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Outlook 2007 / 2010 Auto Reply

    Question

  • We have outlook 2007 / 2010 users on an exchange 2010 server 3rd party app for dl's. We have a bit of an issue with Auto Reply. If we create a new rule (server side) for vacation replies it sends out a notification each the person receives an email. If we create an auto reply (OOO) when an email is sent to "all users" the person with the OOO replies to everyone in "all users" each time they receive the email. Any suggestions on how to get around this (potential email loop) problem ?



    Tuesday, April 10, 2012 4:59 PM

Answers

  • Hello,

    Does OOO mean OOF? If so, this may be a pain. If you create OOF, it will response once for each sender.

    Please set auto reply time and check the result.

    Best Regards,

    Lisa

    • Marked as answer by Mike Smith43 Friday, April 13, 2012 1:30 PM
    Wednesday, April 11, 2012 9:06 AM
  • A workaround would be to send to "all users" in the BCC.  OOF is doing exactly what is was designed to do (unfortunately).


    Travis J. Moore Exchange | Senior Engineer Planet Technologies | www.Go-Planet.com

    • Proposed as answer by Travis Moore Thursday, April 12, 2012 11:27 PM
    • Marked as answer by Mike Smith43 Friday, April 13, 2012 1:30 PM
    Thursday, April 12, 2012 11:27 PM

All replies

  • Hello,

    Does OOO mean OOF? If so, this may be a pain. If you create OOF, it will response once for each sender.

    Please set auto reply time and check the result.

    Best Regards,

    Lisa

    • Marked as answer by Mike Smith43 Friday, April 13, 2012 1:30 PM
    Wednesday, April 11, 2012 9:06 AM
  • yes sorry OOO is OOF.
    Wednesday, April 11, 2012 1:38 PM
  • Hello,

    Have you tried this way?

    And any updates?

    Best Regards,

    Lisa

    Thursday, April 12, 2012 8:33 AM
  • Yes I tried but unfortunately when an email is still sent to "all users" the out of office replies to every one on the list.
    Thursday, April 12, 2012 5:03 PM
  • A workaround would be to send to "all users" in the BCC.  OOF is doing exactly what is was designed to do (unfortunately).


    Travis J. Moore Exchange | Senior Engineer Planet Technologies | www.Go-Planet.com

    • Proposed as answer by Travis Moore Thursday, April 12, 2012 11:27 PM
    • Marked as answer by Mike Smith43 Friday, April 13, 2012 1:30 PM
    Thursday, April 12, 2012 11:27 PM
  • Thanks I kinda figured that. Unfortunately OOF doesnt have exclusions and by creating a OOF rule you dont have the option to only send it once to each email address. Thanks all for answering.
    Friday, April 13, 2012 1:30 PM