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Exchange 2013 Services Will Not Start

    Question

  • Server is a new setup with Server 2012 Standard. Installed Exchange 2013. Got everything up and running correctly.

    Installed MySQL in prep for another application that required MySQL. MySQL installed C++ 2010 and required CGI for IIS. E-mail immediately stopped flowing. Restarted the server and now to just get to the log in screen takes 30+ minutes and most of the Exchange services fail to start.

    I removed MySQL and the C++ 2010. Ran a repair on C++2012 and still takes forever to get to the log in screen and the Exchange services are still failing.

    Any ideas on what is going on?

    Level Date and Time Source Event ID Task Category
    Error 11/7/2012 2:51:14 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:51:14 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:51:14 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Error 11/7/2012 2:51:14 PM Service Control Manager 7031 None The Microsoft Exchange Frontend Transport service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:51:06 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:51:06 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:51:06 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Error 11/7/2012 2:51:05 PM Service Control Manager 7031 None The Microsoft Exchange Throttling service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Information 11/7/2012 2:51:01 PM Service Control Manager 7036 None The Software Protection service entered the stopped state.
    Error 11/7/2012 2:50:57 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:57 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:50:57 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Information 11/7/2012 2:50:56 PM Service Control Manager 7036 None The Device Setup Manager service entered the stopped state.
    Information 11/7/2012 2:50:56 PM Service Control Manager 7036 None The Windows Modules Installer service entered the stopped state.
    Information 11/7/2012 2:50:51 PM Service Control Manager 7036 None The Portable Device Enumerator Service service entered the stopped state.
    Error 11/7/2012 2:50:48 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:48 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:50:48 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Error 11/7/2012 2:50:47 PM Service Control Manager 7031 None The Microsoft Exchange Throttling service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:46 PM Service Control Manager 7031 None The Microsoft Exchange Mailbox Transport Delivery service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:39 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:39 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:50:39 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Information 11/7/2012 2:50:31 PM Service Control Manager 7036 None The Windows Remote Management (WS-Management) service entered the running state.
    Error 11/7/2012 2:50:31 PM Service Control Manager 7031 None The Microsoft Exchange Information Store service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
    Error 11/7/2012 2:50:31 PM Service Control Manager 7023 None "The Microsoft Exchange Information Store service terminated with the following error: 
    %%2414"
    Information 11/7/2012 2:50:31 PM Service Control Manager 7036 None The Microsoft Exchange Information Store service entered the stopped state.
    Information 11/7/2012 2:50:31 PM Service Control Manager 7036 None The User Access Logging Service service entered the running state.
    Warning 11/7/2012 2:50:31 PM Microsoft-Windows-WinRM 10154 None "The WinRM service failed to create the following SPNs: WSMAN/mail.XXXXXXX.net; WSMAN/mail. 

     Additional Data 
     The error received was 8344: %%8344.

     User Action 
     The SPNs can be created by an administrator using setspn.exe utility."
    Information 11/7/2012 2:50:31 PM Microsoft-Windows-WinRM 10148 None "The WinRM service is listening for WS-Management requests. 

     User Action 
     Use the following command to see the specific IPs on which WinRM is listening: 

     winrm enumerate winrm/config/listener"
    Information 11/7/2012 2:50:28 PM Service Control Manager 7036 None The Software Protection service entered the running state.
    Error 11/7/2012 2:50:28 PM Service Control Manager 7031 None The Microsoft Exchange Throttling service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.



    Wednesday, November 07, 2012 10:54 PM

Answers

  • I forgot that I had turned off IP6 for some testing...... Turns out that IP6 MUST be on. After I turned it back on and rebooted everything worked.
    Thursday, November 08, 2012 1:20 AM

All replies

  • I forgot that I had turned off IP6 for some testing...... Turns out that IP6 MUST be on. After I turned it back on and rebooted everything worked.
    Thursday, November 08, 2012 1:20 AM
  • Thank you! Saved me a whole lot of time and headaches. :)
    Wednesday, February 20, 2013 5:17 PM
  • WOW! Thank you so much!!!

    After removing the Hyper-V role, the network adapter went back to my original network interface on which I had disabled IPv6 thinking I woudn't use it. I would never have found that on my own.

    Monday, June 10, 2013 12:25 AM
  • It still applies to Exchange 2013 SP1 and Server 2012 R2.

    Thank you so much. You really saved my day!

    Wednesday, July 02, 2014 4:34 PM