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Cannot open your default e-mail folders. The File outlook.ost cannot be accessed. You must connect to Microsoft Exchange at least once before you can use your offline folder file.

    Question

  • Upon first boot, I get the error "Cannot open your default e-mail folders. The File outlook.ost cannot be accessed. You must connect to Microsoft Exchange at least once before you can use your offline folder file." But as soon as I connect to the server all is fine. I would like to be able to view my offline profile if I don't have internet connectivity as sometimes I travel. Any ideas how I can fix this issue? Here is what I've tried so far.

    1. Created a new profile.

    2. Enabled Work Offline mode.

    3. Checked to make sure Use cached Exchange mode is enabled.

    4. Tried to manually control connection state (then Outlook just doesn't open)

    Also, I have Outlook and Exchange 2007.

    Thanks

    Wednesday, August 22, 2012 2:20 PM

Answers