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FPE Issue 5.7.1 Message rejected - no notification in FPE Monitroing

    Question

  • Hello!

    I have a FPE installed on Microsoft EDGE Server.

    Sometimes it rejects an e-mail with following error: 

    550 5.7.1 Message rejected due to content restrictions

    As I see in e-mail tracing (Troubleshooting assistant) it's rejected by FSE Content Filter Ajent.

    But there is no entry about this event in FPE Monitoring Section.

    Why it's blocked and how can I solve it?


    Wednesday, May 16, 2012 2:30 PM

Answers

  • By default FPE content filtering incidents are not written to the incidents pane.  You need to enable the following option:

    Policy Management -> Global Settings -> Advanced Options -> "Enable content filtering incident logging"

    That will allow you to see the entry in the incidents pane in the FPE UI.

    Thursday, May 17, 2012 8:07 PM
  • Hi,

    Thank you for the post.

    Normally when a sender receives  #5.7.1 smtp; 550 5.7.1 Message rejected due to content restrictions is because  its messages are detected as spam by Cloudmark, this could well be a case of false positives. You should report this to Cloudmark< http://support.microsoft.com/kb/924951/en-us  > itself as documented on this KB.

    Regards,


    Nick Gu - MSFT

    Thursday, May 17, 2012 8:04 AM
    Moderator

All replies

  • Hi,

    Thank you for the post.

    Normally when a sender receives  #5.7.1 smtp; 550 5.7.1 Message rejected due to content restrictions is because  its messages are detected as spam by Cloudmark, this could well be a case of false positives. You should report this to Cloudmark< http://support.microsoft.com/kb/924951/en-us  > itself as documented on this KB.

    Regards,


    Nick Gu - MSFT

    Thursday, May 17, 2012 8:04 AM
    Moderator
  • By default FPE content filtering incidents are not written to the incidents pane.  You need to enable the following option:

    Policy Management -> Global Settings -> Advanced Options -> "Enable content filtering incident logging"

    That will allow you to see the entry in the incidents pane in the FPE UI.

    Thursday, May 17, 2012 8:07 PM