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Get-OutlookAnywhere path missing

    Question

  • I'm having problems with the SBS 2008 Autodiscover and OutlookAnhwhere config.  While Outlook Anywhere seems to be working for mailbox connectivity I cannot access the Out of Office functionality or download the address book.  While checking all settings, I notice the following error when looking at the output from Get-OutlookAnhwhere:

    [PS] C:\Users\administrator.***\Desktop>Get-OutlookAnywhere|fl
    WARNING: IIS://AUDIO.***.local/W3SVC/1/ROOT/Rpc was not found. Please make sure
     you have typed it correctly.


    ServerName                 : AUDIO
    SSLOffloading              : False
    ExternalHostname           : mail.***.com
    ClientAuthenticationMethod : Basic
    IISAuthenticationMethods   : {Basic}
    MetabasePath               : IIS://AUDIO.***.local/W3SVC/1/ROOT/Rpc
    Path                       :
    Server                     : AUDIO
    AdminDisplayName           :
    ExchangeVersion            : 0.1 (8.0.535.0)
    Name                       : Rpc (Default Web Site)
    DistinguishedName          : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN=
                                 AUDIO,CN=Servers,CN=Exchange Administrative Group
                                 (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=Firs
                                 t Organization,CN=Microsoft Exchange,CN=Services,C
                                 N=Configuration,DC=***,DC=local
    Identity                   : AUDIO\Rpc (Default Web Site)
    Guid                       : aba29e07-2f48-47f4-b921-060c4c1b8717
    ObjectCategory             : ***.local/Configuration/Schema/ms-Exch-Rpc-Http-Vi
                                 rtual-Directory
    ObjectClass                : {top, msExchVirtualDirectory, msExchRpcHttpVirtual
                                 Directory}
    WhenChanged                : 1/5/2010 5:30:39 PM
    WhenCreated                : 1/5/2010 5:30:39 PM
    OriginatingServer          : AUDIO.***.local
    IsValid                    : True

    When comparing this to other servers I see that the MetabasePath is correct, but the Path value is blank.  I can't seem to find a way to enter the correct value (c:\windows\system32\rpcproxy).  I don't know if this is causing my problems, but I assume it is somehow related because other servers do not have this missing Path value.

    I have already disabled and re-enabled Outlook Anywhere but this made no change to the output of Get-OutlookAnywhere.  Do I need to uninstall and re-install the RPC Proxy feature?

    Thanks in advance.

    -Michael
    Wednesday, January 06, 2010 4:54 PM

Answers

  • You are quite right that on an Exchange Client Access Server, you won’t get a warning with Get-OutlookAnywhere | fl. You’ll also see a path:

     

    Path                       : C:\Windows\System32\RpcProxy

     

    But on SBS, the output will be like this (my SBS box at home):

     

    [PS] C:\>Get-OutlookAnywhere | fl

    WARNING: IIS://SBSBOX.wxyz.local/W3SVC/1/ROOT/Rpc was not found. Please make sure

     you have typed it correctly.

     

     

    ServerName                 : SBSBOX

    SSLOffloading              : False

    ExternalHostname           : remote.mydomain.net

    ClientAuthenticationMethod : Basic

    IISAuthenticationMethods   : {Basic}

    MetabasePath               : IIS://SBSBOX.wzyz.local/W3SVC/1/ROOT/Rpc

    Path                       :

    Server                     : SBSBOX

     

    This is normal, since SBS is not using the Default Web Site. The explanation why Autodiscover is not working and the Offline Address Book cannot be downloaded, must be found elsewhere.

    Does Autodiscover work on the inside (Ctrl+Right Click the Outlook icon in the Notification Area, Test E-mail AutoConfiguration)?

    Do all your users experience this problem?
    Have you tried to log on to another machine and see if it works there with your account?

    Actually, I just had the problem that Autodiscover did not work with Outlook (it worked with another program) and that the OAB did not download. I ended up deleting my Windows profile (tried first with deleting the Outlook profile). After recreating the Windows profile, everything was fine.


    MCTS: Messaging | MCSE: S+M | Small Business Specialist
    Wednesday, January 06, 2010 9:32 PM

All replies

  • A quick update, I found that if I put a virtual directory in the Default website it will resolve this error but Autodiscover is still not configuring the clients.  This is SBS 2008, so I need the metabase path to show SBS Web Applications and not Default Web Site. 
    Wednesday, January 06, 2010 6:55 PM
  • You are quite right that on an Exchange Client Access Server, you won’t get a warning with Get-OutlookAnywhere | fl. You’ll also see a path:

     

    Path                       : C:\Windows\System32\RpcProxy

     

    But on SBS, the output will be like this (my SBS box at home):

     

    [PS] C:\>Get-OutlookAnywhere | fl

    WARNING: IIS://SBSBOX.wxyz.local/W3SVC/1/ROOT/Rpc was not found. Please make sure

     you have typed it correctly.

     

     

    ServerName                 : SBSBOX

    SSLOffloading              : False

    ExternalHostname           : remote.mydomain.net

    ClientAuthenticationMethod : Basic

    IISAuthenticationMethods   : {Basic}

    MetabasePath               : IIS://SBSBOX.wzyz.local/W3SVC/1/ROOT/Rpc

    Path                       :

    Server                     : SBSBOX

     

    This is normal, since SBS is not using the Default Web Site. The explanation why Autodiscover is not working and the Offline Address Book cannot be downloaded, must be found elsewhere.

    Does Autodiscover work on the inside (Ctrl+Right Click the Outlook icon in the Notification Area, Test E-mail AutoConfiguration)?

    Do all your users experience this problem?
    Have you tried to log on to another machine and see if it works there with your account?

    Actually, I just had the problem that Autodiscover did not work with Outlook (it worked with another program) and that the OAB did not download. I ended up deleting my Windows profile (tried first with deleting the Outlook profile). After recreating the Windows profile, everything was fine.


    MCTS: Messaging | MCSE: S+M | Small Business Specialist
    Wednesday, January 06, 2010 9:32 PM