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windows 7 Pro x64 update error 0x80072f78

    Question

  • i never could update windows while tring to use FIX ITs & some of details as follows...

    windows 7 Pro x64 update error  0x80072f78
    2013-02-01 19:49:46:910  436 27c Misc WARNING: WinHttp:

    Sunday, February 10, 2013 9:02 AM

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  • some of report details are as follows... 2013-02-01 19:49:46:910 436 27c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78 2013-02-01 19:49:46:910 436 27c Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78 2013-02-01 19:50:18:331 436 27c Misc WARNING: Send failed with hr = 80072f78. 2013-02-01 19:50:18:331 436 27c Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2013-02-01 19:50:18:332 436 27c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78 2013-02-01 19:50:18:332 436 27c Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78 2013-02-01 19:50:50:570 436 27c Misc WARNING: Send failed with hr = 80072f78. 2013-02-01 19:50:50:571 436 27c Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2013-02-01 19:50:50:571 436 27c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78 2013-02-01 19:50:50:571 436 27c Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78 2013-02-01 19:51:23:720 436 27c Misc WARNING: Send failed with hr = 80072f78. 2013-02-01 19:51:23:720 436 27c Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <> 2013-02-01 19:51:23:720 436 27c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78 2013-02-01 19:51:23:720 436 27c Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78 2013-02-01 19:51:23:720 436 27c Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072f78 2013-02-01 19:51:23:720 436 27c Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072f78 2013-02-01 19:51:23:720 436 27c Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80072F78 2013-02-01 19:51:23:743 436 27c Agent * WARNING: Exit code = 0x80072F78 2013-02-01 19:51:23:743 436 27c Agent ********* 2013-02-01 19:51:23:743 436 27c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-02-01 19:51:23:743 436 27c Agent ************* 2013-02-01 19:51:23:743 436 27c Agent WARNING: WU client failed Searching for update with error 0x80072f78 2013-02-01 19:51:23:743 436 27c Report CWERReporter finishing event handling. (00000000) 2013-02-01 19:51:23:743 436 12fc AU >>## RESUMED ## AU: Search for updates [CallId = {BA0F1EE6-39C0-44B6-827A-274AEB79B3A5}] 2013-02-01 19:51:23:743 436 12fc AU # WARNING: Search callback failed, result = 0x80072F78 2013-02-01 19:51:23:743 436 12fc AU # WARNING: Failed to find updates with error code 80072F78 2013-02-01 19:51:23:744 436 12fc AU ######### 2013-02-01 19:51:23:744 436 12fc AU ## END ## AU: Search for updates [CallId = {BA0F1EE6-39C0-44B6-827A-274AEB79B3A5}] 2013-02-01 19:51:23:744 436 12fc AU ############# 2013-02-01 19:51:23:744 436 12fc AU Need to show Unable to Detect notification 2013-02-01 19:51:23:744 436 12fc AU Successfully wrote event for AU health state:1 2013-02-01 19:51:23:744 436 12fc AU AU setting next detection timeout to 2013-02-01 19:21:23 2013-02-01 19:51:23:744 436 12fc AU Setting AU scheduled install time to 2013-02-02 10:30:00 2013-02-01 19:51:23:745 436 12fc AU Successfully wrote event for AU health state:1 2013-02-01 19:51:23:746 436 12fc AU Successfully wrote event for AU health state:1 2013-02-01 19:51:28:776 436 27c Report REPORT EVENT: {C1139502-A87D-428E-9D7E-23DCB680DF79} 2013-02-01 19:51:23:742+0530 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072f78 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80072f78. 2013-02-01 19:51:28:807 436 27c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2013-02-01 19:51:28:808 436 27c Report WER Report sent: 7.5.7601.17514 0x80072f78 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2013-02-01 19:51:28:808 436 27c Report CWERReporter finishing event handling. (00000000) 2013-02-01 20:02:33:000 436 13d4 AU AU setting next sqm report timeout to 2013-02-02 14:32:33 2013-02-01 20:09:14:543 436 754 Report CWERReporter finishing event handling. (00000000)
    Sunday, February 10, 2013 9:12 AM
  • 0x80072f78 = The server returned an invalid or unrecognized response. Source: Winhttp

    Check your firewall and make sure you have added any necessary rules to allow traffic to Windows Update related URLs:

    http://technet.microsoft.com/en-us/library/bb693717.aspx

    http://support.microsoft.com/kb/836941

    Monday, February 11, 2013 8:22 PM
  • Hi,

    According to the description, the issue seems to be related to Windows 7. As we mainly focus on the general question about Forefront Endpoint Protection, it is recommend you to get further support in our Windows 7 forum. The engineers and community members there have more experience and can help you in a more efficient way.

    Windows 7 Forum

    http://social.technet.microsoft.com/Forums/en-US/category/w7itpro

    Regards,


    Nick Gu - MSFT

    Friday, February 15, 2013 8:23 AM
    Moderator