Unable to access mails on iPhone
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mardi 10 juillet 2012 07:06
Hello,<o:p></o:p>
We are
facing some issue with specific to Mobile on Exchange 2003 SP2<o:p></o:p>Users who
are having iPhone are not able to see mails into Inbox but able to send new
message and few users are not able to sync calendar on phone<o:p></o:p>I checked
Mobile setting and I don't see anything, but in the event log I found below
error messages<o:p></o:p>We tried to
re-configuration email profile on same and other mobile too including Android
also<o:p></o:p>Event 1:<o:p></o:p>
Event Type:
Warning
Event Source: Server ActiveSync
Event Category: None
Event ID: 3007
Date: 7/9/2012
Time: 5:54:57 AM
User: NA\lu
Computer: OWA Server Name
Description:
Exchange mailbox Server response timeout: Server: [Exchange Server name] User:
[firstname.lastname@mycompnayname.com]. Exchange ActiveSync Server failed to
communicate with the Exchange mailbox server in a timely manner. Verify that
the Exchange mailbox Server is working correctly and is not overloaded. <o:p></o:p>For more
information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.<o:p></o:p>Event 2:<o:p></o:p>
Event Type:
Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 7/6/2012
Time: 9:02:29 AM
User: NA\szand
Computer: OWA Server Name
Description:
Unexpected Exchange mailbox Server error: Server: [exchange server name] User:
[firstname.lastname@mycompnayname.com] HTTP status code: [500]. Verify that the
Exchange mailbox Server is working correctly. <o:p></o:p>For more
information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp<o:p></o:p>Request you
to please help<o:p></o:p>Regards,<o:p></o:p>
Swapnil
Regards, Swapnil Jain
Toutes les réponses
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mercredi 11 juillet 2012 03:18
Hi
1.You can read this similar and install KB for it.
http://social.technet.microsoft.com/Forums/en/exchangesvradmin/thread/ed299fe2-0cb2-4157-9710-de35a83dc98a
You also need to install KB.http://support.microsoft.com/kb/967046
2. Open IIS Manager - Open properties of the Exchange virtual directory- Select Directory Security tab - Select Authentication and access control - Edit Authentication Methods:
Enabled Basic authentication Enabled Integrated Windows authentication Disabled anonymous access
3.Can you find network device between the FE and BE modifies the http packages
Terence Yu
TechNet Community Support
- Modifié Terence Yu mercredi 11 juillet 2012 03:22
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mercredi 11 juillet 2012 06:37
Hello Terence,
1: i will check and that and update you
2:Same setting we have in IIS which you have mentioned in to 2 no.
3:How can find out network device between the FE and BE modifies the http packages?
Regards, Swapnil Jain
- Modifié swapniljain9 mercredi 11 juillet 2012 06:42 Updates
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dimanche 22 juillet 2012 03:19
Hello Terence,
Yesterday i had scheduled Down time and installed patch on all FE exchange server but still getting same error
is there any other solution availble with Microsoft?
Now other mobiles users are also started facing same issue
Please help me to resolve this
Regards, Swapnil Jain
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mardi 24 juillet 2012 02:20Hi
Maybe you can open ticket from MS. We need log and other relevant data.Terence Yu
TechNet Community Support
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mardi 24 juillet 2012 14:52
Yes, nothing on forum then that is option
Regards,
Swapnil
Regards, Swapnil Jain
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