine did not start occurring until after I added a couple POP3 accounts and set their storage in a folder inside my .OST. My particular problem also doesn't require emptying the Deleting Items folder. Also, I am testing this on the server console so I am positive it's not a network latency issue. I have a feeling it has to do with how the sync operates.

    Environment:

    - Exchange 2010 w/ SP2

    - Windows 2008 R2 Enterprise Server.

    - Outlook 2010 SP1 (1 Exchange account and 3 POP accounts)

    This is quite an annoying problem and is keeping me from rolling out the product to a couple clients because I, like so many others, have trained my users/clients to let me know if any issues arise and I don't want to give them excuses when they demand answers. :)


    21. února 2012 16:20
  • Thanks Susan. :)

    Rob Holmes

    21. února 2012 16:31
  • Why do people keep posting they have the same issue and listing their configs????

    As Microsoft customers, we can be dissatisfied with this situation, and we are well within our rights to make our opinions known about said dissatisfaction and that we are experiencing the same issue. 
    By having more customers add their experiences to this thread Microsoft may escalate it as a problem deserving more attention. 
    By having customers post their configurations and environment additional insight into the issue may be revealed, aiding Microsoft's troubleshooting efforts. 

    If you're aggravated that so many people are adding additional posts, why not just unsubscribe from the thread?  I personally am sticking with it in the chance that someone chimes in to say "Hey, I think I have the cause/resolution/work-around figured out", or in case someone from Microsoft posts with a link to a hotfix or KB article with a cause/resolution/work-around. 

    21. února 2012 16:56
  • Please only post when you have something useful to say.

    ...I'd say the same thing to you, dgjlee.  ;)
    Your post asking "Why do people keep posting they have the same issue and listing their configs???? " in response to someone's post seemed incredibly rude and unnecessary, especially to someone who just found the thread and added their two cents.  Perhaps adding additional "Me too" posts convolutes the thread, but they are necessary.  The poster from today even found the posts from Susan Bradley and thanked her for her efforts. 
    There's just no need to disparage anyone who wants to add their frustration or situation to this thread.

    And yes, I have read your other posts in this thread repeating RKeith's post.  As I stated previously to one of them, we're not happy that the answer is "It will be addressed in a future release" when these are the newest versions of a product and are currently-supported, hence the additional posts. 

    There's no need for us to turn this in to a flame-war.  :)

    21. února 2012 18:06
  • I can't believe this issue has gone on for so long with so many people reporting, without a response from Microsoft.

    Add me to the list:

    
    15:53:39 Synchronizer Version 14.0.6109
    15:53:39 Synchronizing Mailbox [Name]
    15:53:39 Synchronizing local changes in folder 'History'
    15:53:39 Uploading to server [Server]
    15:53:39 Synchronization of some deletions failed.
    15:53:39                  [8004010F-10090101-0-130]
    15:53:39                  Outlook Data File
    15:53:39                  For more information on this failure, click the URL below:
    15:53:39            1 item(s) deleted in online folder
    15:53:39 Done
    12. dubna 2012 15:41
  • Hello Everyone,

    I am glad that I found this thread.  We are a new Office 365 customer and our users are seeing this issue.

    Please add me to list of those looking for a solution.

    Thanks,

    Brian

    13. dubna 2012 1:38
  • Me too.  Subscribe.
    15. dubna 2012 20:08
  • Identical happening to my wife. She's on Outlook 2010, and using Microsoft's own cloud offering, Office 365. Whatever it is that's going wrong apparently isn't limited to on-premises Exchange.


    Noel Stanford Oveson
    jeremyNLSO
    CNE, CLSE, MCSE, MCTS, MCITP
    Berlin, Germany

    23. dubna 2012 14:46
  • Has anyone stopped to think that it is not the server, the profile, the service pack, nor the Outlook client, but in fact the data that YOU have in your mailbox and all the folders and sub-folders that are in it? It all happened AFTER you migrated your mailbox DATA (or imported data into) to the new Exchange platform.

    Someone above this thread even admitted it:

    "... but mine did not start occurring until after I added a couple POP3 accounts and set their storage in a folder inside my .OST. "

    A single, bad mail item can cause all sorts of issues with a mailbox and doing a server-mailbox move doesn't always fix the issue. You may have to go into the mailbox itself and move items to a new folder and then back again. You can do this in Outlook, or if you know what you are doing, MFCMapi.

    - Clean OUT your mailboxes of NON-work related emails. If you are worried about the SEC, then archive stuff out of them.

    - Reduce the item count of your Inbox folder to be under 10,000 items (yes, I know 2010 can "handle 100,000" but that is in a perfect situation).

    - Don't put tons of folders under the Inbox. You can put them under the root of the mailbox.

    --------------------------

    This fixed it for me however for one of my customers running on our Exchange 2010 servers:

    1. Put Outlook into Online mode.
    2. Create a new folder under the top level
    3. MOVE (not COPY) all the items in the Inbox folder to it
    4. MOVE them back
    5. Remove any extra "SyncIssues#" folders you may have.
    6. Change Outlook back to cached mode
    7. Close and reopen it

    25. dubna 2012 20:40
  • I can't speak for everyone, but at my last employer where I setup Exchange 2010 it was happening to everyone in my organization regardless of if their mailbox was migrated from 2003 or was a brand-new mailbox. 
    25. dubna 2012 21:10
  • Has anyone stopped to think that it is not the server, the profile, the service pack, nor the Outlook client, but in fact the data that YOU have in your mailbox and all the folders and sub-folders that are in it? It all happened AFTER you migrated your mailbox DATA (or imported data into) to the new Exchange platform.

    What an unpleasant, pompous message.

    I can recreate the problem with two virtual machines (one Server 2008 R2 / Exchange 2010, the other Windows 7 / Office 2010) on a virtual network. Fresh install, basic default setup, test messages - the problem appears immediately.

    25. dubna 2012 21:32
  • This is a farce!

    Come ON MS! Seeing this issue on Exchange 2010 sp2, Outlook 2010 patched and on Office 365.

    GET IT FIXED!

    26. dubna 2012 8:42
  • Has anyone stopped to think that it is not the server, the profile, the service pack, nor the Outlook client, but in fact the data that YOU have in your mailbox and all the folders and sub-folders that are in it? It all happened AFTER you migrated your mailbox DATA (or imported data into) to the new Exchange platform.

    Oh so now its our own fault because we have subfolders while migrating? As Woofy, I have seen the issue on a total fresh install and even on O365 accounts which are not even migrated from anywhere.
    Maybe you should actually read the thread before commenting next time.....

    26. dubna 2012 8:50
  • Right now this is the answer they are giving: Sync Issues folder for Outlook 2010 contains warnings such as "Synchronization of some deletions failed":
    http://support.microsoft.com/kb/2606009/en-us?sd=rss&spid=14864

    Unless you call in and put pressure on, nothing will be fixed.  There's no one from Microsoft watching this thread that I can see.

    Also post over on the Office365 forums.  But merely posting here won't get Microsoft to fix anything, I'm sorry to say.

    26. dubna 2012 14:06
  • The issue is still being investigated by both the Outlook & Exchange product groups at this time.  The most current information is contained in the article that Susan referenced above.

    For more details, or if you are unsure if your scenario matches what is contained in the article exactly, contact Microsoft Support to open a service request.

    http://support.microsoft.com/kb/2606009/en-us?sd=rss&spid=14864


    RKeith - [MSFT]

    26. dubna 2012 20:10
  • Migrating Organization from Exchange 2007 SP2 to Exchange 2010 SP1, using Outlook 2010.

    Guess what? Same issue.

     

    "The issue is still being investigated by both the Outlook & Exchange product groups at this time."

    After two+ years of investigation? 

    Promising and encouraging ...

    Best regards, Jevgeni


    2. května 2012 18:38
  • We're also having this problem. I've been searching for numerous fixes to different sync issues, and stumbled to this thread. 

    9:15:02 Synchronization of some deletions failed.

    9:15:02                   [0-130]

    We just get the above on some users. We run a group policy to delete all delete items when closing Outlook (Users wouldn't do it and we'd run into mailbox size issues), and we also run in cached mode for all users due to most of them been laptop users. My guess is that for most users they don't get the error, but some I guess will delete emails and then close outlook before it syncs the emails to deleted items. It isn't a critical error but is annoying.

    Likely I'll remove sync issues via GPO later, it is only running at the moment to pin point any errors with our move from 2003 to 2010 exchange. But still it is pretty annoying that Microsoft haven't resolved this issue that has only appeared in Outlook 2010.

    14. května 2012 0:01
  • Just a quick update -
    I attended The Experts Conference two weeks ago and brought this issue up to the Exchange experts panel, which consisted of a few Microsoft employees.  I also referred them to this thread.

    Without dropping names or giving out too many specifics, I was told via e-mail that a fix is being investigated for Exchange 15 with a backport fix for Exchange 14.  If I find out anything of any additional relevance, I will share it as soon as I know. 

    In the meantime, it may still not hurt to open support cases with Microsoft if necessary.

    14. května 2012 22:01