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Remove a Defunct Exchange Server

    Question

  • One of our exchange servers has gone down permanently, and i'm trying to remove it from our site, however after right clicking on the server and selecting all tasks->remove server, i get an error:

     

    "The Server <servername> cannot be removed because:

    - One or more users currently use a mailbox store on this server. These users must be moved to a mailbox store on a different zserver or be mail disabled before uninstalling this server.

    Facility: Exchange System Manager

    ID no: c103f492

    Exchange System Manager"

    However, every user has already been moved to a different server.

    Any clues would be appreciated!

    Thanks in advance,

    Daniel Stone

     

    Wednesday, August 30, 2006 4:17 PM

Answers

All replies

  • Hi Daniel,

    Here is a KB that you can step through to find those mailboxes or at least what appears to be mailboxes on that server.

    Often, it turns out that a mailbox was created but never logged into and its just a matter of removing those attributes.

    http://support.microsoft.com/Default.aspx?id=279202

     

     

    Wednesday, August 30, 2006 4:59 PM
  • Thank you, that is exactly what happened, a never logged into mailbox had yet to be moved.

     

    thanks!

    Wednesday, August 30, 2006 6:10 PM
  • I am getting this exact same error and cannot remove a defunct exchange 2000 server from my system manager.

    I ran the LDP tool and browsed through the ldap, and the only 2 objects that are part of the old exchange box are SMTP and Microsoft System Attendant.  I have rebooted the current echange2003 server, but still no help.

    Any thoughts?
    Thursday, December 21, 2006 2:10 AM
  • DId you get any reply ?

    I'm in the same pain and cannot successfully remove the server

    Thanks

     

    Thursday, February 01, 2007 3:16 PM
  • No reply from anyone.  Kinda frustrating
    Thursday, February 15, 2007 3:16 AM
  • Try to find in SubDomain
    Wednesday, April 04, 2007 7:46 PM
  • I ran into this problem myself this weekend.  Using the LDP query tool is actually not nearly as sufficient as doing an advanced search in the ADUC console, as described in the following MSKB article: http://support.microsoft.com/?id=555147

    In fact that article should be updated to include the c103f492 error code since searching the KB on that code alone returns no hits.  In any case, that search found me what I needed and I was able to successfully remove the server via System Manager.
    • Proposed as answer by Chipa Thursday, April 15, 2010 1:18 AM
    Sunday, August 12, 2007 8:24 PM
  •  

    Excellent tip. I had been using all the other KB methods to find this user, to no avail. I had even been able to delete the mailbox store and public folder store from the server. Very frustrating, so thanks again.
    • Proposed as answer by Chipa Thursday, April 15, 2010 1:18 AM
    Wednesday, September 24, 2008 7:17 PM
  • Any help,i m trying  http://support.microsoft.com/?id=555147,it sends me to Microsoft supportwhere is that article

    Ghassan

    Saturday, April 12, 2014 10:06 AM
  • Any help,i m trying  http://support.microsoft.com/?id=555147,it sends me to Microsoft supportwhere is that article

    Ghassan

    Saturday, April 12, 2014 10:22 AM