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MsMpEng.exe - application error

    Question

  • Error message concerning "memory could not be read". Also I'm having lots of problems with "scan terminated unexpectedly" on several of our systems. I've uninstalled forefront then reinstalled it manually. Is anybody else haveing these problems?
    Monday, November 09, 2009 2:39 PM

Answers

  • Hi,

     

    Thank you for the post.

     

    According to the description, this issue may related to MsMpEng crash. Unfortunately, due to the complexity of this issue we are unable to effectively assist with this request in the forum.

     

    I would like to suggest that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with this request. Please be advised that contacting phone support will be a charged call. However, if you are simply requesting a hotfix be sent to you and no other support then charges are usually refunded or waived.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below.

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

     

    Thank you for your patience and understanding.

     

    Regards,


    Nick Gu - MSFT
    Tuesday, November 10, 2009 3:36 AM
    Moderator

All replies

  • Hi,

     

    Thank you for the post.

     

    According to the description, this issue may related to MsMpEng crash. Unfortunately, due to the complexity of this issue we are unable to effectively assist with this request in the forum.

     

    I would like to suggest that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with this request. Please be advised that contacting phone support will be a charged call. However, if you are simply requesting a hotfix be sent to you and no other support then charges are usually refunded or waived.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below.

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

     

    Thank you for your patience and understanding.

     

    Regards,


    Nick Gu - MSFT
    Tuesday, November 10, 2009 3:36 AM
    Moderator
  • Thank you for your reply

    Your reference to a "Hot Fix" implies that one exists. Can you direct me to this?
    Wednesday, November 11, 2009 3:45 PM
  • Hi,

     

    As this issue, we need to analyze the dump files. So I  suggest you open a case with CSS.

     

    Regards,


    Nick Gu - MSFT
    Thursday, November 12, 2009 8:33 AM
    Moderator