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MapiExceptionNetworkError move mailboxes from 2003 sp2 to 2010 sp2

    Question

  • Hello all

    I am performing a migration from Exchange 2003 to 2010 sp2. The 2010 environment has two nodes and is configured in a DAG, the two nodes have the CAS\MBX\HT roles combined on each node. When moving a particular mailbox I noticed that the move request for this mailbox took a very long time to complete. When i looked at the mailbox move log, i noticed a few errors in the log. Below is a portion of the log file that contains the error message. The mailbox in question had no delegates assigned to the mailbox that generated this error message. Any help is greatly appreciated.

    5/5/2012 4:49:02 PM [XSJ-PVEXCAS01] Removing target mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' due to an offline move failure.
    5/5/2012 4:49:33 PM [XSJ-PVEXCAS01] The Microsoft Exchange Mailbox Replication service 'XSJ-PVEXCAS01.xlnx.xilinx.com' (14.1.355.1 caps:07) is examining the request.
    5/5/2012 4:49:33 PM [XSJ-PVEXCAS01] Connected to target mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)', database 'XSJ-PSEXMBX02-DB011', Mailbox server 'XSJ-PSEXMBX02.xlnx.xilinx.com' Version 14.1 (Build 218.0).
    5/5/2012 4:49:33 PM [XSJ-PVEXCAS01] Connected to source mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)', database 'XSJ-EXCHVS1\XSJ-SG2-VS1\XSJ-SG2-PRIV4-VS1', Mailbox server 'XSJ-EXCHVS1.xlnx.xilinx.com' Version 6.0 (Build 7655.0).
    5/5/2012 4:50:05 PM [XSJ-PVEXCAS01] Request processing started.
    5/5/2012 4:50:06 PM [XSJ-PVEXCAS01] Mailbox signature will not be preserved for mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)'. Outlook clients will need to restart to access the moved mailbox.
    5/5/2012 4:50:06 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (1/60).
    5/5/2012 4:50:17 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (2/60).
    5/5/2012 4:50:28 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (3/60).
    5/5/2012 4:50:39 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (4/60).
    5/5/2012 4:50:50 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (5/60).
    5/5/2012 4:51:01 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (6/60).
    5/5/2012 4:51:12 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (7/60).
    5/5/2012 4:51:23 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (8/60).
    5/5/2012 4:51:34 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (9/60).
    5/5/2012 4:51:45 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (10/60).
    5/5/2012 4:51:56 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (11/60).
    5/5/2012 4:52:07 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (12/60).
    5/5/2012 4:52:18 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (13/60).
    5/5/2012 4:52:29 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (14/60).
    5/5/2012 4:52:40 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (15/60).
    5/5/2012 4:52:51 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (16/60).
    5/5/2012 4:53:02 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (17/60).
    5/5/2012 4:53:13 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (18/60).
    5/5/2012 4:53:24 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (19/60).
    5/5/2012 4:53:35 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (20/60).
    5/5/2012 4:53:46 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (21/60).
    5/5/2012 4:53:57 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (22/60).
    5/5/2012 4:54:08 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (23/60).
    5/5/2012 4:54:19 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (24/60).
    5/5/2012 4:54:31 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (25/60).
    5/5/2012 4:54:43 PM [XSJ-PVEXCAS01] Mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)' tombstone hasn't been cleaned up from the destination database. The operation will try again in 10 seconds (26/60).
    5/5/2012 4:54:54 PM [XSJ-PVEXCAS01] Source Mailbox information before the move:
    Regular Items: 13068, 376.5 MB (394,786,970 bytes)
    Regular Deleted Items: 3, 17.61 KB (18,035 bytes)
    FAI Items: 81, 0 B (0 bytes)
    FAI Deleted Items: 0, 0 B (0 bytes)
    5/5/2012 4:54:54 PM [XSJ-PVEXCAS01] Initializing folder hierarchy in mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)': 32 folders total.
    5/5/2012 4:54:56 PM [XSJ-PVEXCAS01] Folder hierarchy initialized for mailbox 'Primary (db173700-5832-4495-af8d-5fc5dfe552ff)': 32 folders total.
    5/5/2012 4:54:56 PM [XSJ-PVEXCAS01] Stage: CreatingInitialSyncCheckpoint. Percent complete: 15.
    5/5/2012 4:54:56 PM [XSJ-PVEXCAS01] Stage: LoadingMessages. Percent complete: 20.
    5/5/2012 4:55:25 PM [XSJ-PVEXCAS01] Stage: CopyingMessages. Percent complete: 25.
    5/5/2012 4:55:25 PM [XSJ-PVEXCAS01] Copy progress: 0/13144 messages, 0 B (0 bytes)/376.5 MB (394,786,300 bytes).
    5/5/2012 4:55:25 PM [XSJ-PVEXCAS01] Messages have been enumerated successfully. 13144 items loaded. Total size: 376.5 MB (394,786,300 bytes).
    5/5/2012 4:55:25 PM [XSJ-PVEXCAS01] Transient error MapiExceptionNetworkError has occurred. The system will retry (1/60).
    Error details: MapiExceptionNetworkError: Unable to open entry ID. (hr=0x80040115, ec=0)
    Diagnostic context:
        Lid: 45025 
        Lid: 45345   StoreEc: 0x80040115
        Lid: 22894 
        Lid: 24942   StoreEc: 0x80040115
       at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.WaitUntilDataIsProcessed()
       at Microsoft.Exchange.MailboxReplicationService.AsynchronousTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.GetObjectData(Byte[] dataKey)
       at Microsoft.Exchange.MailboxReplicationService.ProgressTrackerTransmitter.Microsoft.Exchange.MailboxReplicationService.IDataImport.GetObjectData(Byte[] dataKey)
       at Microsoft.Exchange.MailboxReplicationService.FxProxyPoolTransmitter.EnsureFolderDataCached()
       at Microsoft.Exchange.MailboxReplicationService.FxProxyPoolTransmitter.Microsoft.Exchange.MailboxReplicationService.IFxProxyPool.GetFolderProxy(Byte[] folderId)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceFolder.<>c__DisplayClass2.<CopyBatch>b__0()
       at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceFolder.CopyBatch(IFxProxyPool proxyPool, List`1 batch)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.<>c__DisplayClass4.<FlushBatchToFolder>b__3()
       at Microsoft.Exchange.MailboxReplicationService.ExecutionContext.Execute(GenericCallDelegate operation)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.FlushBatchToFolder(List`1 batch, IFxProxyPool proxyPool)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.CopyMessageBatch(List`1 messages, IFxProxyPool proxyPool)
       at Microsoft.Exchange.MailboxReplicationService.LocalSourceMailbox.Microsoft.Exchange.MailboxReplicationService.ISourceMailbox.ExportMessages(List`1 messages, IFxProxyPool proxyPool, ExportMessagesFlags flags, PropTag[] propsToCopyExplicitly, PropTag[] excludeProps)


    Bulls on Parade

    Wednesday, May 30, 2012 4:37 PM

Answers

  • Hi,

    0x80040115 means  MAPI_E_NETWORK_ERROR.

    Please turn off firewalls between these server.

    Do you have F5 for CAS server, F5 setting would cause packet shaping.

    Please try to  move mailbox via cmdlet New-MoveRequest with -MRSServer

    Please try to set TCP keep alive 5 minutes

    • Value name:KeepAliveTime

    Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters

    Value Type:REG_DWORD-Time in milliseconds

    Valid Range: 1-0xFFFFFFFF

    Default: 7,200,000 (two hours)

    Note: This value controls how frequently TCP tries to verify that an idle connection is still intact by sending a keep-alive packet. If the remote computer is still reachable, it acknowledges the keep-alive packet. Keep-alive packets are not sent by default. You can use a program to configure this value on a connection. The recommended value setting is300,000(5 minutes).

    Please Set-EventLogLevel “MSExchange Mailbox Replication\Mailbox Move” -Level High

    Please try to move affected mailbox to other MDB in same site

    Please try to  move mailbox via cmdlet New-MoveRequest with -MRSServer

    Please use Get-MoveRequestStatistics mod3user3 -IncludeReport | fl > Get-MoveRequestStatistics.txt to collect request statistics after 12 hours.

    By the way, how many CAS servers in the network?


    Xiu Zhang

    TechNet Community Support

    Friday, June 01, 2012 7:15 AM

All replies

  • Try moving the mailbox to another database on the same server or another Exchange 2003 server using ESM, then retry the move to Exchange 2010.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, May 30, 2012 5:00 PM
  • I would but the mailbox has already been migrated to 2010, it completed and the user can log in, but it took a very long time to move and i noticed the erorr messages in the log files. I think i remember reading that this particular issue is resolved with Exchange 2010 SP2 RU1 ?

    Bulls on Parade

    Wednesday, May 30, 2012 5:17 PM
  • Hi,

    0x80040115 means  MAPI_E_NETWORK_ERROR.

    Please turn off firewalls between these server.

    Do you have F5 for CAS server, F5 setting would cause packet shaping.

    Please try to  move mailbox via cmdlet New-MoveRequest with -MRSServer

    Please try to set TCP keep alive 5 minutes

    • Value name:KeepAliveTime

    Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters

    Value Type:REG_DWORD-Time in milliseconds

    Valid Range: 1-0xFFFFFFFF

    Default: 7,200,000 (two hours)

    Note: This value controls how frequently TCP tries to verify that an idle connection is still intact by sending a keep-alive packet. If the remote computer is still reachable, it acknowledges the keep-alive packet. Keep-alive packets are not sent by default. You can use a program to configure this value on a connection. The recommended value setting is300,000(5 minutes).

    Please Set-EventLogLevel “MSExchange Mailbox Replication\Mailbox Move” -Level High

    Please try to move affected mailbox to other MDB in same site

    Please try to  move mailbox via cmdlet New-MoveRequest with -MRSServer

    Please use Get-MoveRequestStatistics mod3user3 -IncludeReport | fl > Get-MoveRequestStatistics.txt to collect request statistics after 12 hours.

    By the way, how many CAS servers in the network?


    Xiu Zhang

    TechNet Community Support

    Friday, June 01, 2012 7:15 AM