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how to restore a deleted mailbox in exchange 2010

    Question

  • we removed some mailboxes and now we need them . this sis a 2010 SP1 ; I cannot see those mailboxes as disconnected since users have been assigned a new mailbox. Is that possible to restore those original mailboxes ? get-mailboxstatistics doesn't find them..
    Wednesday, January 19, 2011 5:27 PM

Answers

  • What is retention policy you have for mailbox. It will be in disconnected till your retention date.

    Deleted mailboxes will appear in disconnected mailbox list, but it will not reflect immediately. You have to wait for online maintenance to run and complete. If you accidentally delete mailbox and if you wanted to reconnect it back then you may not be able to find it Disconnected Mailbox. You have to  run Clean-MailboxDatabase to get the deleted mailbox. Wait for some more time and then check else run cmdlet Clean-mailboxdatabse.

    http://www.howexchangeworks.com/2009/06/deleted-mailboxes-not-showing-up-in.html

    http://msunified.net/2009/05/13/deleted-mailbox-not-appearing-in-disconnected-mailbox-in-exchange-2007/

     


    Anil
    • Marked as answer by Ali KH Friday, January 21, 2011 2:12 PM
    Wednesday, January 19, 2011 5:44 PM

All replies

  • What is retention policy you have for mailbox. It will be in disconnected till your retention date.

    Deleted mailboxes will appear in disconnected mailbox list, but it will not reflect immediately. You have to wait for online maintenance to run and complete. If you accidentally delete mailbox and if you wanted to reconnect it back then you may not be able to find it Disconnected Mailbox. You have to  run Clean-MailboxDatabase to get the deleted mailbox. Wait for some more time and then check else run cmdlet Clean-mailboxdatabse.

    http://www.howexchangeworks.com/2009/06/deleted-mailboxes-not-showing-up-in.html

    http://msunified.net/2009/05/13/deleted-mailbox-not-appearing-in-disconnected-mailbox-in-exchange-2007/

     


    Anil
    • Marked as answer by Ali KH Friday, January 21, 2011 2:12 PM
    Wednesday, January 19, 2011 5:44 PM
  • Thanks , they show up now . How can I check retention policy ?
    Wednesday, January 19, 2011 6:13 PM
  • also ...when I try to connect a mailbox , it doesn't find the matching user
    Wednesday, January 19, 2011 6:20 PM
  • EXACTLY! This is my problem too! I see the mailbox in Disconnected Mailboxes, but when I try to reconnect it to the user, Exchange only shows me users in AD that are NOT mail-enabled. So how do you connect a disconnected box to a user?

    ALSO, how do you restore a deleted single e-mail?


    Cathy Burnham, MCSA

    Friday, May 03, 2013 2:44 PM
  • Hi Cathy,

    Please create a seperate thread for your questions. Thank you.


    Please remember to mark any response on the forums as an answer if it helped you out!

    Friday, May 03, 2013 2:48 PM
  • Why? This is the same issue - and it was never resolved, so let's get the answer in here.


    Cathy


    Friday, May 03, 2013 2:51 PM
    • Perhaps this will help you resolve your issue https://www.simple-talk.com/sysadmin/exchange/connecting-the-disconnected-in-exchange-2010/
    • Basically if you want to reconnect a mailbox and the old user is gone you need to connect it to a temp user so that you can gain access to the MB.  Once connected you can login to the temp user account and gain access to the items within the mailbox
    • If the above does not work out for you then you may want to consider a 3rd party product like Lucid8's DigiScope http://www.lucid8.com/product/digiscope.asp which has the ability to open any offline Exchange Database so that you can Browse, Search, Export Mailboxes, Folders and Items to PST & MSG or in your particular case to Recover/Import/Migrate data directly from any Offline Exchange database to ANY Production Exchange server, even cross version i.e. 2003 --> 2007 --> 2010 etc. 
    • So in your case you could use DigiScope to open an Offline copy of the database to gain access to the disconnected mailboxes and then you can recover items directly into any desired production mailbox or to export it to PST, MSG etc

    Troy Werelius
    www.Lucid8.com
    Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers or Import/Migrate direct from Offline EDB to Any Production Exchange Server, even cross version i.e. 2003 --> 2007 --> 2010 with Lucid8's DigiScope

    • Proposed as answer by Cathy Burnham Monday, May 06, 2013 5:00 PM
    Friday, May 03, 2013 5:18 PM
  • Thank you. I will use that as the answer. You all can close this now.

    I did figure that out on my own  - I created a test user, then removed their box, waited overnight for it to appear in disconnected boxes (I'm sure there's a faster way here), then was able to attach it to a non-mailbox enabled account. Not perfect, but good enough I guess. Seems like a pretty clunky way to do things though.

    As is quite apparent, I have a lot to learn about Exchange.


    Cathy Burnham, MCSA

    Monday, May 06, 2013 5:00 PM
  • The mailbox was not there even after waiting. However I recreated another mailbox with the same name. Now I want to copy all the deleted mailbox content to the new one with the same name

    Friday, May 24, 2013 9:22 PM
  • What is retention policy you have for mailbox. It will be in disconnected till your retention date.

    Deleted mailboxes will appear in disconnected mailbox list, but it will not reflect immediately. You have to wait for online maintenance to run and complete.

    It's showing the deleted mailbox in disconnected mailbox EMC, then follow the below steps.

    1) Restore deleted user in Active Directory.

    2) Reset password & Enable User

    3) Selected deleted mailbox & click on connect >> Choose mailbox type user mailbox>> browse matching user >> click matching user >> OK

    Cheers :)

    Regards,

    Sandeep


    Saturday, February 08, 2014 9:18 AM
  • If you delete mailbox folder from Exchange Server then it remains disconnected for 30days  (retention period). You can restore it by reconnecting during that time. When you delete mailbox item, it doesn’t get deleted permanently. It is permanently deleted from the database if you do not restore it within the retention period.

    To Recover deleted Exchange Mailbox follow the steps given below:

    1) Open MS Exchange System Manager and locate the mailbox store which consist disconnected mailbox
    2) Select mailboxes object from the mailbox store
    3) Right click on the mailbox objects and select Cleanup Agent (if mailbox is not marked as disconnected)
    4) Right click on the disconnected mailbox and click on Reconnect. Choose user from the dialog box
    5) Click on OK

    for more information visit: http://sysinfotools.com/blog/easy-way-recover-deleted-exchange-mailbox/
    Wednesday, September 03, 2014 5:34 AM