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Remote Assistance Alert in InTune

    Question

  • Hi everyone! Being an InTune administrator for a short while, I want to know if there is a way to make the alerts for Remote Assistance more prominent and noticeable - similar to the way a balloon pops up when an e-mail is received in Outlook. The way they are set presently on my console, they are very easy to go unnoticed, unless someone is staring at and refreshing the InTune page constantly, which is unpractical.

    Any help?

    Thanks,

    Irena

    mardi 26 mars 2013 15:29

Réponses

  • You can have email alerts sent to you. I have it setup so I get an email when someone requests assistance.
    • Marqué comme réponse ItGirlDublin mardi 26 mars 2013 16:04
    mardi 26 mars 2013 15:33
  • Hi,

    As Ryan said, setting an email alert, or sending the alert to your Mobile Phone text messaging Email Address works very well.  Currently a page refresh is needed to see the alerts.

    We appreciate the feedback and I'll make sure it gets passed on to the correct owner.

    Thanks,

    Jon L. - MSFT

    • Marqué comme réponse ItGirlDublin mardi 26 mars 2013 16:04
    mardi 26 mars 2013 15:39
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