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OUTLOOK 2010 - WINDOWS 7 - CISCO VPN

    Question

  • Hi,

    There seems to be peculiar issue with OUTLOOK 2010 when connecting via Cisco VPN in Windows 7.

    OS: Windows 7 - 32 bit

    Outlook : 2010

    VPN : CISCO VPN

    When connect via VPN from my office LAN,(physical), outlook is working fine.

    But when i connect from my home network then to Office VPN, outlook throws the error message  0x8004011D The Server is not available.

    but i am able to ping my exchange server.

    What could be the possible issue?

    Thanks

    Victvishwa

    Wednesday, January 18, 2012 1:26 AM

Answers

  • Hi,

    Base on your description, it could be a network/VPN related issue.

    You can post the issue in outlook forum to get better help.

    http://social.technet.microsoft.com/Forums/en/outlook/threads

    Personally, I would check whether we have other email address configured in the profile. If we have pop3 account configured.

    I would disable antivirus application and then start outlook in safe mode to test the issue again.

     

     

     


    Xiu Zhang

    TechNet Community Support

    Thursday, January 19, 2012 7:08 AM