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Manual update of Kaspersky error: 0x80070715; specified resource type cannot be found in the image file

    问题

  • SBS 2k8 PRO x64 SP2 16GB RAM DELL PE T310 server.

    Forfront for Exchange Server, Version: 10.2.0956.0, Service Pack: 2
    Microsoft Forefront Hotfixes Installed:
     KB2420644
     KB2508148
     KB978297

    I've already installed the hotfix (see KB2508148 above) a long time ago. So this thread doesn't apply

    http://social.technet.microsoft.com/Forums/en-US/FSENext/thread/80b09b3f-d784-49c8-87e5-6f753a3e61f9

    I've also tried the fix from
    http://social.technet.microsoft.com/Forums/en-US/FSENext/thread/320a0c78-ed6d-42e2-9345-cd54d1b5fc03 Under \Program Files (x86)\Microsoft Forefront Security\Exchange Server\Data\Engines\x86\ I renamed Kaspersky5 to Kaspersky5OLD and then manually updated.

    Still no joy. It trys downloading this huge engine every hour, over and over, and never succeeds in loading it.

    Microsoft Forefront Server Security encountered an error while performing a scan engine update.
    Scan Engine: Kaspersky5
    Update Path: http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5
    Proxy Settings: Disabled
    Error Code: 0x80070715
    Description: An error occurred while loading the scan engine.

    2012年2月13日 23:20

答案

  • Ah, thank you Christian for pointing me to that log file. I'd missed it.

    What I find there is:

    Tue Feb 14 07:05:00 2012 (17020- 4012), "INFORMATION: Attempting to download the Kaspersky5 scan engine package from http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5."
    Tue Feb 14 07:18:55 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been downloaded"
    Tue Feb 14 07:20:53 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been staged."
    Tue Feb 14 07:20:53 2012 (12152- 8932), "INFORMATION: Testing the Kaspersky5 scan engine."
    Tue Feb 14 07:21:21 2012 (12152- 8932), "ERROR: Unable to load the Kaspersky5 scan engine. hr = 0x800C0102.  An error occurred while loading the Kaspersky5 scan engine."
    Tue Feb 14 07:21:21 2012 (17020- 4012), "ERROR: (0x00000715) The specified resource type cannot be found in the image file.  The Kaspersky5 scan engine test failed. hr = 0x80004005"
    Tue Feb 14 07:21:30 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been rolled back."

    And googling "The Kaspersky5 scan engine test failed. hr = 0x80004005" allowed me to find:
    http://social.technet.microsoft.com/Forums/en-US/Antigen/thread/7d9247e2-56af-42b3-9382-43e38b54bf84
    which clued me in that there is /also/ a Kaspersky folder in the hidden C:\ProgramData folder:
    C:\ProgramData\Kaspersky SDK
    And renaming that folder allowed the update to complete! Would never have found that without you, Christian, much thanks.

    I've updated my little "list of 2K8 problems" that I keep at:
    http://techref.massmind.org/Techref/os/win/2008sbs.htm
    to include that hidden folder so I won't forget this next time.

    2012年2月14日 17:35

全部回复

  • Hi,

    do you see anything relevant in the programlog.txt inside the installation directory of FSE?

    Greetings

    Christian


    Christian Groebner MVP Forefront

    2012年2月14日 8:19
  • Ah, thank you Christian for pointing me to that log file. I'd missed it.

    What I find there is:

    Tue Feb 14 07:05:00 2012 (17020- 4012), "INFORMATION: Attempting to download the Kaspersky5 scan engine package from http://forefrontdl.microsoft.com/server/scanengineupdate/x86/Kaspersky5."
    Tue Feb 14 07:18:55 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been downloaded"
    Tue Feb 14 07:20:53 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been staged."
    Tue Feb 14 07:20:53 2012 (12152- 8932), "INFORMATION: Testing the Kaspersky5 scan engine."
    Tue Feb 14 07:21:21 2012 (12152- 8932), "ERROR: Unable to load the Kaspersky5 scan engine. hr = 0x800C0102.  An error occurred while loading the Kaspersky5 scan engine."
    Tue Feb 14 07:21:21 2012 (17020- 4012), "ERROR: (0x00000715) The specified resource type cannot be found in the image file.  The Kaspersky5 scan engine test failed. hr = 0x80004005"
    Tue Feb 14 07:21:30 2012 (17020- 4012), "INFORMATION: The Kaspersky5 scan engine has been rolled back."

    And googling "The Kaspersky5 scan engine test failed. hr = 0x80004005" allowed me to find:
    http://social.technet.microsoft.com/Forums/en-US/Antigen/thread/7d9247e2-56af-42b3-9382-43e38b54bf84
    which clued me in that there is /also/ a Kaspersky folder in the hidden C:\ProgramData folder:
    C:\ProgramData\Kaspersky SDK
    And renaming that folder allowed the update to complete! Would never have found that without you, Christian, much thanks.

    I've updated my little "list of 2K8 problems" that I keep at:
    http://techref.massmind.org/Techref/os/win/2008sbs.htm
    to include that hidden folder so I won't forget this next time.

    2012年2月14日 17:35