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SMTP fails to Start in Windows Server 2008 R2

    Pergunta

  • We have a new upgraded Windows Server 2008 R2 x64.  The SMTP services will not start.  We have received this error message "An unhandled win32 exception occurred in inetinfo.exe[6732]"
    quarta-feira, 25 de novembro de 2009 00:30

Respostas

  • Thanks for your suggestion. I've completed an IIS re-install and Add the SMTP feature on this Windows Server2008 R2 x64. The SMTP Feature is listed. The IIS console for managing the SMTP still appears without errors. Using this IIS Console for SMTP: All Attempts to connect to a Server fail. "Unable to connect to localhost. The target server does not have the SMTP service installed." I've checked the Services: The Simple Message Transport Protocal is listed in the Service - but attempts to start the service result in an event message; "The Simple Mail Transfer Protocol (SMTP) service terminated with the following error: The system cannot find the path specified." Tried Something else: used Regsvr32 with these two dlls; smtpsnap.dll, smtpadm.dll are successful. However, any attempts on smtpsvc.dll resulted in this error message; "The module smtpsvc.dll was loaded but the entry-point DllRegisterServer was not found. Make sure that smtpsvc.dll is a valid DLL or OCX file and then try again." Any suggestions are appreciated.

    This became a Microsoft Ticket.  It was resolved.  The basis of the error originated during the Upgrade from Windows 2003 R2 to Windows 2008 R2  the Metabase.xml was not converted and became corrupted.  Our solution envolved forcing Windows Server 2008 to rebuild the metabase.xml file.   This was accomplished with number of steps, stopping the IIS process,  swapping out the file to an older version,  attempt to restart the IIS process which fails.  Followed by replacing the failed metabase.xml file with the previous.  This condition will promoted the rebuild of the metabase.xml file.  The IIS and the SMTP process will once again restart.    Done... 
    • Marcado como Resposta Mike Shen segunda-feira, 30 de novembro de 2009 07:54
    sábado, 28 de novembro de 2009 04:24

Todas as Respostas

  • quarta-feira, 25 de novembro de 2009 02:25
  • Thanks for your reply.   If I go back to Windows 2008 Forum, someone will say " You should go to the IIS 7 Forum for SMTP."  When I went to IIS 7 Forum, someone said that "SMTP was no longer a component of IIS and support would be best found with the Exchange Group.."  So, I'd like to find the fix.. Any suggestions are appreciated. 

    quarta-feira, 25 de novembro de 2009 02:32
  • You may want to try removing and re-adding the SMTP service and see if that fixes it.
    quarta-feira, 25 de novembro de 2009 02:36
  • Thanks again for your reply.   We have successful removed and re-install the SMTP feature from the Windows Server 2008 R2 x64.  The condition does not change and the error message presists.   The SMTP services will not start.  The error message being "An unhandled win32 exception occurred in inetinfo.exe[6732]".   I've checked the Application Events to discover this System Event "The Simple Mail Transfer Protocol (SMTP) service terminated unexpectedly. It has done this 2 time(s)."

     
    quarta-feira, 25 de novembro de 2009 02:50
  • Have you tried reinstalling IIS as well?

    I havent seen that error before. Someone in the Windows forum may be familar with it however.

    quarta-feira, 25 de novembro de 2009 04:15
  • Thanks for your suggestion. I've completed an IIS re-install and Add the SMTP feature on this Windows Server2008 R2 x64. The SMTP Feature is listed. The IIS console for managing the SMTP still appears without errors. Using this IIS Console for SMTP: All Attempts to connect to a Server fail. "Unable to connect to localhost. The target server does not have the SMTP service installed." I've checked the Services: The Simple Message Transport Protocal is listed in the Service - but attempts to start the service result in an event message; "The Simple Mail Transfer Protocol (SMTP) service terminated with the following error: The system cannot find the path specified." Tried Something else: used Regsvr32 with these two dlls; smtpsnap.dll, smtpadm.dll are successful. However, any attempts on smtpsvc.dll resulted in this error message; "The module smtpsvc.dll was loaded but the entry-point DllRegisterServer was not found. Make sure that smtpsvc.dll is a valid DLL or OCX file and then try again." Any suggestions are appreciated.
    quarta-feira, 25 de novembro de 2009 22:24
  • Thanks for your suggestion. I've completed an IIS re-install and Add the SMTP feature on this Windows Server2008 R2 x64. The SMTP Feature is listed. The IIS console for managing the SMTP still appears without errors. Using this IIS Console for SMTP: All Attempts to connect to a Server fail. "Unable to connect to localhost. The target server does not have the SMTP service installed." I've checked the Services: The Simple Message Transport Protocal is listed in the Service - but attempts to start the service result in an event message; "The Simple Mail Transfer Protocol (SMTP) service terminated with the following error: The system cannot find the path specified." Tried Something else: used Regsvr32 with these two dlls; smtpsnap.dll, smtpadm.dll are successful. However, any attempts on smtpsvc.dll resulted in this error message; "The module smtpsvc.dll was loaded but the entry-point DllRegisterServer was not found. Make sure that smtpsvc.dll is a valid DLL or OCX file and then try again." Any suggestions are appreciated.

    This became a Microsoft Ticket.  It was resolved.  The basis of the error originated during the Upgrade from Windows 2003 R2 to Windows 2008 R2  the Metabase.xml was not converted and became corrupted.  Our solution envolved forcing Windows Server 2008 to rebuild the metabase.xml file.   This was accomplished with number of steps, stopping the IIS process,  swapping out the file to an older version,  attempt to restart the IIS process which fails.  Followed by replacing the failed metabase.xml file with the previous.  This condition will promoted the rebuild of the metabase.xml file.  The IIS and the SMTP process will once again restart.    Done... 
    • Marcado como Resposta Mike Shen segunda-feira, 30 de novembro de 2009 07:54
    sábado, 28 de novembro de 2009 04:24
  • I also am trying to get SMTP working on a Server 2008 R2 box running IIS 7. It was not upgraded from Server 2003. All posts I've read say it is impossible.. or revert back to IIS6 instructions.

    I believe I got the SMTP E-Mail feature working but without an SMTP Server it's useless and I find no place to insatll the server part in IIS 7.

    I've been caught in this same loop looking for answers "Thanks for your reply.   If I go back to Windows 2008 Forum, someone will say " You should go to the IIS 7 Forum for SMTP."  When I went to IIS 7 Forum, someone said that "SMTP was no longer a component of IIS and support would be best found with the Exchange Group.."  So, I'd like to find the fix.. Any suggestions are appreciated. "

    Can someone please detail how to INSTALL an SMTP server on IIS 7.

    segunda-feira, 9 de agosto de 2010 03:49
  • DMC2U, there is no way to install SMTP server on IIS 7, as it is no longer included in IIS 7. However, you can install the SMTP Mail Server on Windows Server 2008 R2, which will install a few IIS 6 components. Using the corresponding management console, you will still be able to manage the SMTP Mail server.

    sexta-feira, 15 de junho de 2012 07:03