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Rule to move email addressed to SMTP alias address to folder in Outlook

    Question

  • Exchange 2007 / Outlook 2003

    I have an AD account that has a number of alias email addresses assigned to the account. For example, custserv@domain.com, customerservice@domain.com, etc.

    I want to create a rule so that when email is addressed to a specific address, such as custserv@domain.com, that email is moved to a folder contained within Outlook. I was hoping to create a server-side rule to meet the stated objective, but so far I have not been able to figure out how to do that. It does appear to be possible via a client-side rule, but I was hoping to avoid that.

    Anyone know if this is possible?

    TIA
    Tuesday, June 30, 2009 4:35 PM

Answers

  • Sorry I dont have any more information. 

    Just thinking out loud but: consider making a server-side rule that moves items to specific folders based in it coming through a specific DL.  This is definitly a server-side rule.  then move the aliases up to different DLs and make the user a member of all of them.  you can hide the DLs from the GAL if necessary.

    There might be better ways to do that with a different rule.  see here for ideas: http://www.slipstick.com/rules/serverbased.htm

    Mike Crowley  A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

    • Marked as answer by RalfPalozzi Tuesday, June 30, 2009 11:49 PM
    Tuesday, June 30, 2009 7:25 PM

All replies

  • I had a similar request a while back and ultimately chose another direction because of the complexity involved.  What I found however is that you can possibly find this with 3rd party software, or do something custom on your own:

    How to: Create a Rule to Move Specific E-mails to a Folder

    http://msdn.microsoft.com/en-us/library/bb206765.aspx

    RuleConditions.ToOrCc Property

    http://msdn.microsoft.com/en-us/library/bb176162.aspx

    MoveOrCopyRuleAction Object

    http://msdn.microsoft.com/en-us/library/bb208412.aspx

     

     


    Mike Crowley  A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

    Tuesday, June 30, 2009 5:42 PM
  • Mike,

    Thanks for your input and the links.

    Out of curiousity, what 3rd party utility did you end up going with, and are you happy with the solution?

    Martin
    Tuesday, June 30, 2009 6:09 PM
  • It was a conversation with a customer.  I dont think they used anything.  They just gave up on the idea.

    Mike Crowley  A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

    Tuesday, June 30, 2009 6:17 PM
  • Or what "other direction" did you end up taking to help satisfy the business objective?

    Thx

    Tuesday, June 30, 2009 6:18 PM
  • Sorry I dont have any more information. 

    Just thinking out loud but: consider making a server-side rule that moves items to specific folders based in it coming through a specific DL.  This is definitly a server-side rule.  then move the aliases up to different DLs and make the user a member of all of them.  you can hide the DLs from the GAL if necessary.

    There might be better ways to do that with a different rule.  see here for ideas: http://www.slipstick.com/rules/serverbased.htm

    Mike Crowley  A+, Network+, Security+, MCT, MCSE, MCTS, MCITP: Enterprise Administrator / Messaging Administrator

    • Marked as answer by RalfPalozzi Tuesday, June 30, 2009 11:49 PM
    Tuesday, June 30, 2009 7:25 PM
  • Mike,

    I appreciate your input. I really thought this would be a quick task when it was requested. Turns out it isn't so straightforward after all. I will have a look at thde slipstick link and perhaps that will lead to a solution. The DL option may also work. I will give you an update after I figure something out.

    Thanks
    Tuesday, June 30, 2009 9:12 PM
  • Mike,

    I went via the DL solution to meet the business objective. Working just fine. Thanks for your time!

    MP
    Tuesday, June 30, 2009 11:50 PM