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A transient failure has occurred.

    Question

  •  

    A transient failure has occurred. The problem may resolve itself in a while. The service will retry in 56 seconds. Diagnostic information:

    Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=PINNERGYLTD/cn=Microsoft System Attendant.

    Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=PINNERGYLTD/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError:

     

    Tuesday, November 11, 2008 4:21 PM

Answers

  • Hi,

    1.    Please check if Microsoft Exchange System Attendant Service has been started.

    Note: Please run “services.msc” from a command prompt to open Services Manager.

    2.    Please check if Exchange 2007 Server has a windows 2003 with SP2 and has Brodcom Network Driver. We need to disable TCP Chimney Offload, Receive-side Scaling (RSS) and NetDMA .

    For how to disable these feature, you can refer to the article below:

    An update to turn off default SNP features is available for Windows Server 2003-based and Small Business Server 2003-based computers

    http://support.microsoft.com/?kbid=948496

    3.    For ExBPA on creating a Best Practices Report and exploring the Reported Information, you can refer to the demonstration listed in below article:

    Event Review: Exchange Best Practice Analyzer (EXBPA) (Session ITPROEXC-04)

    http://technet.microsoft.com/en-us/events/bb545105.aspx

    Besides I’d like to check the information listing below:

    Ø  What is the version of your Exchange Server? Exchange 2007 RTM or Exchange 2007 with sp1?

    Ø  Please check if any store failed to mount. Some error event should be logged in event viewer.

    Note: Please run “eventvwr” from a command prompt to open event viewer.

    Please post the result here for further troubleshooting.

    More related information share with you:

    Multiple Exchange Server 2007 services do not start when you upgrade a computer that is also running Windows Server 2003 to Windows Server 2008

    http://support.microsoft.com/kb/951402/en-us

    Hope it helps.

    Xiu

     

    Thursday, November 13, 2008 8:13 AM

All replies

  • Hi,

     

    Can you please post more detail about your exchange environment and any recent changes if you have done?

     

    Check you network connectivity with netdiag and look at system event log for any network related error.

     

    Run ExBPA to scan your exchange environment for any culprit.

    Tuesday, November 11, 2008 4:58 PM
  •  

    I am a beginner at this.  What other info can I give you?  We did add Mimosa 30 days ago.  I will check for netword related errors. 

     

    When I run the ExBPA does everyone need to be out?

     

    Thanks

    Tuesday, November 11, 2008 7:42 PM
  • Hi,

    1.    Please check if Microsoft Exchange System Attendant Service has been started.

    Note: Please run “services.msc” from a command prompt to open Services Manager.

    2.    Please check if Exchange 2007 Server has a windows 2003 with SP2 and has Brodcom Network Driver. We need to disable TCP Chimney Offload, Receive-side Scaling (RSS) and NetDMA .

    For how to disable these feature, you can refer to the article below:

    An update to turn off default SNP features is available for Windows Server 2003-based and Small Business Server 2003-based computers

    http://support.microsoft.com/?kbid=948496

    3.    For ExBPA on creating a Best Practices Report and exploring the Reported Information, you can refer to the demonstration listed in below article:

    Event Review: Exchange Best Practice Analyzer (EXBPA) (Session ITPROEXC-04)

    http://technet.microsoft.com/en-us/events/bb545105.aspx

    Besides I’d like to check the information listing below:

    Ø  What is the version of your Exchange Server? Exchange 2007 RTM or Exchange 2007 with sp1?

    Ø  Please check if any store failed to mount. Some error event should be logged in event viewer.

    Note: Please run “eventvwr” from a command prompt to open event viewer.

    Please post the result here for further troubleshooting.

    More related information share with you:

    Multiple Exchange Server 2007 services do not start when you upgrade a computer that is also running Windows Server 2003 to Windows Server 2008

    http://support.microsoft.com/kb/951402/en-us

    Hope it helps.

    Xiu

     

    Thursday, November 13, 2008 8:13 AM
  • We are on Exchange 2007, no service pack.  I pushing to install the sp 1.

    Thanks
    Friday, December 12, 2008 3:57 PM