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unknown error 0x80040119

    Question

  • I have a user who receives 'unknown error 0x80040119' when she sends/receives on Outlook 2007. She is still able to both send and receive messages but the error appears each time she presses the send/receive within Outlook. Office Outlook Version is 12.06425.1000. Office has Service Pack 2 installed. The full error message reads "Outlook Send/Receive Progress, !Task 'her email address - Sending and Receiving reported error (0x80040119): unknown error 0x80040119". I have read the article at http://support.microsoft.com/default.aspx/kb/814441 which appears to address this issue. The article asks me to run Inbox Repair Tool on the PST folder but as there are no PST folders on my users hard drive, I cannot see how this article can apply.
    More details: my user is on XP Service Pack 3 and is within a Domain. User profiles are roaming and are stored on a central file server. My user is able to save messages, contacts and calendar details without any problem.
    When my user accesses the same email account using Outlook Web Access from outside the Intranet, the error does not occur.
    However, when my user accesses the mail account using Outlook within the domain, the error does occur, regardless of which machine she uses.
    Tuesday, October 20, 2009 12:06 AM

Answers

  • thank you everyone for helping me. I resolved the 0x80040119 error by creating a new Outlook profile, checking that it worked without the error, then deleting the old Outlook profile. I did all this while logged on as the user who had the error message. I got this solution (and a number of other solutions which i didn't have to try) from a website called 'The AdminMail'. Extremely helpful and useful. This website suggested 0x80040119 is always about synchronisation of Outlook and offered ways to overcome the problem when it affected one, several or hundreds of users.

    thanks again.

    peter
    Saturday, October 31, 2009 10:46 AM

All replies

  • Try disabling the cached mode and offline files and see if that makes a difference.
    Raj
    Tuesday, October 20, 2009 7:10 AM
  • does this happen for only one user or multiple users? do you see any errors in the application log on the exchange server this user's mailbox is on? if there are any errors, paste them here.
    Tuesday, October 20, 2009 8:45 AM
  • Hi,

    What's the version of the Exchange server? Please check whether the error 0x80040119 is caused by downloading OAB.

    You can only download Address Book under Sender/Receive to narrow down this issue.

    Thanks

    Allen
    Thursday, October 22, 2009 6:15 AM
  • Hello, 


      Try also to look at the application log on the server to check for any relevent errors that might be related. One such error might be event 111 from EXOLDB which is ussualy logged if the Offline Address Book entry is missing in the ESM from the database which hosts that user.


    Hope it helps, 


    Mihai
    http://blogs.technet.com/ehlro/


     
    Thursday, October 22, 2009 7:57 AM
  • Hi Raynish
    Cached mode and offline files are already disabled. This user's Outlook runs completely from Exchange Server.
    Thursday, October 22, 2009 11:42 AM
  • This happens for only one user. All other users are unaffected. There are no errors that I can identify.
    Thursday, October 22, 2009 11:56 AM
  • Sorry, Allen. I don't understand your question.
    thanks

    peter
    Thursday, October 22, 2009 12:00 PM
  • Hi Mihai
    No, there is no event 111 listed anywhere in the event viewer on the server that hosts the mailbox.

    thanks

    peter

    Thursday, October 22, 2009 12:01 PM
  • Hi,

    I understand that only one user using Outlook had this issue.

    Now I suggest we check this issue in Safe Mode.

    1, Click Start, click Run, input Outlook /safe and press Enter.

    What's the result?

    Thanks

    Allen
    Wednesday, October 28, 2009 2:50 AM
  • thank you everyone for helping me. I resolved the 0x80040119 error by creating a new Outlook profile, checking that it worked without the error, then deleting the old Outlook profile. I did all this while logged on as the user who had the error message. I got this solution (and a number of other solutions which i didn't have to try) from a website called 'The AdminMail'. Extremely helpful and useful. This website suggested 0x80040119 is always about synchronisation of Outlook and offered ways to overcome the problem when it affected one, several or hundreds of users.

    thanks again.

    peter
    Saturday, October 31, 2009 10:46 AM
  • I want to thank everyone again. On reflection, although the solution didn't come from this forum, it provided the logical pathway I needed to resolve the issue and I am grateful to Microsoft for providing this stucture.

    thanks
    Peter
    Saturday, October 31, 2009 10:48 AM
  • Peter,

    I am having exactly the same issue with one of our users here.  What was the URL of the website you used to find the solution?

    Regards,

    Richard
    Thursday, November 05, 2009 1:25 PM
  • I will get back to you with the website url.

    Peter
    Friday, November 06, 2009 8:48 AM
  • Hi Richard

    Here is the link to an article which helped me solve the problem. I used the very first solution - creating a new Outlook profile, checking to see the new profile worked and then deleting the old one.

    http://www.theemailadmin.com/2009/05/troubleshooting-error-code-0x80040119/
     


    Enjoy!

    Peter
    Friday, November 06, 2009 2:12 PM
  • Peter,

    Perfect, thank you very much.

    Have a good weekend,

    Richard
    Friday, November 06, 2009 2:29 PM