none
Microsoft Outlook asking for Username and Password?

    Question

  • Hi there,

     Curently I got a customer that running with Windows 7 with Microsoft Office Outlook 2007 and connected to Windows SBS 2008 64-bit. My customer didn't have any problem accessing OWA from internal and external but my issue is when she/he launch Mirosoft Office Outlook, the system asking for uername and password? I should type the username with domain name right? But I already a few time but still didn't get the correct username and password?

      Can someone explain to me why and how should i solve this issue?
    IT Person
    Tuesday, January 12, 2010 9:23 AM

Answers

  • Currently I got a customer that running with Windows 7 with Microsoft Office Outlook 2007 and connected to Windows SBS 2008 64-bit. My customer didn't have any problem accessing OWA from internal and external but my issue is when she/he launch Microsoft Office Outlook, the system asking for uername and password? I should type the username with domain name right? But I already a few time but still didn't get the correct username and password? 

    The issue appears to be related to two Windows updates that were made available through Windows Update around 2009-12-08 (8th Dec): KB971737 and KB973917. The first link is to the SBS Diva, the second to the TechNet SBS Partner site. Both suggest that you should install Exchange SP1 Rollup 9. You could take this a step further and go for Exchange SP2 with RU1 (see last link), but then make sure that you have installed Windows 2008 SP2.

    SBS 2008 suddenly prompts for network creds for e-mail constantly
    Seeing folks indicate they are getting constant prompts for network credentials that appear to have popped up after that non security security advisory bundle of extended authentication packages got installed.  Early reports are that you need to ensure that Update Rollup 9 of Exchange 2007 sp1 is installed on that SBS 2008 box.
    http://msmvps.com/blogs/bradley/archive/2009/12/15/sbs-2008-suddenly-prompts-for-network-creds-for-e-mail-constantly.aspx

    SBS 2008 suddenly prompts for network creds for e-mail constantly:
    http://social.microsoft.com/Forums/en-US/partnerwinserversbs/thread/9f7ced8b-625d-40ff-b4d2-0bc6062ffefe

    Exchange 2007 SP2 Installation Tool For SBS 2008 Released
    http://social.technet.microsoft.com/Forums/en/exchangesoftwareupdate/thread/8bd29a3d-29bb-42f6-94c6-1a7bd76fb33d


    MCTS: Messaging | MCSE: S+M | Small Business Specialist
    • Marked as answer by Mike Shen Tuesday, January 19, 2010 8:47 AM
    Wednesday, January 13, 2010 4:17 AM

All replies