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Room Finder - Choose an available room - Empty -outlook 2010

    Question

  • Hi,

    I have been assigned to create these meetings room.

    Have been doing this by following this method http://blogs.technet.com/b/exchange/archive/2010/04/14/3409791.aspx

    http://blogs.technet.com/b/educloud/archive/2011/11/07/get-a-room-enable-room-finder-with-room-list-distribution-groups.aspx

    but as in the room finder, i can see the group i created in the show room list, but in Choose available room it's empty.

    I'm not running with cached mode. So what can i do to solve this issue.


    Helpdesk Supporter

    Thursday, November 01, 2012 8:06 AM

Answers

  • the meeting room that did not work was this one

    New-DistributionGroup -Name "Meeting_Naestved" -DisplayName "Næstved Meeting Rooms" PrimarySmtpAddress Meeting_naestved@stofa.dk RoomList

    I changed the æ to ae - seem it have trouble with nordic/DK charactor link "æ" "ø" "å"

    New-DistributionGroup -Name "Meeting_Naestved" -DisplayName "Naestved Meeting Rooms" PrimarySmtpAddress Meeting_naestved@stofa.dk RoomLis


    Helpdesk Supporter

    • Proposed as answer by Sukh828 Monday, November 12, 2012 1:58 PM
    • Marked as answer by LnQ Monday, November 12, 2012 2:00 PM
    Monday, November 12, 2012 1:53 PM

All replies

  • Hi

    Did you test via OWA.

    Also check whether the address book had been downloaded to the client successfully

    Cheers


    Zi Feng

    TechNet Community Support

    Friday, November 02, 2012 9:07 AM
    Moderator
  • In OWA i dont see that option "Choose amd available room"

    Or how do you want me to test in OWA?

    In Outlook 2010 i have done this. Send/Receive > Download "Address Book".

    How can i verified that it been downloaded correctly?


    Helpdesk Supporter

    Friday, November 02, 2012 10:35 AM
  • Hi

    During your downloading address book, is there any Error. If every thing is right, it will display "Tasks have completed successfully"

    Cheers


    Zi Feng

    TechNet Community Support

    Monday, November 05, 2012 5:56 AM
    Moderator
  • Okay have done two successfull download.

    Have removed this optionen : Download changes since last Send/Receive-action.

    And choose "detailed information"

    Connectiong to microsoft Exchange

    Copi off-line ....

    ...and den the box disapper??'


    Helpdesk Supporter

    Monday, November 05, 2012 7:19 AM
  • I had some issue with the OAB

    http://blog.ronnypot.nl/?p=212

    but that resolved now but still no rooms visbible


    Helpdesk Supporter

    Monday, November 05, 2012 10:43 AM
  • So what happens when you create a new meeting, then select "Rooms..." next to the location?

    Can you see the room there to select?


    Sukh

    Monday, November 05, 2012 11:38 AM
  • If i do as you describe i see all the room i selected.

    Show a list over rooms : User defined.

    But I have predefines som Location.

    New-DistributionGroup -Name "Town_A" -DisplayName "Town A" –PrimarySmtpAddress town_a@xxx.xx –RoomList
    Add-DistributionGroupMember –Identity Town_A -Member Room 1
    Add-DistributionGroupMember –Identity Town_A -Member Room 2

    Should I see those two room when i select Town A in the dropdown menu in the right side at the Room finder assistent

    I have made som groups

    Town A
     - Room 1
     - Room 2

    Town B
     - Room 1
     - Room 2

    Helpdesk Supporter

    Monday, November 05, 2012 2:40 PM
  • yes

    Sukh

    Monday, November 05, 2012 3:04 PM
  • but i down see them that the problem...i can choose the Town but nothing is shown below, in avaible rooms.

    Helpdesk Supporter

    Monday, November 05, 2012 3:09 PM
  • Can you post the output of

    Get-DistributionGroup "Town_A" | fl


    Sukh

    Monday, November 05, 2012 3:14 PM
  • http://pastebin.com/zgBVMPMR the output from Get-DistributionGroup "Town_A" | fl

    Helpdesk Supporter

    Tuesday, November 06, 2012 7:21 AM
  • Can you paste in this forum.

    Sukh

    Tuesday, November 06, 2012 8:32 AM
  • RunspaceId                             : 6c170ce5-c35a-4e7e-812c-164af0fa6084
    GroupType                              : Universal
    SamAccountName                         : Town_A
    BypassNestedModerationEnabled          : False
    ManagedBy                              : {XXX}
    MemberJoinRestriction                  : Closed
    MemberDepartRestriction                : Open
    ExpansionServer                        : 
    ReportToManagerEnabled                 : False
    ReportToOriginatorEnabled              : True
    SendOofMessageToOriginatorEnabled      : False
    AcceptMessagesOnlyFrom                 : {}
    AcceptMessagesOnlyFromDLMembers        : {}
    AcceptMessagesOnlyFromSendersOrMembers : {}
    AddressListMembership                  : {\All Groups, \Default Global Address List}
    Alias                                  : Town_A
    ArbitrationMailbox                     : XXX.XXX.XXX/Users/SystemMailbox{1f05a927-16bf-44ae-aea1-b9d6c4937af1}
    BypassModerationFromSendersOrMembers   : {}
    OrganizationalUnit                     : XXX.XXX.XXX/Users
    CustomAttribute1                       : 
    CustomAttribute10                      : 
    CustomAttribute11                      : 
    CustomAttribute12                      : 
    CustomAttribute13                      : 
    CustomAttribute14                      : 
    CustomAttribute15                      : 
    CustomAttribute2                       : 
    CustomAttribute3                       : 
    CustomAttribute4                       : 
    CustomAttribute5                       : 
    CustomAttribute6                       : 
    CustomAttribute7                       : 
    CustomAttribute8                       : 
    CustomAttribute9                       : 
    ExtensionCustomAttribute1              : {}
    ExtensionCustomAttribute2              : {}
    ExtensionCustomAttribute3              : {}
    ExtensionCustomAttribute4              : {}
    ExtensionCustomAttribute5              : {}
    DisplayName                            : Town A
    EmailAddresses                         : {SMTP:town_a@XXX.XXX}
    GrantSendOnBehalfTo                    : {}
    ExternalDirectoryObjectId              : 
    HiddenFromAddressListsEnabled          : False
    LastExchangeChangedTime                : 
    LegacyExchangeDN                       : /o=XXX AS/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/c
                                             n=Town_A51b
    MaxSendSize                            : unlimited
    MaxReceiveSize                         : unlimited
    ModeratedBy                            : {}
    ModerationEnabled                      : False
    PoliciesIncluded                       : {}
    PoliciesExcluded                       : {{26491cfc-9e50-4857-861b-0cb8df22b5d7}}
    EmailAddressPolicyEnabled              : False
    PrimarySmtpAddress                     : town_a@XXX.XXX
    RecipientType                          : MailUniversalDistributionGroup
    RecipientTypeDetails                   : RoomList
    RejectMessagesFrom                     : {}
    RejectMessagesFromDLMembers            : {}
    RejectMessagesFromSendersOrMembers     : {}
    RequireSenderAuthenticationEnabled     : True
    SimpleDisplayName                      : 
    SendModerationNotifications            : Always
    UMDtmfMap                              : {emailAddress:86962, lastNameFirstName:86962, firstNameLastName:86962}
    WindowsEmailAddress                    : town_a@stofa.dk
    MailTip                                : 
    MailTipTranslations                    : {}
    PartnerObjectId                        : 00000000-0000-0000-0000-000000000000
    IsValid                                : True
    ExchangeVersion                        : 0.10 (14.0.100.0)
    Name                                   : Town_A
    DistinguishedName                      : CN=Town_A,CN=Users,DC=int,DC=XXX,DC=XX
    Identity                               : XXX.XXX.XXX/Users/Town_A
    Guid                                   : 1c80ac49-dbf2-4bfe-854f-40552381fbd2
    ObjectCategory                         : XXX.XXX.XXX/Configuration/Schema/Group
    ObjectClass                            : {top, group}
    WhenChanged                            : 06-11-2012 08:15:23
    WhenCreated                            : 06-11-2012 08:15:00
    WhenChangedUTC                         : 06-11-2012 07:15:23
    WhenCreatedUTC                         : 06-11-2012 07:15:00
    OrganizationId                         : 
    OriginatingServer                      : DCx.XXX.XXX.XXX



    Helpdesk Supporter

    Tuesday, November 06, 2012 9:33 AM
  • Have you tried in online mode v cache mode?

    Sukh

    Tuesday, November 06, 2012 10:03 AM
  • Just tjekket today and in online mode i see the two rooms

    Room 1

    Room 2

    under Town A.

    But I have other Location which are blank ? how do i refresh them or do i have to delete them and create them again?


    Helpdesk Supporter

    Monday, November 12, 2012 12:13 PM
  • So the original issue has kinf o been sorted, i.e you can see  the 2 rooms now?

    What's the 2nd issue?


    Sukh

    Monday, November 12, 2012 12:36 PM
  • Town A | Room 1 | Room 2

    the above item was created Tuesday, November 06, 2012

    I had some older item created before that which still doesnt show anything.

    I have deleted the distribution group - universal and created them again and assigned meeting room under them.

    Then i will wait 24 hours to see if they show up. The original issue is still there.

    New-DistributionGroup -Name "Meeting_Horsens" -DisplayName "Horsens Meeting Rooms" –PrimarySmtpAddress Meeting_horsens@stofa.dk –RoomList
    New-DistributionGroup -Name "Meeting_Aalborg" -DisplayName "Aalborg Meeting Rooms" –PrimarySmtpAddress Meeting_aalborg@stofa.dk –RoomList
    New-DistributionGroup -Name "Meeting_Aarhus" -DisplayName "Aarhus Meeting Rooms" –PrimarySmtpAddress Meeting_aarhus@stofa.dk –RoomList
    New-DistributionGroup -Name "Meeting_Naestved" -DisplayName "Næstved Meeting Rooms" –PrimarySmtpAddress Meeting_naestved@stofa.dk –RoomList
    New-DistributionGroup -Name "Meeting_Odense" -DisplayName "Odense Meeting Rooms" –PrimarySmtpAddress Meeting_odense@stofa.dk –RoomList
    New-DistributionGroup -Name "Meeting_Taastrup" -DisplayName "Taastrup Meeting Rooms" –PrimarySmtpAddress Meeting_taastrup@stofa.dk –RoomList
    
    Add-DistributionGroupMember –Identity Meeting_Horsens -Member meetingroom01
    Add-DistributionGroupMember –Identity Meeting_Horsens -Member meetingroom02
    
    Add-DistributionGroupMember –Identity Meeting_Aalborg -Member meetingroom11
    Add-DistributionGroupMember –Identity Meeting_Aalborg -Member meetingroom12
    
    Add-DistributionGroupMember –Identity Meeting_Aarhus -Member meetingroom21
    Add-DistributionGroupMember –Identity Meeting_Aarhus -Member meetingroom22
    
    Add-DistributionGroupMember –Identity Meeting_Naestved -Member meetingroom31
    Add-DistributionGroupMember –Identity Meeting_Naestved -Member meetingroom32
    
    Add-DistributionGroupMember –Identity Meeting_Odense -Member meetingroom41
    Add-DistributionGroupMember –Identity Meeting_Odense -Member meetingroom42
    
    Add-DistributionGroupMember –Identity Meeting_Taastrup -Member meetingroom51
    Add-DistributionGroupMember –Identity Meeting_Taastrup -Member meetingroom52
    


    Helpdesk Supporter

    Monday, November 12, 2012 12:46 PM
  • So what are the results on cache mode and online mode?

    Sukh

    Monday, November 12, 2012 12:47 PM
  • Online mode = success

    Cache mode = success

    but when i change mode i only have to shutdown outlook and open it again nothing else right?

    but only on town A

    Cant see the meetings room under the other rooms.

    "Meeting_Horsens"
    "Meeting_Aalborg"
    "Meeting_Aarhus"
    "Meeting_Naestved"
    "Meeting_Odense"
    "Meeting_Taastrup"




    Helpdesk Supporter

    Monday, November 12, 2012 12:55 PM
  • Yes, but I would still delete the OST file physically. Test again.

    So Town A works now but not the other Rooms. Could be replication you have to wait for. when were they created and describe your topology.


    Sukh

    Monday, November 12, 2012 1:03 PM
  • Where is this OST file located?

    The meeting room was created around 5-6 nov.

    by topology you mean how they a connected together or?

    I created the room mailbox and then with the powershell created a distrubtion list assigned the mailbox room too it.

    New-DistributionGroup -Name "Meeting_Horsens" -DisplayName "Horsens Meeting Rooms" PrimarySmtpAddress 
    Add-DistributionGroupMember Identity Meeting_Horsens -Member meetingroom01
    Add-DistributionGroupMember Identity Meeting_Horsens -Member meetingroom02


    Helpdesk Supporter

    Monday, November 12, 2012 1:20 PM
  • Monday, November 12, 2012 1:25 PM
  • seem replication when through can see the other rooms now except one but think it because of "æ"

    have testet online and cache mode.

    delete ost file before i opened outlook and it worked on both of them.


    Helpdesk Supporter

    Monday, November 12, 2012 1:36 PM
  • "æ" What do you mean?

    Sukh

    Monday, November 12, 2012 1:41 PM
  • the meeting room that did not work was this one

    New-DistributionGroup -Name "Meeting_Naestved" -DisplayName "Næstved Meeting Rooms" PrimarySmtpAddress Meeting_naestved@stofa.dk RoomList

    I changed the æ to ae - seem it have trouble with nordic/DK charactor link "æ" "ø" "å"

    New-DistributionGroup -Name "Meeting_Naestved" -DisplayName "Naestved Meeting Rooms" PrimarySmtpAddress Meeting_naestved@stofa.dk RoomLis


    Helpdesk Supporter

    • Proposed as answer by Sukh828 Monday, November 12, 2012 1:58 PM
    • Marked as answer by LnQ Monday, November 12, 2012 2:00 PM
    Monday, November 12, 2012 1:53 PM
  • So that seems to be your answer.

    Sukh

    Monday, November 12, 2012 1:58 PM
  • yes, it seem to be it.

    Thanks for all your input and help.


    Helpdesk Supporter

    Monday, November 12, 2012 2:01 PM