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Error Code 10061: Connection refused

    Question

  • Dear, please note that, when users are browsing this error occur in user's computer occasionally and if refreshed for two or three times they can continue to brows with the same website. we use ISA2006. Technical Information (for support personnel) Error Code 10061: Connection refused Background: The server you are attempting to access has refused the connection with the gateway. This usually results from trying to connect to a service that is inactive on the server. Date: 3/6/2011 9:05:11 AM [GMT] Server: isa.domain.local Source: Remote server Thanking in advance, shefe
    Sunday, March 06, 2011 9:14 AM

Answers

  • In troubleshooting this, we usually find that the problem is with an intermediate networking device.  This is usually another firewall that is between the ISA or TMG that has a rule that allows only the IP of one particular system through to the published resource.  Sometimes this can be a switch that is refusing to forward the traffic until the ARP entry of the system that was replaced is cleared.  So, here are your action items:

    1. Check if there is a firewall between the TMG and the resource published.  Check to see if there is a rule allowing the TMG to pass the traffic.  You may have to recreate this rule.

    2. If you did a replacement of the ISA with the TMG using the same IP addresses, clear the ARP table on the switch.


    Brennan Crowe
    Tuesday, March 08, 2011 4:41 PM

All replies

  • In troubleshooting this, we usually find that the problem is with an intermediate networking device.  This is usually another firewall that is between the ISA or TMG that has a rule that allows only the IP of one particular system through to the published resource.  Sometimes this can be a switch that is refusing to forward the traffic until the ARP entry of the system that was replaced is cleared.  So, here are your action items:

    1. Check if there is a firewall between the TMG and the resource published.  Check to see if there is a rule allowing the TMG to pass the traffic.  You may have to recreate this rule.

    2. If you did a replacement of the ISA with the TMG using the same IP addresses, clear the ARP table on the switch.


    Brennan Crowe
    Tuesday, March 08, 2011 4:41 PM
  • Dear Brennan Crowe,

    Thank you for the answer

    wish you all success.

    -shefe


    Shefeeh M
    Sunday, March 13, 2011 12:50 PM
  • Dear,

    please not that, there is no firewall in between. i did '>netsh interface ip delete arpcache' to clear the ARP in ISA. Still the error arrrives in between browsing & while refreshing for a couple of times, user can continue with out any problem.

    Regards,

    shefe

     


    Shefeeh M
    Monday, March 14, 2011 8:56 AM
  • Dear brennan,

    thanks , you save my life today ;)

    resolved


    Mohammad Hayani

    Monday, May 07, 2012 9:34 AM