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Getting error - 530 SMTP authentication is required.

    Question

  • Hi All,

    While sending the message to the certain domain, I am getting the error message as below, I have pasted the entire header, Please help me out on this. "The following organization rejected your message: mail.zehndev.com. "

    Vijay Singh
     (vijay.singh@edgenmurray.com )
    An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

     

    The following organization rejected your message: mail.zehndev.com.

     

     _____  

    Sent by Microsoft Exchange Server 2007

     

    Diagnostic information for administrators:

     

    Generating server: HMEL-NDA-EDGE01.HMEL.INT

     

    joan.cordeiro@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    leena.bakshi@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    naveed.ahmed@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    teena.belani@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    vijay.singh@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    Original message headers:

     

    Received: from HMEL-NDA-HTC01.hmel.int (10.60.0.148) by
      HMEL-NDA-EDGE01.HMEL.INT (192.168.13.51) with Microsoft SMTP Server (TLS) id
      8.1.393.1; Mon, 28 Dec 2009 11:05:34 +0530
    Received: from HMEL-NDA-VMBX01.hmel.int ([169.254.1.195]) by
      HMEL-NDA-HTC01.hmel.int ([10.60.0.148]) with mapi; Mon, 28 Dec 2009 11:03:47
      +0530


    Thanks,
    Monday, January 04, 2010 7:47 PM

All replies

  • Hi All,

    While sending the message to the certain domain, I am getting the error message as below, I have pasted the entire header, Please help me out on this. "The following organization rejected your message: mail.zehndev.com."

    Vijay Singh
     (vijay.singh@edgenmurray.com)
    An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

     

    The following organization rejected your message: mail.zehndev.com.

     

     _____  

    Sent by Microsoft Exchange Server 2007

     

    Diagnostic information for administrators:

     

    Generating server: HMEL-NDA-EDGE01.HMEL.INT

     

    joan.cordeiro@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    leena.bakshi@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    naveed.ahmed@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    teena.belani@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    vijay.singh@edgenmurray.com
    mail.zehndev.com #530 SMTP authentication is required. ##

     

    Original message headers:

     

    Received: from HMEL-NDA-HTC01.hmel.int (10.60.0.148) by
     HMEL-NDA-EDGE01.HMEL.INT (192.168.13.51) with Microsoft SMTP Server (TLS) id
     8.1.393.1; Mon, 28 Dec 2009 11:05:34 +0530
    Received: from HMEL-NDA-VMBX01.hmel.int ([169.254.1.195]) by
     HMEL-NDA-HTC01.hmel.int ([10.60.0.148]) with mapi; Mon, 28 Dec 2009 11:03:47
     +0530


    Thanks,

    Know more about Messaging :-)
    • Merged by Alan.Gim Tuesday, January 05, 2010 3:51 AM duplicate
    Monday, January 04, 2010 2:03 PM
  • THis means that the mail server is not expecting mail for those recipients.

    This may be the fault of the edgenmurray.com DNS entries directing mail to the wrong place, or it may be the mail.zehndev.com administrators have made a mistake, or something else.

    The reason for the odd error message is that the server is saying it would be willing to forward the mail, but you have to log in first.
    • Proposed as answer by Benhaha Monday, January 04, 2010 2:19 PM
    • Proposed as answer by Benhaha Wednesday, January 13, 2010 11:50 AM
    Monday, January 04, 2010 2:19 PM
  • Hi,

    Seems that the destination server mail.zehndev.com needs authentication in order to accept mails. Provide recipient address within zehndev.com in order to do a short test.
    br,
    Sorin 
    • Proposed as answer by Mike Shen Friday, January 08, 2010 10:45 AM
    Monday, January 04, 2010 9:11 PM
  • Hi Kumar,

     

    I think that you need to check:

     

    1. Whether your Exchange connects to correct mail server for edgenmurray.com domain to submit message. If not, please check your DNS related settings.

    2. Contact the admin of edgenmurray.com domain to check whether they configure only authenticated users to send message to these recipients

    3. If not, I think that it is a configuration issue on the mail server of edgenmurray.com domain. By default, it should allow anonymous user to send message to edgenmurray.com domain users.

     

    ~~~~~~~~~~~~~~~~

    Mike Shen

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com

    ~~~~~~~~~~~~~~~~

     

    • Proposed as answer by Benhaha Wednesday, January 13, 2010 11:49 AM
    Friday, January 08, 2010 10:48 AM
  • Hi Mike,

    Thanks for the answering this, But here i have observe something else, When i tried this second time its gone like a dream even it use to work earlier also, but sudden i got this error, the same i have communicated with their admin team, but they said they haven't done any changes so far.

    Well, What other possibilities can we assume for this.

    Thanks,
    Ashwini


    Know more about Messaging :-)
    Friday, January 08, 2010 8:08 PM