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Unable to move mailboxes to new MBX server after installation of SP2 RU3

    Question

  • We just upgraded our Exchange farm to SP2 RU3 and following the upgrade we encountered an issue in which Support services guided us to disable the scripting agents as they were preventing us from opening EMC.

    Now when I try to issue a local move request from one server to another I get:

    6/15/2012 1:37:14 PM [mail] Fatal error UpdateMovedMailboxPermanentException has occurred.
    Error details: An error occurred while updating a user object after the move operation. --> Provisioning layer initialization failed: '"Scripting Agent initialization failed: "File is not found: 'C:\Program Files\Microsoft\Exchange Server\V14\Bin\CmdletExtensionAgents\ScriptingAgentConfig.xml'.""' --> "Scripting Agent initialization failed: "File is not found: 'C:\Program Files\Microsoft\Exchange Server\V14\Bin\CmdletExtensionAgents\ScriptingAgentConfig.xml'."" --> "File is not found: 'C:\Program Files\Microsoft\Exchange Server\V14\Bin\CmdletExtensionAgents\ScriptingAgentConfig.xml'."
       at Microsoft.Exchange.MailboxReplicationService.LocalMailbox.Microsoft.Exchange.MailboxReplicationService.IMailbox.UpdateMovedMailbox(UpdateMovedMailboxOperation op, ADUser remoteRecipientData, String domainController, ReportEntry[]& entries, Guid newDatabaseGuid, Guid newArchiveDatabaseGuid, String archiveDomain, ArchiveStatusFlags archiveStatus)
       at Microsoft.Exchange.MailboxReplicationService.MailboxWrapper.<>c__DisplayClass3c.<Microsoft.Exchange.MailboxReplicationService.IMailbox.UpdateMovedMailbox>b__3b()
       at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
       at Microsoft.Exchange.MailboxReplicationService.MailboxWrapper.Microsoft.Exchange.MailboxReplicationService.IMailbox.UpdateMovedMailbox(UpdateMovedMailboxOperation op, ADUser remoteRecipientData, String domainController, ReportEntry[]& entries, Guid newDatabaseGuid, Guid newArchiveDatabaseGuid, String archiveDomain, ArchiveStatusFlags archiveStatus)
       at Microsoft.Exchange.MailboxReplicationService.LocalMoveJob.UpdateMovedMailbox()
       at Microsoft.Exchange.MailboxReplicationService.MoveBaseJob.UpdateAD(Object[] wiParams)
       at Microsoft.Exchange.MailboxReplicationService.CommonUtils.CatchKnownExceptions(GenericCallDelegate del, FailureDelegate failureDelegate)
    Error context: --------

    Yet we have the scripting agents disabled.. and the files are still in those folders...  Any ideas how to resolve this?

    Friday, June 15, 2012 5:44 PM

Answers

  • A complete system reboot of both Exchange servers after the scripting cmdlet was disabled allowed the moves to occur.  We have not tried to reenable it.
    Monday, June 18, 2012 1:50 PM

All replies

  • I assume if you enable the agent it works via the EMS?

    Was this file modified in anyway? If yes, can you copy from another server to the same location (Backup existing).


    Sukh

    Friday, June 15, 2012 6:39 PM
  • No enabling the agent does not fix the problem.   The error comes up regardless if the agent is enabled or disabled.  
    Friday, June 15, 2012 7:30 PM
  • Can you remove the RU and try and reinstall?

    I assume both servers are on the same SP & RU?


    Sukh

    Friday, June 15, 2012 8:46 PM
  • A complete system reboot of both Exchange servers after the scripting cmdlet was disabled allowed the moves to occur.  We have not tried to reenable it.
    Monday, June 18, 2012 1:50 PM