none
Exchange 2010 Cannot Receive email from Canon Printers

    Question

  • Migrated users to exchange 2010. We cannot send scans from Canon copiers. 

    The devices are pointing to new server, dns and domain name are correct. The account used is called scanner@domain.com. I am able to send email to this account. 

    I assume the issue is SMTP transport and assuming Exchange is not allowing email to received from these devices. 

    Could someone help be troubleshoot this. I have anonymous access enabled on my Default Receive connector under Server Config/Hub Transport. We only have one exchange server in the domain with all roles installed (no edge server). We also do not have content filter and spam enabled. 

    I looked in the Transport/logs/protocols/smtp to see if I could find something, but all that I see there is local endpoint (2010) remote-endpoint (2007) 421 4.3.2 service not availabe.

    Thanks,

    Scott

    Thursday, November 18, 2010 6:06 PM

Answers

All replies