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this message is part of tracked conversation. click here to see the oreginal email. content hide

    Question

  • Hi,

    i realy need an help on this ,

    one of user has sent an email to his clients, this email is a conversation between few people which is tracked.

    user is on outlook 2007, today replied to an conversation.

    in his sent items it shows the sent email but it doesn't show the entire email it has lost almost all text which he typed and shows just frist 2 lines.

    on the info bar it says this message is part of tracked conversation. click here to see the oreginal email.

    in Outlook web access it shows the proper email which is sent however i outlook it shows just a two line in email.

     

    Thanks,

     

    vaijnath

    Friday, April 08, 2011 10:39 AM

Answers

  • Hi

    Any update for your issue?

    Regards!
    Gavin
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vaijnath C V Wednesday, November 02, 2011 10:17 AM
    Friday, April 15, 2011 6:20 AM

All replies

  • So what happened in your case is that the user used a tracking feature inside of Outlook. If you send an email and before you hit the 'Send' button you flag it for follow up, when you get a reply to your message, it get's marked this may you described. To remove the conversation tracking for this specific message, all you need to do is to look into the Follow Up (Flag) column to the right in Outlook and remove the Follow Up flag for this specific conversation.

    See more about this here: Living in Outlook: Effectively Tracking Conversations with Flags 


    Jesper Bernle | Blog: http://xchangeserver.wordpress.com
    Friday, April 08, 2011 1:58 PM
  • Hi,

     

    But i dont understand how does it shows just two line email in sent items instade of large typing.

     

    i mean user has typed more than 10 lines and sent the email and when he checked in sent email it showed up only 1st two lines.

     

    thanks

    Tuesday, April 12, 2011 11:03 AM
  • Hi Vaijanath,

    It sounds odd, how many users have the issue, or just one?
    How about use other new outlook profile to check the email?

    Regards!
    Gavin
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, April 13, 2011 8:52 AM
  • Hi,

    its happening with only one user,

     

    ok i will try with new profile. is there any othere way to see.

     

    thanks,

    Vaijnath.

    Wednesday, April 13, 2011 9:56 AM
  • Hi

    Any update for your issue?

    Regards!
    Gavin
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vaijnath C V Wednesday, November 02, 2011 10:17 AM
    Friday, April 15, 2011 6:20 AM