w3svc problems killing Autodiscover and now SP2 install
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lundi 20 février 2012 15:14
We have been runnig Exchnage 2010 for a year and 6 monnths now. Since its inception we have had issues with OWA and Outlook anywhere halting. That problem occurs about once or twice a month in which I run iisreset (which usually gives me allot of grief). The w3svc service will not always stop, some times it leads to a "Stop Pending" status. On Saturday, I tried to go to SP2 for exchnage 2010 and it failed several times. It seems the w3svc service is the mail culprit. Here is a nexcerpt for the install log;
2012 07:32:13.0827] [2] Will wait '20000' milliseconds for the service 'W3SVC' to reach status 'Stopped'.
[02/18/2012 07:32:34.0078] [2] Service 'W3SVC' failed to reach status 'Stopped' on this server after waiting for '20000' milliseconds.
[02/18/2012 07:32:34.0099] [2] [ERROR] Unexpected Error
[02/18/2012 07:32:34.0099] [2] [ERROR] Service 'W3SVC' failed to reach status 'Stopped' on this server.
[02/18/2012 07:32:34.0101] [2] Ending processing stop-SetupService
[02/18/2012 07:32:34.0101] [1] The following 1 error(s) occurred during task execution:
[02/18/2012 07:32:34.0101] [1] 0. ErrorRecord: Service 'W3SVC' failed to reach status 'Stopped' on this server.
[02/18/2012 07:32:34.0101] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceDidNotReachStatusException: Service 'W3SVC' failed to reach status 'Stopped' on this server.
[02/18/2012 07:32:34.0110] [1] [ERROR] The following error was generated when "$error.Clear();
stop-SetupService -ServiceName W3SVC" was run: "Service 'W3SVC' failed to reach status 'Stopped' on this server.".
[02/18/2012 07:32:34.0110] [1] [ERROR] Service 'W3SVC' failed to reach status 'Stopped' on this server.
[02/18/2012 07:32:34.0110] [1] [ERROR-REFERENCE] Id=MailboxServiceControlFirst___167fb929baeb427a822117b41a371b4d Component=EXCHANGE14:\Current\Release\Shared\Datacenter\Setup
[02/18/2012 07:32:34.0110] [1] Setup is stopping now because of one or more critical errors.Any recommendations would be appreciated.
Toutes les réponses
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lundi 20 février 2012 15:43Do you have anti virus installed on the server? If yes, than I would suggest you uninstall it and try exchange installation.
Gulab Prasad,
MCITP: Exchange Server 2010 | MCITP: Exchange Server 2007
MCITP: Lync Server 2010 | MCITP: Windows Server 2008
My Blog | Z-Hire Employee Provisioning App
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lundi 20 février 2012 16:01I had barracuda AV installed but I uninstalled that.
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lundi 20 février 2012 16:03
Hi,
Yes, as Glub said, some antivirus can cause problem like that http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/a6769453-1081-4f9a-9b93-b919abe02ef6/
Have you any issue whn you run netdiag ?
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lundi 20 février 2012 17:22
Tunisian Man, AV was uninstalled before these issues were existent and is not a factor. I am running serve r2008 r2. Netdiag.exe has been depreciated from its server resource kit. I am pen for more suggestions please.
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mercredi 22 février 2012 07:06Modérateur
Hi ,
I recommend you search for error log via Event Viewer on Exchange Server first. And find why w3svc stopped.
Because even if update to SP2. This service also need to normal to guarantee CAS access.
Wendy
- Modifié wendy_liuMicrosoft Contingent Staff, Moderator mercredi 22 février 2012 07:07
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mardi 6 mars 2012 03:24Modérateur
Hi Kmagyar,
Check windows log via event viewer and view if it can find the error code of W3SVC service.
If yes, please post here.
Please try to do the following steps and check if it can successful.
1.Start the W3SVC service.
2.Install the Exchange SP2 using cmd line.
setup.com /mode:upgrade
Wendy Liu
TechNet Community Support
- Modifié wendy_liuMicrosoft Contingent Staff, Moderator mardi 6 mars 2012 03:25
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