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Microsoft Exchange offline address book - 0X80200049

    Question

  • We had a vendor set up a new Exchange server for our company about two months (IBM server, Server 2008 R2, and Exchange 2010). All of our client computers are either Windows 7 or XP and they all have Office 2007 Professional installed.

    Ever since the cut-over to the new email server everyone's Sync issues folder in Outlook is filling up with the sync error below!

     

    11:35:44 Synchronizer Version 12.0.6562

    11:35:44 Synchronizing Mailbox 'xxxxxxx xxxxxxx'

    11:35:44 Synchronizing Hierarchy

    11:35:44 Synchronizing server changes in folder 'Inbox'

    11:35:44 Downloading from server 'EMAIL.xxxxxxxxxxx.com'

    11:35:44 Done

    11:35:44 Microsoft Exchange offline address book 

    11:35:44                0X80200049 

     

    Our vendor has been no help at all to us on this issue, so I thought I'd throw this up to see what kind of response we get??? Any help would be greatly appreciated!

     

    Wednesday, October 12, 2011 8:10 PM

Answers

  • See if these help - http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/0868e91b-20db-4351-a97e-a95fcc98a0f0/

    If the vendor set this up, you should take it up with them they havent finished their job yet.


    Sukh
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Wednesday, October 12, 2011 11:24 PM
  • I have seen this before and it is usually the OAB still have some reference to the old server. Try to create a new profile and see if that work.
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Wednesday, October 12, 2011 11:25 PM
  • Hi,

    This is my suggestion for you:

    1) Manually deleted the web.config file from the following location: "%systemdrive%\Programs Files\Microsoft\Exchange Server\Client Access\OAB"

    2) Removed the IIS redirection and then run the following commands:

          a) Remove-OabVirtualDirectory -Identity "CAS_Server_Name\OAB (Default Web Site)

          b) New-OABVirtualDirectory -InernalURL "https://mail.domain.com/OAB"

    3Restarted Background Intelligent Transfer Service and Microsoft Exchange File Distribution Service

    4Unchecked SSL on OAB virtual directory

     


    Best Regards!
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Thursday, October 13, 2011 5:31 AM

All replies

  • See if these help - http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/0868e91b-20db-4351-a97e-a95fcc98a0f0/

    If the vendor set this up, you should take it up with them they havent finished their job yet.


    Sukh
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Wednesday, October 12, 2011 11:24 PM
  • I have seen this before and it is usually the OAB still have some reference to the old server. Try to create a new profile and see if that work.
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Wednesday, October 12, 2011 11:25 PM
  • Hi,

    This is my suggestion for you:

    1) Manually deleted the web.config file from the following location: "%systemdrive%\Programs Files\Microsoft\Exchange Server\Client Access\OAB"

    2) Removed the IIS redirection and then run the following commands:

          a) Remove-OabVirtualDirectory -Identity "CAS_Server_Name\OAB (Default Web Site)

          b) New-OABVirtualDirectory -InernalURL "https://mail.domain.com/OAB"

    3Restarted Background Intelligent Transfer Service and Microsoft Exchange File Distribution Service

    4Unchecked SSL on OAB virtual directory

     


    Best Regards!
    • Marked as answer by Rowen-Xu Friday, October 21, 2011 6:35 AM
    Thursday, October 13, 2011 5:31 AM
  • Did anyone maange to solve this? I have the same problem.
    Tuesday, June 04, 2013 11:46 AM